Quality Inn

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn

Exterior
Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym
  • Laundry
  • Breakfast included

Explore the area

Map
190 Stadium St, Gateway North Plaza, Smyrna, DE, 19977
  • Bayhealth Emergency Center - Smyrna
    ‪5 min drive‬
  • Dover Downs Casino
    ‪11 min drive‬
  • Dover International Speedway
    ‪12 min drive‬
  • Wilmington, DE (ILG-New Castle)
    ‪36 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn

Hotel in Smyrna with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Quality Inn offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn. During your stay, you'll be close to Bayhealth Emergency Center - Smyrna. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 11 minutes by car from Dover Downs Casino and 12 minutes from Dover International Speedway
Quality Inn offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Quality Inn also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Smyrna hotel is smoke free.

Guests are served free self-serve breakfast daily from 6:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free self-service breakfast available daily 6:30 AM–9:30 AM
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Smyrna
Quality Inn Smyrna
Quality Smyrna
Quality Inn Hotel
Quality Inn Smyrna
Quality Inn Hotel Smyrna

Quality Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 310 out of 986 reviews
Rating 8 - Good. 348 out of 986 reviews
Rating 6 - Okay. 176 out of 986 reviews
Rating 4 - Poor. 86 out of 986 reviews
Rating 2 - Terrible. 66 out of 986 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Stayed 2 nights in Nov 2024

2/10 Terrible

TIKI

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
THIS IS A TRASH ASS HOTEL. THE ROOM TRASH THE STAFF TRASH THE BREAKFAST TRASH SMELL TRASH. THIS PLACE NEEDS TO BE BURNED DOWN
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Stayed 3 nights in Nov 2024

6/10 Okay

Alyssa

Stayed 1 night in Nov 2024

6/10 Okay

Erica

Travelled with family and small children
The hotel needs updating and better lighting. The coffee is rather disgusting. The elevator needs new wall paper. Overall the room served its purpose but this place needs help.
Stayed 1 night in Nov 2024

6/10 Okay

Donald

Stayed 3 nights in Nov 2024

2/10 Terrible

Shaina

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The tv was broken, the shower water pressure sucked and kept making a loud noise. The fan in the bathroom sounded like it was gargling water. The guy patel, who checked us in wasn't friendly at all. The next morning for breakfast, the milk, eggs and yogurt were all nasty or expired. We just wont be staying at another quality inn ever again.
Stayed 1 night in Nov 2024

10/10 Excellent

Holly

Stayed 3 nights in Nov 2024

8/10 Good

Emilie, Randolph

Stayed 1 night in Nov 2024

2/10 Terrible

Norman

Disliked: Amenities
THIS HOTEL NEEDS LOTS OF HELP IN EVERY DEPARTMENT. THE ROOMS NEED A LOT ATTENTION EXPRESSLY THE BATHROOMS AND THE ROOM SCENT THIS STAY WAS BAD AND I WOULD’NT RECOMMEND ANYONE TO STAY THERE!!!!!! I FILL LIKE I WAS TAKEN ADVANTAGE OF NOT WELL SPENT MONEY AT ALL!!!!!!
Stayed 1 night in Nov 2024

2/10 Terrible

Bryant C.

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad stay
Dusty and it smelled bad
Stayed 1 night in Nov 2024

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and caring staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and large. It was quiet. Only thing was the breakfast during the week did not have any eggs or sausage just the waffle machine and cereal.
Stayed 6 nights in Oct 2024

6/10 Okay

Byron

Disliked: Amenities, property conditions & facilities
Not awful. Just really dated and in need of a upgradesp
Stayed 1 night in Oct 2024

8/10 Good

KELLY

Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was attentive and friendly. Comfortable rooms and beds.
Stayed 2 nights in Oct 2024

4/10 Poor

Helen

Stayed 4 nights in Jul 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Yu
Stayed 1 night in Oct 2024

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to afew restaurants and grocery store but still tucked away
Stayed 2 nights in Oct 2024

4/10 Poor

Arman

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let’s start with the check in. At most Choice hotels including the Comfort Inn and Suites the night before I was given a gift bag and a separate gift for being a long standing Choice member. At this Quality Inn there was no bag or gift given. The elevator was dirty and in need of repairs. The room was dirty including a waste basket that looked like someone had thrown up on it. The shower was barely warm. The breakfast was very poor including no apple juice just water.
Stayed 1 night in Oct 2024

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
It was fine. The room was nice and quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will stay here again
They are very nice and very accommodating. We ask for a certain location and they gladly accommodate us. Breakfast area nice too
Stayed 1 night in Sep 2024

6/10 Okay

Zoe

Travelled with partner
Stayed 3 nights in Oct 2024

6/10 Okay

Lasha

Liked: Staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

ciara

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024