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ANDAZ DUBAI THE PALM, BY HYATT

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ANDAZ DUBAI THE PALM, BY HYATT

Exterior
Lobby
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 bars/lounges, 2 poolside bars, beach bar
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • On private beach
    On private beach
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available

Explore the area

Map
The Palm Jumeirah, Dubai, Dubai, 390068
  • The View at The Palm
    7 min walk
  • Nakheel Mall
    8 min walk
  • The Pointe
    2 min drive
  • Dubai (DXB-Dubai Intl.)
    34 min drive

Room options

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

  • 130 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

  • 291 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite (Prince)

Suite (Prince)

Suite (Prince)

  • 196 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz, Deluxe Suite, Sea View

Andaz, Deluxe Suite, Sea View

Andaz, Deluxe Suite, Sea View

  • 83 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz Deluxe Room with Balcony

Andaz Deluxe Room with Balcony

Andaz Deluxe Room with Balcony

  • 43 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Twin Room with Sea View

Premium bedding, down duvets, in-room safe, individually decorated

Andaz Twin Room with Sea View

  • 36 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Andaz Room with Sea View

Andaz Room with Sea View

Andaz Room with Sea View

  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Twin Room

Premium bedding, down duvets, in-room safe, individually decorated

Andaz Twin Room

  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Andaz Room

Andaz Room

Andaz Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz, Deluxe Room, 1 King Bed

Andaz, Deluxe Room, 1 King Bed

Andaz, Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz, Deluxe Room, 2 Single Beds

Andaz, Deluxe Room, 2 Single Beds

Andaz, Deluxe Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Andaz Suite with Balcony

Premium bedding, down duvets, in-room safe, individually decorated

Andaz Suite with Balcony

  • 86 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

View from room

Hilton Dubai Palm Jumeirah

On private beach
Pool
Spa
Kids pool
4.6 out of 5, Wonderful, (402)
The price is €393
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Hilton Dubai Palm Jumeirah

About this property

ANDAZ DUBAI THE PALM, BY HYATT

Luxury hotel on the beach, with 2 outdoor swimming pools
Catch some rays on ANDAZ DUBAI THE PALM, BY HYATT's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
ANDAZ DUBAI THE PALM, BY HYATT offers 216 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ora Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at ANDAZ DUBAI THE PALM, BY HYATT. During your stay, you're just a quick walk from Palm Islands. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with ocean views at The Locale, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with body scrubs, massages, or body treatments at Ora Spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a 24-hour gym, and a steam room
  • 8 minutes by car from Dubai Marina Mall and 11 minutes from Ibn Battuta Mall
  • Airport shuttle service available for a fee
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At ANDAZ DUBAI THE PALM, BY HYATT you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.
The Locale - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
KnoX - This bar specializes in international cuisine and serves dinner and light fare. Reservations are required. Open select days.
Andaz Lounge - This lobby lounge specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
La Coco - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Cantonese), English, Filipino, French, German, Hindi, Italian, Korean, Russian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: AED 140 for adults and AED 70 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 2 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Locale
  • KnoX
  • Andaz Lounge
  • La Coco

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Infinity pool
  • Lifeguards on-site
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Coworking spaces
  • Meeting rooms - 5

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Locally owned and organised tours and activities
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ANDAZ DUBAI THE PALM, BY HYATT

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 200.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 300.0 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1500
  • New Year's Eve (31 December) Gala Dinner per child: AED 750 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 140 for adults and AED 70 for children
  • Airport shuttle fee: AED 400 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
ANDAZ DUBAI THE PALM, BY HYATT offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
This property’s cabana pool is reserved for adults only.

We should mention

  • Pool access available from 8:30 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Andaz by Hyatt Palm Jumeirah
Andaz by Hyatt – Palm Jumeirah
Andaz Dubai The Palm, by Hyatt Hotel
Andaz Dubai The Palm, by Hyatt Dubai
Andaz Dubai The Palm A concept by Hyatt
Andaz Dubai The Palm, by Hyatt Hotel Dubai

ANDAZ DUBAI THE PALM, BY HYATT Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 131 out of 191 reviews" "
Rating 8 - Good. 36 out of 191 reviews" "
Rating 6 - Okay. 8 out of 191 reviews" "
Rating 4 - Poor. 6 out of 191 reviews" "
Rating 2 - Terrible. 10 out of 191 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Stayed 8 nights in Mar 2024

10/10 Excellent

Rocco

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel, good Placed, clean and always someone ready to help for every question. Room not to big I will go back
Stayed 5 nights in Jul 2024

8/10 Good

Vanina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Ranjani, corio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Nakheel mall, very convenient location for Palm Jumeirah area.
Stayed 4 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Kristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff
Nice hotel but I wished these basic things as cotton wool was there and not need to be asked from reception. Pool, both adult and main were great! Room service took longer than expected as it was busy
Stayed 4 nights in May 2024

4/10 Poor

Bardia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I had to add the breakfast but they couldn’t accept the payment online and I didn’t have the breakfast during my stay there
Stayed 5 nights in May 2024

4/10 Poor

Salome

Disliked: Staff & service, property conditions & facilities, room comfort
Salome
Stayed at the Andaz for 4 nights half board and was very disappointed by the service and the quality of the stay. First, we were surprised by the fact that the main pool and beach were shared with another hotel/residence and so busy. Once on the beach there is no free water for the customers which is very surprising in Dubai because all the hotels offer free water or water fountain to customer by the pool/beach. I was told I had to go back to the main hotel to get water because they couldn’t give us free water by the pool because it’s share by other hotel residents. The room was big but the bedding wasn’t comfortable at all, not enough pillows and the mattress were very hard. The half board food at the buffet lacked of variety, quality wasn’t great either. I would say this experience doesn’t reflect a 5 stars hotel
Stayed 4 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

alison

Travelled with partner
Good location for shopping and beach. Food was very good, the hotel and pool excellent though a few untidy areas on beach especially after a child's party where tiny balls of polystyrene and glitter paper blew around for days, dissapointed this is allowed from a green point of view. Staff amazing, stayed before at the sister hotel The Dukes but found this one though similar in layout preferable. Some lovely bars and restaurants with amazing food in walking distance on the beach. Highly recommend
Stayed 7 nights in Apr 2024

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and friendly staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Francesca

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel, very nice staff, very good breakfast and dinner buffet.
Stayed 7 nights in Apr 2024

10/10 Excellent

ROHIT

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, great breakfast The king size bed room was amazingly spacious The sea view promise though is slightly over sold as the view is not that great
Stayed 2 nights in Apr 2024

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay right across the Nakheel mall. Pool and beach options. Definitely recommend!
Stayed 4 nights in Apr 2024

10/10 Excellent

Simranjit

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Helpful staff. Great location. Easy access to malls and various Dubai sites. Great buffet options, we stayed half board. Amazing pool area! Plenty of decking and space.
Stayed 7 nights in Mar 2024

8/10 Good

Jeremy Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel is designed for cars first, pedestrians second. When 6 months of the year it is easy to walk to nearby places, there is no easy priority given to walking or cycling.
Stayed 6 nights in Mar 2024

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Viajamos a muchos hoteles pero este hotel tiene un excelente balance entre precio ubicación y servicio para las personas que piensan viajar a Dubai y quieren estar en la Palmera este lugar es el mejor evitando todo el tráfico que conlleva llegar hasta el fondo de la Palmera además tiene un centro comercial cruzando la calle Que le ofrece muchas opciones . El mejor restaurante asiático lo tiene este hotel se llama asia Asia, restaurante mexicano Coco en la playa ademas los desayunos tienen una variedad entre un buffet asiático Mediterráneo y americano. Tuvimos un pequeño incidente en la habitación que se cayó la cortina cuando llamamos inmediatamente solucionaron el problema el servicio de concierto nos hizo excelentes recomendaciones en restaurantes y atracciones.
Stayed 9 nights in Mar 2024

10/10 Excellent

TODD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Andaz went above and beyond to make our vacation one to remember. Having restaurants on the property made dining so convenient. Transportation was easy to access. I could not believe how quiet our room was. It felt like we were the only ones at the hotel which made sleeping very easy. We will definitely be back.
Stayed 5 nights in Feb 2024

10/10 Excellent

Ameera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dubai Andaz hotel break
Staff very friendly, room very comfortable. A very enjoyable experience
Stayed 3 nights in Feb 2024

10/10 Excellent

Elsie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is our home away from home in Dubai. The staff have become like family and we love it here. This is always our top place to stay when we are in town.
Stayed 1 night in Jan 2024

10/10 Excellent

brian

Stayed 2 nights in Jan 2024

10/10 Excellent

Shezma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at this hotel. Their spa is exceptional and the beach is just wow! We will definitely be coming back. Loved it. Staff are very helpful with great customer service, especially Mustafa was very helpful throughout our stay!!
Stayed 1 night in Dec 2023

6/10 Okay

KAZI

Liked: Staff & service
Disliked: Property conditions & facilities
Looks better in photos. Room finishing poor quality