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Kempinski Mall Of The Emirates

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kempinski Mall Of The Emirates

Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, (once per stay) Private Butler
Lobby
Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, (once per stay) Private Butler
Duplex Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
  • Breakfast available
  • Housekeeping

Explore the area

Map
Sheikh Zayed Road, Al Barsha, Dubai
  • Ski Dubai
    1 min walk
  • Olea
    2 min walk
  • Mall of the Emirates Station
    9 min walk
  • Dubai (DXB-Dubai Intl.)
    28 min drive

Room options

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Corner Suite - Access to Snow Park in Ski Dubai for 2, Lounge Access including Afternoon Tea

Executive lounge

Corner Suite - Access to Snow Park in Ski Dubai for 2, Lounge Access including Afternoon Tea

  • 89 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Duplex Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access

View from room

Duplex Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access

  • 76 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Aspen Three-Bedroom Ski Chalet-Access to Snow Park in Ski Dubai for 2 (once per stay),Private Butler

Premium bedding, minibar, in-room safe, desk

Aspen Three-Bedroom Ski Chalet-Access to Snow Park in Ski Dubai for 2 (once per stay),Private Butler

  • 228 sq m
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Aspen Two-Bedroom Ski Chalet-Access to Snow Park in Ski Dubai for 2(once per stay), Private Butler

49-inch LED TV with satellite channels, TV, pay films

Aspen Two-Bedroom Ski Chalet-Access to Snow Park in Ski Dubai for 2(once per stay), Private Butler

  • 149 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Grand Deluxe Room Lounge Access including Afternoon Tea Evening Cocktail Hours

Executive Grand Deluxe Room Lounge Access including Afternoon Tea Evening Cocktail Hours

Executive Grand Deluxe Room Lounge Access including Afternoon Tea Evening Cocktail Hours

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe room

Premium bedding, minibar, in-room safe, desk

Grand Deluxe room

  • 61 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Aspen Pool Chalet - Private Butler, Lounge Access including Afternoon Tea, Evening Cocktail Hours

Aspen Pool Chalet - Private Butler, Lounge Access including Afternoon Tea, Evening Cocktail Hours | View from room

Aspen Pool Chalet - Private Butler, Lounge Access including Afternoon Tea, Evening Cocktail Hours

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, (once per stay) Private Butler

Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, (once per stay) Private Butler

Aspen Ski Chalet - Access to Snow Park in Ski Dubai for 2, (once per stay) Private Butler

  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Diplomatic Suite - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access

Diplomatic Suite - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access

Diplomatic Suite - Access to Snow Park in Ski Dubai for 2, Private Butler, Lounge Access

  • 159 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite - Lounge Access including Afternoon Tea, Evening Cocktail Hours.

View from room

Executive Suite - Lounge Access including Afternoon Tea, Evening Cocktail Hours.

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 3 Bedroom Family Suite - Lounge Access including Afternoon Tea, Evening Cocktail Hours

Premium bedding, minibar, in-room safe, desk

3 Bedroom Family Suite - Lounge Access including Afternoon Tea, Evening Cocktail Hours

  • 140 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Suite, Multiple Beds, City View

49-inch LED TV with satellite channels, TV, pay films

Suite, Multiple Beds, City View

  • 151 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Double Sofa Beds

Similar properties

Room

Sheraton Mall of the Emirates Hotel, Dubai

Pool
Spa
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1002)
The price is €529
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Sheraton Mall of the Emirates Hotel, Dubai

About this property

Kempinski Mall Of The Emirates

Luxurious ski hotel with ski-in/ski-out access
With direct access to the slopes, Kempinski Mall Of The Emirates makes guests feel at home with amenities like massage/treatment rooms and an outdoor pool. Housekeeping is available on request.
Kempinski Mall Of The Emirates offers 351 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Kempinski Mall Of The Emirates. During your stay, you'll be connected to a shopping center, and just a quick walk from Mall of the Emirates. Free WiFi in public areas, free valet parking, and 4 restaurants are available.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Enjoy a bite to eat at Aspen, a café that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and ski-in/ski-out access
  • Steps from Ski Dubai and Mall of the Emirates
  • Airport shuttle service available for a fee
During the winter, enjoy onsite recreation like snowboarding, snow tubing, and sledding. After a day on the slopes, enjoy a swim in the outdoor swimming pool or use the hotel's other facilities, including a 24-hour fitness center and a steam room. Kempinski Mall Of The Emirates helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. WiFi and wired Internet are free in public spaces. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
Aspen - This café specializes in international cuisine.
Olea - This restaurant specializes in Middle Eastern cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Eugène Eugène - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Salero Tapas & Bodega - This restaurant specializes in Spanish cuisine and serves brunch, lunch, and dinner. Open daily.
Mosaic Chill - This bar specializes in international cuisine. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Norwegian, Portuguese, Russian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free covered valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 150 for adults and AED 75 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Aspen
  • Olea
  • Eugène Eugène
  • Salero Tapas & Bodega
  • Mosaic Chill

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Designer shops
  • Lifeguards on-site
  • Outdoor pool
  • Shopping centre
  • Shopping
  • Sledging
  • Snow tubing
  • Snowboarding
  • Spa services
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance
  • Turndown service

Business services

  • Conference centre
  • Meeting rooms - 10

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch LED TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kempinski Mall Of The Emirates

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 240.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 75 for children
  • Airport shuttle fee: AED 263 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Kempinski Mall Of The Emirates offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emirates Mall Kempinski
Kempinski
Kempinski Emirates Mall
Kempinski Hotel Emirates Mall
Kempinski Mall Emirates
Emirates Mall Hotel
Kempinski Dubai
Kempinski Hotel Dubai
Kempinski Mall Emirates Hotel Dubai
Kempinski Mall Emirates Hotel
Kempinski Mall Emirates Dubai
Kempinski Mall Of The Emirates Hotel
Kempinski Mall Of The Emirates Dubai
Kempinski Mall Of The Emirates Hotel Dubai

Kempinski Mall Of The Emirates Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 978 reviews" "
Rating 8 - Good. 223 out of 978 reviews" "
Rating 6 - Okay. 52 out of 978 reviews" "
Rating 4 - Poor. 20 out of 978 reviews" "
Rating 2 - Terrible. 26 out of 978 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mamdouh, Riyadh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Sep 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent suite and service everything worked and was classy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexey, Sankt Peterburg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper hotel for good shopping
Stayed 2 nights in Mar 2024

10/10 Excellent

Roland Toufi

Stayed 2 nights in Jun 2024

10/10 Excellent

Haisam

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 5 nights in May 2024

10/10 Excellent

Asseel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

2/10 Terrible

Sabahat

Stayed 4 nights in Mar 2024

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Lobby lacks bar, coffee shop is in the lobby with people checking in….not a good look for a coffee. All a bit clinical.
Stayed 3 nights in Mar 2024

10/10 Excellent

Christiane

Stayed 6 nights in Feb 2024

10/10 Excellent

Hussam, Beirut

Stayed 1 night in Dec 2023

10/10 Excellent

Murtadha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jan 2024

10/10 Excellent

Walid K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

MOHAMMAD TASLEEM

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shower was terrible did not work properly
Stayed 2 nights in Jan 2024

10/10 Excellent

Murtadha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Muhammad

Travelled with family
Liked: Cleanliness
It was amazing, cleaning was very good specially praveen cleaner did very good job, Toilet, room design and furniture provided is marvellous, some issues also found like mattress is not so good cattle not provided in the room swimming pool is very small and no kids playarea and kids activities.
Stayed 1 night in Dec 2023

6/10 Okay

Ashok

Travelled with family
Liked: Cleanliness, room comfort
Need service with a smile.
It was a long awaited trip and considering the proximity to the shopping centre and my past experience ( 18 years back) chosen this property to surprise my family. Paid a premium for a three night stay wherein I had the opportunity to have stayed at Armani hotel for the price. The shuttle service driver at airport was very professional , pleasing and prompt. Despite giving all details and opted for upgrade , was asked to pay about 2000 dollars per night for a chalet upgrade (per night) and have made all the payments upfront and it took almost 30 minutes for a checkin after a 22 hr long flight. Could have been better if opted some water or some refreshments. Had given requests and opted to pay for to keep some local dates, chocolates, for my wife and son as a surprise and found none of them being there. Called the coincerige almost 3 times to remind them and waited till 11pm . The corner suite lot of space was wasted , could have used it better. No cutleries in the room, there was a drip leakage in the toilet from the bulb on top. couple of time the room was not even cleaned and bed not folded. the perfume in the entire floor was so so overpowering that we had to close the nostrils to avoid getting a head ache. Raised the issue the day before departure, and the service was much better after that and they tried to offer a complimentary ride to airport. I am from the service industry too, there was hardly any who was smiling and greeting u throughout.. Little disappointed
Stayed 3 nights in Dec 2023

10/10 Excellent

Irman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mohammed the manager at Olea restaurant was very friendly and helpful!
Stayed 13 nights in Dec 2023

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still Great
Room is amazing as always but service not as great as previous trips. Room was missing kettle and wine opener and just wasn’t as attentive in butler service as previous trips.
Stayed 3 nights in Dec 2023

10/10 Excellent

helena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always effective hotel and top personal at the front desk. Excellent housekeeping and pool personal. If you want a hotel that has a a working fast front dest stuff then this is the hotel in dubai.
Stayed 5 nights in Dec 2023

10/10 Excellent

Ali, SANAD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Staff were friendly and helpful. The only negative would be that the technology in the room is old and you need to go switch off each light individually.
Stayed 3 nights in Dec 2023

10/10 Excellent

Muhammad Faisal

Stayed 3 nights in Nov 2023

10/10 Excellent

Nasser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Ayesha

Liked: Cleanliness, amenities
The hotel was only good to come back and sleep in. I chose it for the location due to work commitments (opens into the Mall). View from room was awful - pipes etc. No iron provided with the room, safe vault did not work (lock not working), power socket next to bed did not work, extra towels did not smell good. Concierge welcome service not great. As good as a basic hotel on this occasion.
Stayed 1 night in Nov 2023

10/10 Excellent

Peter, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were great but the room location was very disappointing as all we saw was big air conditioning pipes.
Stayed 4 nights in Nov 2023