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City Stay Prime Hotel Apartment

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for City Stay Prime Hotel Apartment

Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers
View from property
1 bedroom, in-room safe, individually decorated, individually furnished
Apartment, 1 Bedroom | Terrace/patio
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Washer
  • Pool
  • Outdoor space
  • Parking included
  • Housekeeping
  • Gym

Explore the area

Map
Behind Mall Of The Emirates Al Barsha 1, Dubai, Dubai, Al Barsha
  • Ski Dubai
    15 min walk
  • Barsha Falcon Restaurant
    1 min walk
  • Mall of the Emirates Station
    14 min walk
  • Dubai (DXB-Dubai Intl.)
    29 min drive

Room options

View all photos for Apartment, 2 Bedrooms

1 bedroom, in-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

  • 134 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 145 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Apartment, 1 Bedroom

1 bedroom, in-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

  • 75 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Room

Novotel Suites Mall Avenue Dubai

Pool
Kids pool
Parking included
Free WiFi
4.1 out of 5, Very good, (1002)
The price is €132
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Novotel Suites Mall Avenue Dubai

About this property

City Stay Prime Hotel Apartment

Aparthotel with free parking, near Mall of the Emirates
Along with an outdoor pool, this aparthotel has a health club and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Conveniences include a washing machine and a dining area, and guests will appreciate thoughtful touches like bathrobes and slippers.
City Stay Prime Hotel Apartment offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 40-inch flat-screen televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool, a health club, and a sauna.
During your stay at City Stay Prime Hotel Apartment, you'll be within walking distance of Mall of the Emirates. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. This upscale aparthotel has 44 apartments on 12 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washing machine, and a balcony
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute drive from Mall of the Emirates and a few minutes from Ski Dubai
  • Airport shuttle service available for a fee
City Stay Prime Hotel Apartment offers its guests an outdoor pool, a health club, and a sauna. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly City Stay Prime Hotel Apartment. Self parking is free.

Smoking is allowed in designated areas at this 4-star Dubai aparthotel.

Languages

Arabic, English, Filipino, Hindi, Urdu

Property amenities

Pool/Spa

  • Outdoor Pool
  • Sunloungers
  • Umbrellas
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Toaster
  • Cookware/dishes/utensils
  • Free tea bags/instant coffee
  • Electric kettle
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AED 150

Bathrooms

  • Combined shower/bath
  • Rainfall shower head
  • Slippers
  • Toilet paper
  • Free toiletries
  • Towels provided
  • Shampoo
  • Hairdryer
  • Toothbrush and toothpaste (on request)
  • Soap

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 40-inch flat-screen TV with satellite service

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Washing machine
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchairs available on site
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Local maps
  • Window screens
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone

Location highlights

  • In the city centre

Things to do

  • Health club

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 44 rooms
  • 12 floors
  • Individually decorated
  • Individually furnished
  • Access via exterior cooridors

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at City Stay Prime Hotel Apartment

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
City Stay Prime Hotel Apartment offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests at this property should be prepared to meet their visitors in the lobby or restaurant; visitors are not permitted in guestrooms.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

City Stay Prime Hotel Apartment Dubai
City Stay Prime Hotel Apartment
City Stay Prime Apartment Dubai
City Stay Prime Apartment
City Stay Prime Dubai
City Stay Prime Hotel Apartment Dubai
City Stay Prime Hotel Apartment Aparthotel
City Stay Prime Hotel Apartment Aparthotel Dubai

City Stay Prime Hotel Apartment Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 63 out of 162 reviews" "
Rating 8 - Good. 64 out of 162 reviews" "
Rating 6 - Okay. 17 out of 162 reviews" "
Rating 4 - Poor. 13 out of 162 reviews" "
Rating 2 - Terrible. 5 out of 162 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

zoheb, centereach

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The establishment workers are great though the management is horrible. Heres why. This is the first time i stayed somehwere i see the furniture with stains but also wet! Because they wash it and leave under the sun for 1 day with all the fumes and pollution outside to suck in and still not dry. My kitchen chairs took 3 days to dry. The smell is the worst which is of mold and wet moisture never goes away.... I ultimately decided to change my checkout date also because i hear honking and traffic noise at night whilst booking the stay at this hotel it was listed as soundproof. They denied my early checkout under nonrefundable policy allthough the condition of the apartment was not acceptable to stay 19 nights.
Stayed 19 nights in Jul 2024

2/10 Terrible

Sn

Disliked: Property conditions & facilities
Very dirty hotel Full of cockroaches
Stayed 2 nights in Jul 2024

8/10 Good

Sn

Travelled with family
Liked: Property conditions & facilities
Good all round
Stayed 15 nights in May 2024

10/10 Excellent

Salim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Selection of TV Channels inadequate
Stayed 8 nights in Apr 2024

6/10 Okay

Johannes Jacobus

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Michael

Stayed 9 nights in Feb 2024

6/10 Okay

fahad

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 7 nights in Nov 2023

8/10 Good

Laraib

Liked: Property conditions & facilities
Staff was very helpful but the sofas were not clean
Stayed 2 nights in Nov 2023

6/10 Okay

Alyanna Levy

Travelled with family and small children, Travelled with group
Liked: Amenities
The area is big but not all washroom has toiletries we have to ask reception for them. Wondering why we have to pay tourism fee

8/10 Good

Bridget

Travelled with group
Disliked: Cleanliness
DON’T DO IT!
STOP PLEASE READ!!! The hotel staff WAS WONDERFUL but the hotel itself needs to be UPDATED and EXTERMINATED. I have never been on a hotel until now and had ROACHES!!! There are other hotels that have multiple bedrooms and baths that are way better and I wish we had did more research. Find another place until they get this one together!
Stayed 8 nights in Apr 2023

2/10 Terrible

ABDULATIF

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like ‏atmosphere, I don’t recommend it for family.
Stayed 6 nights in Aug 2022

10/10 Excellent

Shihab

Travelled with group
Liked: Cleanliness, room comfort
Pretty good place, nice staff and location. Rooms are clean,, only downside would be the tv (had only one or two English channels, rest all were arabic)
Stayed 4 nights in Jul 2022

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and our apartment was huge. Staff extremely helpful. Would definitely stay again.
Stayed 10 nights in Apr 2022

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2021

8/10 Good

Prema

Liked: Cleanliness, room comfort
Nice apartment stay in great location.
We stayed here for 15 days on our way to America. The location was ideal and suited our need. Check in was quick and staff at front desk and housekeeping were excellent. The apartment was just what we wanted. We had a grocery store around the block for stocking kitchen and restaurant delivery options were many though we didn’t use. The washing machine worked well and the balcony was ideal for drying. Liked that there was a half and full bath. What could have been better was the cooking vessels in the kitchen, but we managed. The tv was there in both hall and bedroom but with very limited channels. Used the gym daily. It was good. Didn’t use the pool. Ample parking was there. There was absolutely no sounds of the road and we recommend this place for a homely comfortable stay in Dubai with access to transport nearby like metro and buses
Stayed 15 nights in Oct 2021

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, room comfort
Good apartment
Good place, comfortable, friendly staff, good cleaning and big kitchen. Comfortable bed room. Nice balcony.
Stayed 7 nights in Jan 2021

4/10 Poor

Mehtab

Travelled with family
Disliked: Cleanliness, room comfort
Not happy at all
The place had broken sofa damaged tv which I complained nothing was done, the WiFi doesn’t connect properly. The furniture and the fit out in the place is a disaster one of the worst I have in Dubai. The staff are not friendly I asked only for water they told me to shop abruptly. I’ve been dubai 4 years this is the worst experience I have ever had. I’m sure if this was England trading standards would have close this place down. Go and check the rooms out your self
Stayed 2 nights in Dec 2020

8/10 Good

Junaid

Travelled with family
Liked: Cleanliness, room comfort
Peace and Accessibility
Peaceful environment and very accessible to all areas and necessities
Stayed 2 nights in Dec 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort
Hotel for cockroaches!
Stayed whilst waiting for COVID test to return to Abu Dhabi. Cockroaches and bugs everywhere, even on the 11th floor (I've lived in the Middle East 6 years, it's not that hard to keep cockroaches away, especially on such a high floor)! Floors covered in a greasy, slippery film. Unfriendly staff at check-in. Air conditioning useless, 23C boiling one minute, 27C freezing the next. Patchy paint all over the walls. Photos are not representative of the apartment!
Stayed 3 nights in Jun 2020

8/10 Good

Raz, Karachi

Business traveller, Travelled with group
They need to do something about their exhaust system. Rooms and bathrooms get a bad smell. Also noise from the street is very high.
Stayed 5 nights in Feb 2020

4/10 Poor

Rahima

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean
Not clean hotel
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 6 nights in Jan 2020

4/10 Poor

Ali

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Alot of flying insects
There are a lot of flying insects in the apartment, cockroaches in the bathrooms, and furniture is not refurbished
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect it was Best price best rentability Enjoy !
Stayed 2 nights in Dec 2019

8/10 Good

Rashid

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2019