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La Terrasse

4.0 star property

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Photo gallery for La Terrasse

Reception
Cocktail bar
Suite, Sauna | Living area
Suite (Marceline)
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Parking included
  • Room service

Explore the area

Map
36 Terrasse Saint-pierre, Douai, NORD, 59500
  • Place d'Armes
    ‪5 min walk‬
  • Douai Hotel de Ville
    ‪7 min walk‬
  • Notre Dame Church
    ‪8 min walk‬
  • Lille (LIL-Lesquin)
    ‪30 min drive‬

Room options

View all photos for Suite,Sauna

Premium bedding, desk, laptop workspace, blackout curtains

Suite,Sauna

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Premium bedding, desk, laptop workspace, blackout curtains

Executive Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Premium bedding, desk, laptop workspace, blackout curtains

Triple Room

  • City view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

ibis Douai Centre

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Breakfast available
4.1 out of 5, Very good, (180)
The price is €88
for 1 room
includes taxes & fees
8 Mar - 9 Mar
ibis Douai Centre

About this property

La Terrasse

Hotel in Douai with a 24-hour front desk and a bar
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
La Terrasse offers 16 accommodations with complimentary bottled water and bathrobes. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Douai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

During your stay at La Terrasse, you're just a quick walk from Douai Hotel de Ville. You'll find features like free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy French cuisine while dining at Bar La Terrasse
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Douai Hotel de Ville and 11 minutes from Centre Historique Minier
  • Cats and dogs welcome for a fee
La Terrasse offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. La Terrasse also features coffee/tea in a common area, concierge services, and laundry facilities. Free self parking is available.

This 4-star Douai hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:00 AM.
Bar La Terrasse - This cocktail bar specializes in French cuisine.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free off-site parking within 3 ft
  • Street parking available

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 17 for adults and EUR 10 for children
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Bar La Terrasse

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • 16 bathrooms
  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 17 for adults and EUR 10 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Terrasse Douai
Terrasse Hotel Douai
La Terrasse Hotel
La Terrasse Douai
La Terrasse Hotel Douai

La Terrasse Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 54 out of 125 reviews
Rating 8 - Good. 39 out of 125 reviews
Rating 6 - Okay. 17 out of 125 reviews
Rating 4 - Poor. 11 out of 125 reviews
Rating 2 - Terrible. 4 out of 125 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Paul

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No Air Conditioning. No real shower facility. When we booked we understood thar the hotel had a restaurant, It was no longer functioning.
Stayed 1 night in Aug 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was a long way up on the second floor. No lift and very steep final flight of stairs. The curtain was not hung properly and the WC (and therefore the rest of the small room) was very smelly. The fire alarm went off just as i was getting to sleep and we were all out on the pavement for an hour, en deshabille.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value stay
Very friendly, helpful staff, let us have a tasty dinner even though we arrived late. Nice room, very clean, clean bathroom, loved the jacuzzi, all very good value. Only 2 less than perfect elements were no lift (fine for me, good exercise with the bags!) and the room was very warm. Lovely view from the room of the beautiful church. Many thanks for having us!
Stayed 1 night in Jun 2022

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delicious food
Excellent food - our second stay here - staff always very helpful
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful boutique hotel, howver they do have family rooms and we had our dog with us and it was all good.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hitel
Good location. Excellent ublic parking outside or two minutes walk away secure offroad parking. Lovely bar We will definitely return
Stayed 1 night in Jun 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly local hotel
Friendly hotel in decent location. Excellent restaurant, extensive and impressive wine list - though I think one or two of them have gone past their best. Absence of a lift would be a problem for some. Free parking outside only at weekends, but the rest of the time a small municipal fee.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stopover for route North to tunnel 4 UK
Excellent food and wine, with good choice of menus and dining rooms. Also good range of breakfast items on buffet in lovely breakfast room.
Stayed 1 night in Sep 2018

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful hotel in town centre
Extremely helpful and friendly staff. Quiet location and yet in the town centre. Private car park nearby.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

wendy, East Grinstead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved It
Touch of Old World faded glory. Such a change from Hotel groups. Interesting Art on the walls and a very pretty Good bar. Great Service Traditional food which was well presented and interesting flavours. We have stayed here several times over the last 15 years and not much has changed except some updating with better showers etc. We had my 5 year old grandson with us and they were very good with him and his food. My only criticism was 10 euros for two glasses of milk. Bit steep I thought. Will go there again

10/10 Excellent

Jean-François

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel accueillant, et a l'écoute du client .Lieux très propre mais hors du temps .. nous avons pris la suite.
Stayed 1 night in Oct 2024

6/10 Okay

Marie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Benoit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

madeleine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien situé avec parking privé au centre
Surprenant qu'un hôtel classé 4 étoiles n'ait ni climatisation ni ascenseur. Heureusement le personnel extrêmement sympathique et chaleureux compense ces désagréments.
Stayed 2 nights in Sep 2024

4/10 Poor

jeannette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
chambre 9 : soit disant un hôtel 4* en 2023 ??? pas d'ascenseur, pas de climatisation, lit très mou, chaines tv tnt uniquement, petit déjeuner nul
Stayed 1 night in Aug 2024

8/10 Good

MAYEUR

Stayed 1 night in Aug 2024

10/10 Excellent

Laurent

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
couple lyonnais
Chambre non conforme à un 4 étoiles - pas de climatisation ni ascenceur avec escaliers très etroits difficilement accessible avec une grosse valise - literie moyenne - plus de lumière au dessus du lavabo et une ampoule sur trois ne fonctionnant pas dans la chambre - odeur d'urine dans la salle de bain et chasse d'eau qui perd - retouches de peintures aléatoires et grosses traces de doigt sur les portes - megots de cigarettes par terre dans la chambre - malgré un très bon acceuil, nous deconseillons cet hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Lucien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent et inoubliable
Excellent séjour , une nuit , en amoureux , donc , hum ... Mais le maintien de tout mérite toujours une petite attention , Par exemple pour éviter ces escaliers , un ascenseur serait le bienvenu !! Mas quel ... Standing quand met !! 👍 Et .. non pas de photos !! Vous voyez pourquoi !!
Stayed 1 night in Jul 2024

2/10 Terrible

MARIANO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honte et scandaleux
C est hôtel est une arnaque , il affiche 4 étoiles mais n a pas de Clim, d accès handicapé, état de la literie infecte et pourrie , fenêtre cassé que je me suis prise sur le bras ! Une honte
Stayed 1 night in Jul 2024

4/10 Poor

Ines

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024