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West Hotel

1.0 star property

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Photo gallery for West Hotel

Reception
Lobby sitting area
View from property
Twin Room
Front of property

Reviews

4.8 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Naif Road, Naif, Deira, Opposite Naif Park, Dubai, 1039
  • Naif Souq
    ‪9 min walk‬
  • Fish Roundabout
    ‪11 min walk‬
  • Al Ghurair Centre
    ‪12 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪17 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool

Sun And Sands Downtown Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
3.2 out of 5, (519)
The price is €69
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Sun And Sands Downtown Hotel

About this property

West Hotel

Hotel with a 24-hour front desk, near Gold Souk
This smoke-free hotel features a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service. Free WiFi in public areas and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
West Hotel offers 69 air-conditioned accommodations with slippers and hair dryers. Beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at West Hotel, you're just a quick walk from Naif Souq. Features include free WiFi in public areas and a free manager's reception, plus a coffee shop/cafe.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 12 minutes by foot from Al Ghurair Centre and a 3-minute drive from Gold Souk
There's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. West Hotel also features tour/ticket assistance, coffee/tea in a common area, and a fireplace in the lobby.

This Dubai hotel is smoke free.

The hotel hosts a free manager's reception daily.
24-hour room service is available.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 coffee shop/cafe
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 19
  • In-room accessibility
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 12
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Food and drink

  • Cleaning supplies
  • Paper towels
  • Fridge

More

  • Desk
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 1:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Couples who are from different nationalities are required to present proof of marriage at check-in when sharing a room.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at West Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

West Hotel Dubai
West Hotel
West Dubai
West Hotel Hotel
West Hotel Dubai
West Hotel Hotel Dubai

West Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 12 out of 105 reviews
Rating 8 - Good. 15 out of 105 reviews
Rating 6 - Okay. 21 out of 105 reviews
Rating 4 - Poor. 12 out of 105 reviews
Rating 2 - Terrible. 45 out of 105 reviews

4.8/10

Cleanliness

5.2/10

Staff & service

3.8/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

MUKESH

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Not Helpfull All Rooms Are Dirty Smelly
Stayed 1 night in Mar 2024

8/10 Good

hasan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

2/10 Terrible

Sayyed

Disliked: Cleanliness, property conditions & facilities
Terribly smelly
Stayed 2 nights in Jan 2024

2/10 Terrible

Munir

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very bad, I don’t advise anyone. The actual room not like the pictures. The reception girl was not caring about the clients even I asked her to order taxi for me she refused.
Stayed 2 nights in Feb 2023

2/10 Terrible

Abdul Aziz

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy, noisy, cockroaches, dirty blanket, no towel

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for everything
Stayed 1 night in Sep 2022

2/10 Terrible

Muhammad

Stayed 3 nights in Jun 2022

2/10 Terrible

Ted

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

2/10 Terrible

Lobna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One night at this place it was a nightmare, charging triple the price , treating you very bad
Stayed 5 nights in Mar 2022

2/10 Terrible

Onaopemipo

Stayed 3 nights in Mar 2022

2/10 Terrible

Mohammed

Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Mustafa

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, not secured, old and bad furniture, bugs in the bathroom, not good for anyone
Stayed 1 night in Jan 2022

2/10 Terrible

Casey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not stay after booking, paying and showing up. Was in awful part of city did not feel safe
Stayed 1 night in Dec 2021

2/10 Terrible

Abhilash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Sahibzada

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good experience. Maybe would be a little better if someone from the hotel replied to my questions before check-in...
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

just normal
Stayed 1 night in Nov 2021

8/10 Good

Muhammad

Stayed 1 night in Nov 2021

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than poor
It's more than a poor facility, however hotels.com charge more than walk in instead.This hotel doesn't even have basic needs like water, tea or kattle for water warm. Wash design badly, moreover its old enough. I will never recommend this and even hotels.com I paid 233 at hotels.com but I seen some walk in with 200.
Stayed 1 night in Nov 2021

2/10 Terrible

Rahim Rafee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My worst experience with West Hotel,
Stayed 15 nights in Oct 2021

4/10 Poor

Verified traveller

Disliked: Staff & service
Underwhelming
Eh, I mean, there isn't too much good or bad to say about this hotel, it's super basic and worth its cheap price. My own experience was made worse by the fact that I didn't choose to pay online and since I checked in very late in the night (as I informed them right away of, never got a reply stating it'd be an issue), my room was given away to someone else. I slept on a couch at the reception and the next morning I was given the first room available, which was like half as large as what my booking said, and I was charged for the full price including the night I spent on the couch (for which someone else had already paid for...). Jokes on you, I'm not coming back. Friendly staff though. Just be warned: paying online will make your life simpler, as they can't just randomly give away your room to someone else if you already paid for it.
Stayed 8 nights in Oct 2021

8/10 Good

Isa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good service
Front desk let me check in early in the summer heat, jet legged. which was greatly appreciated. Otherwise, as far as star ratings, it is accurately rated. Maybe more suited for developing nation travelers who are doing business in Diera area. Diera area may not be for everyone.
Stayed 3 nights in Aug 2021

8/10 Good

MUSTAFA

Stayed 7 nights in Dec 2020

10/10 Excellent

KHAWAJA AMIR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful
Stayed 5 nights in Jan 2020

4/10 Poor

Virupaksha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 8 nights in Jan 2019