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Swissotel Al Ghurair

5.0 star property
VIP Access

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Photo gallery for Swissotel Al Ghurair

Outdoor pool, pool umbrellas, pool loungers
3 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Minibar, in-room safe, desk, laptop workspace
Classic Suite, 1 Double Bed | City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym

Explore the area

Map
Omar Bin Al Khattab Street, Dubai, 185051
  • Al Ghurair Centre
    ‪1 min walk‬
  • Gold Souk
    ‪5 min drive‬
  • Dubai Cruise Terminal
    ‪10 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Suite, 1 Double Bed

32-inch TV with satellite channels

Premium Suite, 1 Double Bed

  • 132 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Family Suite, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Family Suite, 1 Double Bed

  • 132 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Swiss, Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Swiss, Executive Room, 1 King Bed

  • 43 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed

City view

Family Room, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

City view

Classic Room, 2 Single Beds

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Corner

Suite, 1 Double Bed, Corner | Living area

Suite, 1 Double Bed, Corner

  • 112 sq m
  • River view
  • Sleeps 5
  • 1 Double Bed

View all photos for Classic Suite, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Classic Suite, 1 Double Bed

  • 86 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, City View

City view

Deluxe Room, 2 Single Beds, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Swissotel Al Ghurair

Luxury Dubai hotel connected to a shopping center, steps from Al Ghurair Centre
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Swissotel Al Ghurair offers 428 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Swissotel Spa and Sport has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the shopping around Swissotel Al Ghurair. During your stay, you'll be connected to a shopping center, and just a quick walk from Al Ghurair Centre. Enjoy features like free WiFi in public areas, free self parking, and a free beach shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Liwan
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body scrubs, or aromatherapy at Swissotel Spa and Sport
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Al Ghurair Centre and 5 minutes by car from Gold Souk
  • Free beach shuttle service
Swissotel Al Ghurair offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A children's pool, a sauna, and spa services are also featured at the luxury Swissotel Al Ghurair. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Liwan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Shayan - This restaurant specializes in Persian/Iranian cuisine and serves dinner only. Open daily.
Yasmine Lounge - This café specializes in international cuisine and serves light fare only. Open daily.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Russian, Swahili, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 120 for adults and AED 65 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Liwan
  • Shayan
  • Yasmine Lounge

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 153.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 120 for adults and AED 65 for children
  • Airport shuttle fee: AED 235 per person
  • Rollaway bed fee: AED 153.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Swissotel Al Ghurair offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Swissotel Al Ghurair.

Property is also known as

Al Ghurair Rayhaan
Al Ghurair Hotel managed Accorhotels Dubai
Al Ghurair Hotel managed Accorhotels
Al Ghurair managed Accorhotels Dubai
Al Ghurair managed Accorhotels
Al Ghurair Hotel By Accorhotels
Rayhaan Al Ghurair
Swissotel Al Ghurair Dubai Hotel
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair
Al Ghurair Hotel managed By Accorhotels
Al Ghurair Rayhaan By Rotana
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair Dubai
Swissotel Al Ghurair Hotel Dubai

Swissotel Al Ghurair Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 676 out of 1119 reviews
Rating 8 - Good. 289 out of 1119 reviews
Rating 6 - Okay. 80 out of 1119 reviews
Rating 4 - Poor. 31 out of 1119 reviews
Rating 2 - Terrible. 43 out of 1119 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Khadija Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and hardworking staff. Even during busy time, they always serve customers with a smile. I would come back for an enjoyable and relaxing time. Highly recommend this hotel if you want to have a stress free time in Dubai.
Stayed 10 nights in Jan 2025

6/10 Okay

SAEED

Liked: Amenities
This property is not what it used to be. It claims to be 5 star but clearly its not. Presently it is at best a 4 star hotels. And this is putting it generously. Housekeeping is just terrible. On the day we checked-in in our suite, the telephone was not working, there were no bathroom floor mats, only one bathrobe for 2 guests and one pod of complementary coffee
Stayed 6 nights in Dec 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Tesema

Stayed 4 nights in Nov 2024

10/10 Excellent

Yusuf

Stayed 3 nights in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 3 nights in Dec 2024

10/10 Excellent

Abdullahi

Stayed 2 nights in Dec 2024

10/10 Excellent

Biniyam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Abdullahi

Stayed 5 nights in Nov 2024

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice hotel and great location
Stayed 14 nights in Nov 2024

10/10 Excellent

Hawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and professional staff
Stayed 7 nights in Dec 2024

10/10 Excellent

Sohail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy area that I liked. Lots of people and very vibrant. Staff both at the front desk and cleaning was great.
Stayed 4 nights in Dec 2024

10/10 Excellent

Abdihakim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

ouedraogo

Stayed 2 nights in Nov 2024

8/10 Good

Mhod

Stayed 3 nights in Oct 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything in that hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Sinit

Stayed 2 nights in Nov 2024

8/10 Good

Afzal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As the package including hotel was booked via Expedia, arriving at 3AM in the morning, the hotel was booked as of the 3 PM the afternoon later that day...meaning that the first night of arrival was not covered by Expedia. Terrible system from Expedia which I did not notice before arrival. (Please improve your systematic technology when it comes to booking packages in order to avoid further losing credibility of future customers..mine you already lost). The check in clerk was absolutely not willing to convenience the matter and offered the cheapest room for AED 942 for the additional hours of the morning, despite a stay booked for 7 days in that very hotel. Not willing to be caged by the situation, I called the hotel I previously stayed in many times before, and they offered a rate which I could not refuse: without mentioning my name (Royal Continental hotel). Returned later that day to check in and waited about 45 minutes as check-in clerk need all the time in the world and can't obviously handle customers efficiently. Expressed this and not sure if this is being picked up. Rooms are clean and spacious, service teams efficient and friendly and the hotel is very well located. No upgrade or whatsoever was offered by the hotel despite confirmation by Expedia. Seriously considering getting rif of Expedia provided their service records.
Stayed 5 nights in Nov 2024

6/10 Okay

Beatrice

Liked: Cleanliness
I stayed in a Deluxe room which was spacious with a good view. However, the interior decor is out of date. The bath tub is a health and safety hazard. It is high and steep thereby making it difficult to climb out of it and also makes one prone to falling. I had to call out twice for the air conditioning to be fixed as it was malfunctioning.
Stayed 7 nights in Nov 2024

10/10 Excellent

Yusuf

Liked: Cleanliness
This is good
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicole

Stayed 4 nights in Oct 2024

10/10 Excellent

RAY CECIL

Stayed 4 nights in Oct 2024

10/10 Excellent

Burhan

Stayed 3 nights in Nov 2024

10/10 Excellent

Milena

Travelled with pets
Great breakfast and convenient shopping centre attached with everything you need ❤️✅🌺
Stayed 9 nights in Oct 2024

4/10 Poor

KRISHNAN

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpet smelly, Balcony very dirty, staff not considerate. Wondered why Swissotel is so bad!
Stayed 1 night in Nov 2024