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"Novotel in World Trade Centre in Dubai is centrally located, so ideal to travel to all the local attractions. We found all members of staff were extre ... " More

By a verified traveller on Tue 22 Jan 2019

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Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed with Sofa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Double Room, 1 Double Bed with Sofa bed (Superior)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite 1 King Bed with Sofa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Novotel World Trade Centre. During your stay, you'll be connected to the convention centre and just a quick walk from Dubai International Convention and Exhibition Centre. Enjoy features like free WiFi in public areas and a free beach shuttle, plus 2 bars.

  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with Swedish massages, reflexology or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Dubai World Trade Centre and 6 minutes on foot from Dubai International Convention and Exhibition Centre
  • Free beach and shopping centre shuttle service

Novotel World Trade Centre ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel World Trade Centre

Everyone (11)
2 out of 5

Posted by on 2 Jan 2021

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Comment from Hotel Management

29 Mar 2021 by Anoop Dhondoo Cluster General Manager

Dear Nasser, Thank you very much for your rating on your overall experience. We look forward to welcoming you again in the near future. Stay Safe! Best Regards, Anoop Dhondoo Cluster General Manager

5 out of 5

Posted by on 20 Jan 2020

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Comment from Hotel Management

23 Jan 2020 by Frederic Gitzner Cluster General Manager

Dear Valued Guest, Thank you very much for your satisfactory rating on your overall experience and we are glad to note you had an enjoyable stay with us. We look forward to welcoming you again in the near future. Best Regards, Frederic Gitzner Cluster General Manager

4 out of 5

Posted by on 25 Jun 2019

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Comment from Hotel Management

4 Jul 2019 by Frederic Gitzner Cluster General Manager

Dear Valued Guest We are happy to know that you have enjoyed your stay with us we truly appreciate your satisfactory rating on the hotel as well as on your overall experience. Thank you for sharing a review and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

4 out of 5
Novotel in World Trade Centre in Dubai is centrally located, so ideal to travel to all the local attractions. We found all members of staff were extremely courteous polite, pleasant and very helpful 24/7. As we stayed 8 nights, we found the breakfast lacking in variety eg in the fruit section every day had the same 3 fruits eg white and red Melons and pineapples.

Posted by on 22 Jan 2019

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Comment from Hotel Management

29 Jan 2019 by Cluster General Manager

Dear Valued Guest, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to know that you enjoyed your overall experience at the hotel. It is always a pleasure to receive positive feedback and I will share your comments with the Team. Our guest observations are paramount to us and we have taken note of your comments on the breakfast variation during your stay. Your feedback has been discussed with the Team for necessary actions to improve our offerings. Thank you again for sharing your experience, and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

1 out of 5
The hotel is good, the staff are pleasant and friendly. They are always ready to help. Above all the histwl was situated at the centre of Dubai.

Posted by , from London on 26 Oct 2018

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Comment from Hotel Management

31 Oct 2018 by Cluster General Manager

Dear SG, Thank you very much for sharing a review and we are glad to read that you were pleased with your stay at the hotel and you were impressed with the hospitality of our team. We look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

4 out of 5

Posted by on 18 May 2024

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Comment from Hotel Management

12 Jun 2024 by Novotel World Trade Centre

Dear Richard, thank you for taking the time to share your constructive rating following your stay with us. We look forward to welcoming you again in the near future. Best regards, Dynne Binua - Director of Rooms.

4 out of 5

Posted by on 22 Nov 2019

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Comment from Hotel Management

10 Dec 2019 by Frederic Gitzner Cluster General Manager

Dear Valued Guest, It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities have met your expectations. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

4 out of 5

Posted by on 12 May 2019

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Comment from Hotel Management

19 May 2019 by Frederic Gitzner

Dear Valued Guest, Thank you very much for your satisfactory rating and we a pleased to know you have enjoyed your stay with us. We look forward to welcoming you back again to Novotel World Trade Centre in the near future. Sincerely, Frederic Gitzner Cluster General Manager

4 out of 5
Organisatorische Verbessurungen möglich. Z.b Schuttlebus

Posted by on 31 Dec 2018

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Comment from Hotel Management

2 Jan 2019 by Cluster General Manager

Dear Valued Guest, Thank you for choosing to stay with us and we are glad to learn that we have met the satisfaction of your stay. It is always a pleasure to receive positive feedback such as yours. We look forward to welcoming you back again to Novotel World Trade Centre. Warm Regards, Frederic Gitzner Cluster General Manager

4 out of 5
Sauberkeit top, Ausstattung okay bis auf TV (nur ein deutscher Sender), Personal freundlich und zuvorkommend (Englisch ist mangelhaft...)

Posted by , from Schweiz on 17 Dec 2018

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Comment from Hotel Management

27 Dec 2018 by Cluster General Manager

Dear Business, Thank you for sharing your review following your stay with us. Our aim is to deliver a memorable stay for all our guests and we are happy to know that overall you had a fair stay at the hotel. We value all the guest's feedback we receive, both positive and constructive and your comments have shared with the Team so that they are aware of the areas requiring attention. Once again, we very much appreciate your review and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

About the Novotel World Trade Centre

Location Al Mustaqbal Street, Dubai, Dubai 9622

Renovations + Closures

The property will be renovating from 23 July 2024 to 31 October 2024 (completion date subject to change). The following areas are affected:

  • Fitness facilities
  • Sauna
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Novotel World Trade Centre offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 1356 square feet (126 square metres) and includes a conference centre. A sauna, spa services, and a terrace are also featured at the eco-certified Novotel World Trade Centre. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 412 guestrooms or units
  • 13 levels
  • 2 bars or lounges
  • 1356 sq ft of conference space
  • 126 sq. m of conference space
  • Built in 2003
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Metro station: World Trade Centre Station (0.6 km / 0.4 mi)
  • Property shuttles: Free beach shuttle and shopping centre shuttle; airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Novotel World Trade Centre offers 412 accommodations with minibars and a safe. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Novotel World Trade Centre has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including reflexology.

  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 2
  • Thai massage
  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Novotel World Trade Centre offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Novotel World Trade Centre

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Early check in is available and arrangements must be made on the day of arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 15
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 75 per person
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: AED 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Trade Centre
  • Novotel World
  • Novotel World Trade
  • Novotel World Trade Centre
  • Novotel World Trade Centre Dubai
  • Novotel World Trade Centre Hotel
  • Novotel World Trade Centre Hotel Dubai
  • Accor World Trade Centre Dubai
  • Dubai Novotel
  • Novotel Dubai
  • Novotel Hotel Dubai
  • Novotel World Trade Centre Dubai Hotel Dubai
  • Novotel World Trade Dubai
  • Novotel World Trade Centre Hotel
  • Novotel World Trade Centre Dubai
  • Novotel World Trade Centre Hotel Dubai

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.