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The Town House

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Town House

Premium Apartment, 2 Bedrooms, Sea View | In-room dining
Luxury Apartment, 2 Bedrooms, Sea View | Living area
Terrace/patio
Property entrance
Premium Apartment, 2 Bedrooms, Sea View

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen

Explore the area

Map
The Town House, 24 Loch Promenade, Douglas, Isle of Man, IM1 2LX
  • Douglas Beach
    1 min walk
  • Manx Museum
    4 min walk
  • Tynwald
    5 min walk
  • Isle of Man (IOM)
    17 min drive

Room options

View all photos for Premium Apartment, 1 Bedroom, Sea View

Premium Apartment, 1 Bedroom, Sea View

Premium Apartment, 1 Bedroom, Sea View

  • 49 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms, Sea View

Premium Apartment, 2 Bedrooms, Sea View | Living area

Premium Apartment, 2 Bedrooms, Sea View

  • 5 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, Sea View

Luxury Apartment, 1 Bedroom, Sea View

Luxury Apartment, 1 Bedroom, Sea View

  • 66 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Sea View

Luxury Apartment, 2 Bedrooms, Sea View

Luxury Apartment, 2 Bedrooms, Sea View

  • 49 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Breakfast included
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4.8 out of 5, Exceptional, (182)
The price is €155
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

The Town House

Family fun at the shore
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a playground.
The Town House offers 15 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels. Accommodations at this 4-star hotel have kitchenettes with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at The Town House, you're just a quick walk from Douglas Beach. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a playground, and racquetball/squash
  • Steps from Douglas Beach and Manx Museum
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business center. An airport shuttle (available 24 hours) is available for a fee. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the family-friendly The Town House. The hotel can provide concierge services and a complimentary grocery shopping service.

This 4-star Douglas hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:00 AM.
The Town House has a restaurant on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:00 AM: GBP 11.95-23.50 per person
  • 1 restaurant
  • Room service available

Things to do

  • Fitness centre
  • Playground
  • Racquetball/squash

Family friendly

  • Children's books
  • Children's games
  • Children's toys
  • High chair
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Playground
  • Separate dining area

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Virtual front desk

Business services

  • Business centre

Outdoors

  • Beachfront location

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Mini fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions and an access code
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Access code

Pets

  • Pets and service animals are not allowed at The Town House

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 11.95 to 23.50 per person
  • Airport shuttle fee: GBP 27 per person (one-way)
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
The Town House offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. A virtual front desk provides assistance to guests.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Town House Hotel Douglas
Town House Douglas
The Town House Hotel
The Town House Douglas
The Town House Hotel Douglas

The Town House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 44 out of 52 reviews" "
Rating 8 - Good. 7 out of 52 reviews" "
Rating 6 - Okay. 1 out of 52 reviews" "
Rating 4 - Poor. 0 out of 52 reviews" "
Rating 2 - Terrible. 0 out of 52 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Rose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Carissa, Aurora

Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment in perfect location
Fabulous apartment with great view of the ocean and main promenade.
Stayed 3 nights in Jun 2024

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mark

Stayed 3 nights in May 2024

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, great views, nice kitchen with food provided. Close to the sea with shopping/bars/restaurants nearby. Very accommodating and friendly and personable staff. Would love to come back!
Stayed 5 nights in Sep 2023

10/10 Excellent

Rennie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay here, would fully recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Ailia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great concept of having hotel options in an apartment. Good location on seafront with easy access to shops, restaurants and public transport. Staff were lovely and helpful. Gym and laundry were a nice bonus for a small hotel. 2 minutes drive or 5 mins walk from ferry terminal. Only downside was the rear rooms look onto the back of other buildings, but didn’t bother us as we were out and about most of the day.
Stayed 8 nights in Aug 2023

8/10 Good

myra

Travelled with family
Liked: Amenities
Nice hotel.
Stayed 1 night in Aug 2023

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and homey, pass code system worked very well. Excellent location, walking distance to bus, train station, Strand Street, Promenade. Nice bakery nearby and excellent shopping at Marks and Spencer.
Stayed 14 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable apartment.
I enjoyed my stay. Apartment was comfortable with small kitchen dining area, living area and bedroom. Laundry facilities in building. Location was very convenient. Central location in Douglas and short walk to ferry terminal.
Stayed 3 nights in Jun 2023

10/10 Excellent

Clive

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - lots of space in the apartment 👍
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay - everything was perfect for us.
Superb stay - everything was perfect for us. Wouldn't hesitate to stay again!
Stayed 3 nights in Sep 2022

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a gorgeous apartment on the 2nd floor with fantastic views of the sea, amazing location 5 mins walk from the ferry terminal and the town centre is very close, the bus stop is right outside the hotel which is handy, we even got an email from the hotel asking what we would like in our welcome pack, That was a lovely touch, we are already considering booking again
Stayed 2 nights in Aug 2022

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This apartment had a beautiful bay window view of the sea and the little castle in the bay. There is a small lift which was great for bringing up luggage. There was a fully stocked kitchen and they provided bread, butter, jam and some cake/cookies, coffee and tea. The reception was able to print our boarding tickets, as apparently IOM airport doesn't take boarding tickets from mobile devices for some reason.
Stayed 2 nights in Jul 2022

10/10 Excellent

Marie

Stayed 1 night in Jun 2022

8/10 Good

Ilidia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
The apartments are very comfortable and it looks like they were recently renovated. In good condition and with lovely amenities. There was a basket full IOM complimentary breakfast stuff.
Stayed 1 night in Nov 2021

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay in Douglas, Isle of Man
This facility is superb. My accommodation consisted of a living room, bedroom with en suite and a small kitchen. The bedroom and living room were spotless. I had a view out to the sea. The kitchen was very useful and was provided with tea, coffee, bread, butter/margarine and cakes. Very highly recommended.
Stayed 1 night in Feb 2020

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

josephine

Stayed 2 nights in Sep 2019

10/10 Excellent

Ilidia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy hotel
Lovely comfortable hotel, run.by very professional, courteous and competent people.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous. Spotless . Spacious. I loved it. Great location and lovely homemade cakes.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Clean, nice property. Staff was very good, attentive and helpful. Property was too cold, so they brought us a space heater, but only serves one room, not both really. No exhaust fan in bath, so very wet everything after showering. Cramped slow old elevator. Recommend as long as you don't mind stairs or not claustrophobic. If you like to be warm just ask for the space heater before you even get there. Keep the bathroom window cracked a hair when showering. Bed was comfortable. Great view - amazing to see the tide difference .
Stayed 1 night in Aug 2019