Trevelyan

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Trevelyan

Exterior
Exterior
Front of property
Front of property
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

Map
18 - 19 Palace Terrace, Queens Promenade, Douglas, Isle of Man, IM2 4NE
  • Douglas Beach
    2 min walk
  • Palace Casino
    4 min walk
  • Onchan Pleasure Park
    14 min walk
  • Isle of Man (IOM)
    22 min drive

Room options

Triple Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Single Room, Shared Bathroom, Sea View

  • Sea view
  • Sleeps 1
  • 1 Twin Bed

Single Room, Private Bathroom

  • Sleeps 1
  • 1 Twin Bed

Twin Room, Private Bathroom

  • Sleeps 2
  • 2 Twin Beds

Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

Twin Room, Shared Bathroom

  • Sleeps 2
  • 2 Twin Beds

Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

Single Room with Balcony and Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

Family Room, Private Bathroom

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Similar properties

About this property

Trevelyan

Beachfront hotel for sun and fun
Along with a bar/lounge, this hotel has a garden and free breakfast. WiFi in public areas is free.
Trevelyan offers 68 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the overall property condition at Trevelyan. During your stay, you're just a quick walk from Douglas Beach. Features include free breakfast and free WiFi in public areas, plus a bar.
  • Free English breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include luggage storage
  • Onsite recreation includes archery
  • Steps from Douglas Beach and 4 minutes by foot from Palace Casino
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Trevelyan also features a garden and an elevator.

Smoking is allowed in designated areas at this 3-star Douglas hotel.

Guests are served free English breakfast daily from 8 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking
  • Street parking available

Food and drink

  • Free English breakfast available daily 8 AM–9 AM
  • 1 bar

Things to do

  • Archery

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Luggage storage

Outdoors

  • Beachfront location
  • Garden

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer (on request)
  • Private bathroom
  • Towels

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Please note: This property's elevator is not available from 10 PM to 7 AM. Guests must use the stairs during this time.

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Trevelyan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
This property offers WiFi in the lobby area only.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Trevelyan Hotel Douglas
Trevelyan Hotel
Trevelyan Douglas
Trevelyan Hotel
Trevelyan Douglas
Trevelyan Hotel Douglas

Trevelyan Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 73 reviews" "
Rating 8 - Good. 23 out of 73 reviews" "
Rating 6 - Okay. 9 out of 73 reviews" "
Rating 4 - Poor. 7 out of 73 reviews" "
Rating 2 - Terrible. 6 out of 73 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service
Lift not in use. Booked before we knew. Main reason we booked as both of us struggle with stairs. Booked through hotels .com. and they state lift not in use overnight. My fault as i didn't check on the hotel site. They did show lift out of action. Lesson learnt. Bathroom very small and dated. Room basic as expected, clean and had kettle etc. Breakfast was included. Juice,cereal, bacon etc. Very good. Asked for a slight change and it was no problem. Delia the lady was amazing. Nothing too much trouble. She moved us to a first floor room after explaining the problem with stairs. Bar not open. Shame as it would have been nice to have a nightcap and perhaps a chat with other guests. Overall a basic hotel. No frills. Service and staff very good.
Stayed 7 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel
Stayed 5 nights in Sep 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great being central for everything.
Stayed 7 nights in Aug 2024

10/10 Excellent

Rita

Stayed 5 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good basic B&B hotel on the prom.
I opted for a single room with shared bathroom, which worked for me. The bathroom was up a flight of stairs so won't suit everyone. The staff team are great and look after you very well, and the breakfast was good and freshly cooked. All in all it was a good experience staying here
Stayed 6 nights in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, property conditions & facilities
Very clean property, convenient, sea front, breakfast included
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Izzi and team were so caring and hospitable during my marathon run stay. So convenient and just what the doctor ordered, will be back there soon.
Stayed 3 nights in Aug 2024

2/10 Terrible

Dorothy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is dirty and the owner is only interested in getting your money. Tried to cancel after receiving an email saying the lift wasn’t working, got a definite NO. Explained that my 80 year old mother was going and she couldn’t make it upstairs due to illnesses, still a definite NO. I could cancel she said but I wouldn’t get any money back. Unable to book anywhere else due to lack of funds we went to the hotel to was told by an elderly woman that we would be in a room on the top floor, when I told her my mum couldn’t manage the stairs she said she was the same age and goes up and down the stairs about 20 times a day so asked to speak with the owner. After numerous excuses and being told that the owner is a feisty one and won’t put up with any fuss she came 3 hours after we got there bounding in shouting that we paid for the top floor room. She eventually after talking with Expedia she changed our room to a first floor room and that she was only letting us stay because of my mother. The room was dirty and there was water marks on the curtains, I have taken loads of pictures to prove what I’m saying is true. I had to help my mother up the main flight of stairs, easier said than done and took 10 minutes each time then up 4 stairs with no rail to hold onto then there was a 45 degree slope upwards to the room. The owner wouldn’t even look at me throughout our stay. Whether she thought that I was just trying it on by asking for a refund she was determined not to give in.
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2024

2/10 Terrible

Jakub

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER BOOK THIS PLACE AGAIN
worst place in Douglas
Stayed 7 nights in Jul 2024

6/10 Okay

John

Liked: Cleanliness
Cheap, basic but clean. Limited breakfast but it was hot and tasty. Staff not the friendliest but ive seen far worse. Overall fine for a short, affordable stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay with friendly service
A very pleasant stay. A great option for a budget hotel. The room was small but well laid out with everything I needed. Staff were friendly and helpful, especially at breakfast. Breakfast was good - a pleasant full English with cereals, juice, and a good jug of coffee. Good seafront location and convenient for the electric railway and some nearby bars and restaurants. An enjoyable 25 min walk along the seafront to the town centre, and there were also buses. Good value for money.
Stayed 3 nights in Jul 2024

10/10 Excellent

roger

The property was in a fine state of repair. The lady looking after it could not have been more helpful. It was warm and clean.
Stayed 5 nights in Jun 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay , just a little dated
Stayed 3 nights in Jun 2024

10/10 Excellent

Rick

Stayed 14 nights in May 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, room comfort
Very happy
Stayed 3 nights in Jun 2024

8/10 Good

barry

Liked: Cleanliness, property conditions & facilities
Breakfast is served in the morning, I don.t eat before NOON.
Stayed 7 nights in Apr 2024

4/10 Poor

Frosulla

Stayed 3 nights in Nov 2023

8/10 Good

Mateusz

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Was as stated and the host was super accomodating and thinking of the little things like my sweetners in the morning. she made everyone welcome these things are what makes a hotel stand out. Only negative was slightly uncomfortable bed.
Stayed 4 nights in Sep 2023

10/10 Excellent

Menachem

Stayed 3 nights in Sep 2023

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Breakfast could be a bit bigger but it’s just a room and a shared shower and toilet Staff are nice
Stayed 4 nights in Sep 2023

8/10 Good

Geoff

Liked: Cleanliness, room comfort
Basic seafront hotel still working
Hotel was accommodating for late ferry arrival. Was fair enough for 3* Tesco vouchers used Good Towels and shower, adequate breakfast, no bar, no tea/coffee in the room, poor TV. Good to see it in operation where many close by have shut Trip was for Manx
Stayed 3 nights in Aug 2023