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5.0 out of 5

"Well designed rooms. Very comfortable. One point: toilets are very difficult to flush. You do need to install an over switch that is easily to pres ... " More

By a verified traveller on Thu 11 May 2023

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Suite, 2 Bedrooms, Business Lounge Access

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Room, 1 King Bed (Waterfront View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Business Lounge Access

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Classic Room, 2 Single Beds (Waterfront View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Room, 1 King Bed (Burj Khalifa View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at InterContinental Dubai Festival City, an IHG Hotel. During your stay, you'll be connected to the convention centre and within walking distance of Dubai Festival City Mall. Features include free WiFi in public areas, free valet parking and free train pick-up service.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Anise, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with detox wraps, massages or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 10 minutes on foot from Dubai Festival City Mall
  • Free train station pick-up, train station drop-off and local-area shuttle service

InterContinental Dubai Festival City, an IHG Hotel ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for InterContinental Dubai Festival City, an IHG Hotel

Everyone (2) Couples (2) Family (1)
5 out of 5
Well designed rooms. Very comfortable. One point: toilets are very difficult to flush. You do need to install an over switch that is easily to press.

Posted by on 11 May 2023

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Comment from Hotel Management

11 May 2023 by Juliana Khalife Sfair Cluster Director of Rooms

Dear dewan,We are extremely grateful for your invaluable feedback.It’s truly rewarding to have positively impacted your experience with our brand, this is our top priority at InterContinental Dubai Festival City as we persist with delivering true hospitality to all our guests. Thank you also for your recommendation which will be taken into consideration for future rooms upgrade project.We look forward to welcoming you back to our waterfront hotel and to our unique “Festival City” destination, connected to one of the best Malls in the city, and minutes away from the vibrant centre and La Mer Beach. If not too much trouble, please share your experiences with friends and family, including our unique Glass-bottom pool and the record-breaking new attraction IMAGINE SHOW (unique sensory experience).Thank you once again, your kind note is truly heartening for all our team members. Live the InterContinental Life!Warm regards,

5 out of 5
Merveilleux séjour en famille dans cette hôtel parfait. Personnel au top accueil parfait Calme et reposant à la piscine Le plus c’est le mall à proximité Nous avons adorez 😉

Posted by on 1 Sep 2024

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5 out of 5
I appreciated the architecture, rooms, food, service very much. The only negative thing is the noise of music (sometimes till 3AM) from Festival City.

Posted by on 21 Feb 2024

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Comment from Hotel Management

27 Mar 2024 by Sushant Patil

Dear Ms./Mr.Stefan,Thank you for taking the time to rate InterContinental Dubai Festival City Hotel. We are thrilled to hear that you had a 5 out of 5 experience with us. Your positive feedback is truly appreciated and motivates us to continue providing exceptional service. We look forward to welcoming you back in the future.Best regards,Sushant Patil Cluster Reservation Agent

5 out of 5

Posted by on 24 Apr 2022

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5 out of 5

Posted by on 31 Dec 2018

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About the InterContinental Dubai Festival City, an IHG Hotel

Location Crescent Drive, Dubai, 45777

Property Features

InterContinental Dubai Festival City, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 45747 square feet (4250 square metres) and includes a conference centre. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury InterContinental Dubai Festival City, an IHG Hotel. An area shuttle within 10 kilometres, A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 508 guestrooms or units
  • 36 levels
  • 4 dining venues
  • 2 bars or lounges
  • 45747 sq ft of conference space
  • 4250 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free area shuttle within 10 kilometres and train station pick-up
  • Parking: Free valet parking and self parking

Room Amenities

InterContinental Dubai Festival City, an IHG Hotel offers 508 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:30 AM.

Anise – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.

Karam Al Bahr – This restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Pierre's Bistro and Bar – This bistro specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open selected days.

Choix by Pierre Gagnaire – This restaurant specialises in French cuisine and serves breakfast, lunch, dinner and light fare. Open daily.

Vista Bar & Terrace – This bar specialises in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby

Spa Services

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Deep tissue massage
  • Prenatal massage
  • Hot tub in spa
  • Minimum age to access spa is 15
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Visual alarms in hallways

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Car not required
  • Security system
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 145 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Dubai City
  • InterContinental Dubai Festival City
  • InterContinental Festival
  • InterContinental Festival Dubai City
  • InterContinental Festival Hotel
  • InterContinental Festival Hotel Dubai City
  • Intercontinental Dubai Festival City Hotel Dubai
  • InterContinental Dubai Festival City Hotel
  • InterContinental Festival City Hotel
  • InterContinental Festival City
  • InterContinental Festival Cit
  • InterContinental Dubai Festival City
  • InterContinental Dubai Festival City, an IHG Hotel Hotel
  • InterContinental Dubai Festival City, an IHG Hotel Dubai
  • InterContinental Dubai Festival City, an IHG Hotel Hotel Dubai

You should know

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.