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Quality Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn

Exterior
Lobby
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds, Non Smoking

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym
  • Laundry
  • Breakfast included

Explore the area

Map
190 Stadium St, Gateway North Plaza, Smyrna, DE, 19977
  • Delaware State University
    10 min drive
  • Cuzino's Family Kitchen
    2 min walk
  • Newark Station
    43 min drive
  • Wilmington, DE (ILG-New Castle)
    36 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Quality Inn

Hotel in Smyrna with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Quality Inn offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn. During your stay, you'll be close to Bayhealth Emergency Center - Smyrna. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 5 minutes by car from Bayhealth Emergency Center - Smyrna and 10 minutes from Delaware State Police Museum and Education Center
Quality Inn offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Quality Inn also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Smyrna hotel is smoke free.

Guests are served free self-serve breakfast daily from 6:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free self-service breakfast available daily 6:30 AM–9:30 AM
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Smyrna
Quality Inn Smyrna
Quality Smyrna
Quality Inn Hotel
Quality Inn Smyrna
Quality Inn Hotel Smyrna

Quality Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 303 out of 972 reviews" "
Rating 8 - Good. 346 out of 972 reviews" "
Rating 6 - Okay. 174 out of 972 reviews" "
Rating 4 - Poor. 86 out of 972 reviews" "
Rating 2 - Terrible. 63 out of 972 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will stay here again!
The hotel staff was wonderful. They went above and beyond to help us with a problem with our reservation and get it resolved promptly. Hotel room was clean and spacious. We will stay here again!
Stayed 1 night in Sep 2024

8/10 Good

karl

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet Room comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Deondre

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I guess it worked for what we needed a cheap night away from home in the area we plan to move. However the hotel was dirty, beds hard as a rock and the pool was closed. Which was the only reason we choose this hotel. I did call and ask before booking if the pool was open and was told yes. At least we now know where we will not be staying again.
Stayed 1 night in Sep 2024

10/10 Excellent

PAUL, Hopewell Junctio

Travelled with partner
Liked: Amenities
Nice accommodations at a fair price.
Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Curtis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and well kept. My only complaint was the beds were a bit hard. I will definitely return as everything else was great.
Stayed 2 nights in Aug 2024

8/10 Good

karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy, accessible to highway Quiet
Stayed 1 night in Sep 2024

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Daniel

Nasty
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in this area for personal reasons. My time was spent in the hotel to sleep.
Stayed 1 night in Aug 2024

4/10 Poor

Dave

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants in the room. Door looks like it had been repaired after previously being kicked in (broken off hinges). Toilet was filthy and ice machine pretty non-functional. Bed was comfortable, however and bedding appeared to be clean.
Stayed 4 nights in Aug 2024

8/10 Good

Mary, Bridgewater

Stayed 1 night in Aug 2024

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, nice clean hotel, breakfast was very good, it was the same items everyday. But still very filling. Dunkin right Nextdoor. :)
Stayed 3 nights in Aug 2024

6/10 Okay

marcia

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stinky
The hotel staff was very friendly and welcoming. The shower and bed were very good. Unfortunately the room smelled heavily of state cigarette smoke. It is a strict no smoking hotel but obviously has never been cleaned to seem so. They should think about getting an ozone machine to rid the smoke smell. We have used one in our Airbnb and it worked… got rid of the odor after a guest smoked heavily during a 10 day stay.
Stayed 1 night in Aug 2024

8/10 Good

Sabrina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I didn’t like that I had to change the shower curtain and the front desk gave me 3 shower curtains that were dirty also before giving me a clean one
Stayed 1 night in Jul 2024

4/10 Poor

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities
What made the property unique was how filthy the wash cloths, towels, pillow cases, sheets, and flooring were.
Stayed 1 night in Aug 2024

4/10 Poor

GAIL W. HULAND

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Rose

Liked: Property conditions & facilities
Stay was affordable and in close proximity to my event however, did not feel as if room was cleaned accordingly.
Stayed 1 night in Jul 2024

6/10 Okay

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Terrence, Peterborough

Travelled with family
Property could use some renovations. It was an OK place to sleep, but there was a pretty strong smell of cannabis on our floor and in general can use some updating. Breakfast was just OK
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was convenient and good, rooms were nice and clean.
Stayed 1 night in Jul 2024

6/10 Okay

John

Travelled with family
Liked: Staff & service
We stayed for a Lacrosse tournament that was 25 minutes away. The hotel is average and breakfast was fair. Some of the finishes are dated. Staff was nice. Good for the price.
Stayed 1 night in Jul 2024