IntercityHotel Dortmund

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December 2024
January 2025

Photo gallery for IntercityHotel Dortmund

Lobby lounge
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Katharinenstrasse 9, Dortmund, 44137
  • Westenhellweg Street
    2 min walk
  • German Football Museum
    3 min walk
  • Thier-Galerie
    4 min walk
  • Dortmund (DTM)
    27 min drive

Room options

Business Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 1 Queen Bed with Sofa bed

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Twin Room

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Business Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

IntercityHotel Dortmund

Pet-friendly hotel with a 24-hour front desk connected to the convention center in Dortmund
Along with self parking, this smoke-free hotel has conference space and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a banquet hall are onsite. Change of towels is available on request.
IntercityHotel Dortmund offers 231 accommodations with laptop-compatible safes and complimentary bottled water. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Dortmund hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at IntercityHotel Dortmund. During your stay, you'll be connected to the convention center, and just a quick walk from Westenhellweg Street. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, locker space, and 5 meeting rooms
  • 6 minutes by car from Signal Iduna Park and 6 minutes from Westfalenhallen
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of IntercityHotel Dortmund, you'll find a vending machine, dry cleaning/laundry services, and a front-desk safe. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. Public spaces have free WiFi. Parking is available for a fee.

This Dortmund hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, French, German, Portuguese, Romanian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: EUR 19.00 per person

Things to do

  • Electric bike charging stations

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Conference space (2153 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: EUR 15.00 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cribs (infant beds) are available for EUR 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Self parking fee: EUR 16 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Guests will receive smart lock details.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

IntercityHotel Dortmund Hotel
IntercityHotel Dortmund Dortmund
IntercityHotel Dortmund Hotel Dortmund
IntercityHotel Dortmund Hotel
IntercityHotel Dortmund Dortmund
IntercityHotel Dortmund Hotel Dortmund

IntercityHotel Dortmund Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 116 out of 180 reviews" "
Rating 8 - Good. 49 out of 180 reviews" "
Rating 6 - Okay. 10 out of 180 reviews" "
Rating 4 - Poor. 3 out of 180 reviews" "
Rating 2 - Terrible. 2 out of 180 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very helpful staff, and excellent conference facilities.
Stayed 3 nights in Aug 2024

10/10 Excellent

dhimiter

Liked: Cleanliness, staff & service, amenities
Great room loved it. I was there for the Euro cup 2024. With my family, it was great very convenient big room. The kids had fun.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tamir, Berlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. Great location.
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Travelled with family
Disliked: Amenities, property conditions & facilities
Ok hotel, visiting for football match at Dortmund so convenient for that. No tea or coffee making facilities in room & when I queried it staff unhelpful & said was a business booking which is untrue, it was a 1 adult & 1 child twin room booking. Wouldn’t return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was close to perfect. It’s clean, modern and very close to the station, football museum, Dortmunder U and the bars & restaurants Only one niggle! We turned up early and our room was ready but they said we could only access the room if we paid €26. I think that’s irritating and unnecessary. The buffet breakfast was good and the staff on the front desk were friendly and spoke fantastic English
Stayed 2 nights in Aug 2024

10/10 Excellent

Samantha

Stayed 2 nights in Aug 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very clean and modern.
Stayed 1 night in Aug 2024

10/10 Excellent

YADIRA AYERIM

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a well located hotel! Near everything and the staff was super kind!
Stayed 6 nights in Jul 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the proximity to the train station
Stayed 1 night in Jun 2024

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very closed to train station. The dortmund fan shop is nearby too
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

JORGE, New York

Stayed 7 nights in Jun 2024

6/10 Okay

JORGE, New York

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff at check in are not very friendly and the night gentleman is pretty rude. The breakfast was okay but again the lady there was kind of rude. I told her I would pay rather than charge my room and she followed me around with the bill until I paid it. It made me very uncomfortable since I’m not used to be asked to pay even before I sit down. We had several rooms for different days since family and friends were coming for the different eurocup games. My husband and I were the only ones that stayed for a week. This was the first time an hotel asked us to pay extra in order to give us a room before 3:00pm. Obviously they had a room available or else they would not offer one and most hotels just let you in if the room is ready. Also one of the days they did not clean up the room even though we were out from 11:00 am to 2:00 am the next day. And yes we had a sign requesting cleaning ( to be fair the signs to clean and do not disturb were difficult to differentiate). I do however would like to say that the food they served during some of the games we watched on the bar area was pretty good. and the gentleman at the bar that served us all those days did an amazing job. Kudos to him. In short, it is an hotel with good facilities, pretty nice decoration, convenient location, comfortable rooms but they definitely need to work on their concept of customer service.
Stayed 1 night in Jun 2024

10/10 Excellent

Huijun, Alhambra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, very nice.
Stayed 1 night in Jun 2024

4/10 Poor

alvaro

Stayed 2 nights in Jun 2024

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel in front of Train Central Station. Very Convenience and walkable. Only bad review is bathroom smell very bad like drainage all day and AC is not enough for the room. You can't control temp of the AC look like is a central AC.
Stayed 2 nights in Jun 2024

10/10 Excellent

Olgerta

Liked: Property conditions & facilities
Excellent location and modern place
Stayed 2 nights in Jun 2024

8/10 Good

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jun 2024

8/10 Good

Albert

Travelled with family
Great location, right next to Main train station. Hotel was generally good, just that our room AC didn’t work. Staff came up to try resolving but never returned with an answer. Overall, good stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Yelena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Qemal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice. Hotel in is in the middle of everything: shopping , dining, metro, train station. Best location to be at.
Stayed 2 nights in Jun 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024