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Mercure Hotel Dortmund Centrum

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Dortmund Centrum

Breakfast, lunch, dinner served; local cuisine, al fresco dining
Bar (on property)
Reception
Exterior
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Olpe 2, Dortmund, NW, 44135
  • St. Reinold's Church
    5 min walk
  • Westenhellweg Street
    5 min walk
  • Museum Ostwall
    5 min walk
  • Dortmund (DTM)
    22 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Privilege, Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception

NP Hotel Königshof

Pet-friendly
Free WiFi
Breakfast available
Parking available
4.4 out of 5, Excellent, (89)
The price is €82
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About this property

Mercure Hotel Dortmund Centrum

Eco-certified Dortmund hotel in Dortmund City Centre with a fitness center
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
Mercure Hotel Dortmund Centrum offers 125 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the overall property condition at Mercure Hotel Dortmund Centrum. During your stay, you're just a quick walk from Old cityhall. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy local cuisine while dining at Bonvivant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym and bike rentals
  • Just a 5-minute drive from Signal Iduna Park and 5 minutes from Westfalenhallen
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the eco-certified Mercure Hotel Dortmund Centrum. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Dortmund hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Bonvivant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Fortune - This bar serves light fare only. Open daily.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 26 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bonvivant
  • Fortune

Things to do

  • Bike rentals
  • Fitness centre

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (6458 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Dortmund Park Inn Radisson
Park Inn Radisson Dortmund
Park Inn Radisson Hotel Dortmund
Radisson Park Inn Dortmund
Mercure Hotel Dortmund Centrum
Mercure Dortmund Centrum
Mercure Dortmund Centrum
Mercure Hotel Dortmund Centrum Hotel
Mercure Hotel Dortmund Centrum Dortmund
Mercure Hotel Dortmund Centrum Hotel Dortmund

Mercure Hotel Dortmund Centrum Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 194 out of 538 reviews" "
Rating 8 - Good. 235 out of 538 reviews" "
Rating 6 - Okay. 72 out of 538 reviews" "
Rating 4 - Poor. 21 out of 538 reviews" "
Rating 2 - Terrible. 16 out of 538 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 2 nights in Jul 2024

2/10 Terrible

Marina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under construction, the room on the same floor where is construction going on, very noisy , unsafe conditions, lots of ladders, buildings materials on the floor, barely was able to get to elevator
Stayed 2 nights in May 2024

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Upgraded room with comfortable bed and good pillows!
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Nandkumar

Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Amazing front of house service, professional look, feels secure, doesn’t smell, fluffy blankets
Stayed 1 night in Aug 2023

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Stayed 1 night in Mar 2023

8/10 Good

Hardeep

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to shopping area and train station. Ideal hotel if going to watch football at BVB Dortmund.
Stayed 2 nights in Feb 2023

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location. Friendly Welcome.
We were in Dortmund for a football match. We stayed in this Mercure the second nigh (the City one for the first night). This Mercure was far better than the City one - it actually has a normal type entrance and reception set up for a start. Not the cheapest hotel, but they obviously knew the football was on. Welcome was friendly and room was fine. Hair dryer was very week. Bath towels are not very big. And the usual question - would i stay there again. The answer is Yes, but I'd check prices elsewhere.
Stayed 1 night in Feb 2023

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A very quick check in with all relevant information provided. Room was large, comfortable with all mid cons. Staff helpful & friendly.
Stayed 2 nights in Feb 2023

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
No Breakfast
Nice stay although we came down for breakfast at 10.00 and there was nothing left apart from a bit of fruit and toast.
Stayed 2 nights in Feb 2023

8/10 Good

Adrian

Stayed 5 nights in Feb 2023

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort
Easy access for town centre
Very small room for 2 travellers for 3 nights, very limited storage, very poor lighting in room, awful view from window!! Free WiFi is a joke unless you pay for faster speeds.
Stayed 3 nights in Dec 2022

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

lorna

Stayed 2 nights in Dec 2022

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well located in the centre of Dortmund, staff extremely helpful and pleasant, breakfast very good. Our room was quite large with a balcony, which was a nice surprise.
Stayed 4 nights in Aug 2022

2/10 Terrible

Johana

Stayed 1 night in Aug 2022

2/10 Terrible

Kenneth

Stayed 3 nights in Jul 2022

4/10 Poor

Viktor

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

ROBERT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fi in hotel was unsatisfactory.
Stayed 3 nights in Feb 2022

8/10 Good

Johnson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8/10
Clean, modern hotel. Locations is good. Gym and service were underwhelming.
Stayed 3 nights in Oct 2021

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 2 nights in Sep 2021