10/10 Excellent
Brittany
Travelled with group
22 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brittany
Stayed 1 night in May 2024
Private host
Puma Resort Hotel
4.5 star property
VIP Access
Choose dates to view prices
Photo gallery for Puma Resort Hotel
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Bar
- Pool
- Room service
- Breakfast included
- Gym
- Laundry
Explore the area
Francisco Solano Lopez 7430, c/ Dr. Juan L. Mallorquín, Doctor Juan Leon Mallorquin, 7430
- Lomiteria Amazonas3 min walk
- Lomitería Luz de Luna9 min walk
- Mirador Soho12 min walk
- Ciudad del Este (AGT-Guarani Intl.)56 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
- Expect exceptional service
- Extra savings and perks for BONUS+ members
Room options
View all photos for Triple Standard
Triple Standard
- 46 sq m
- Sleeps 3
- 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds
View all photos for Triple Superior
Triple Superior
- 46 sq m
- Sleeps 3
- 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds
View all photos for Family Room
Family Room
- 39 sq m
- Sleeps 5
- 1 Queen Bed and 3 Twin Beds
View all photos for Doble Superior
Doble Superior
- 46 sq m
- Sleeps 2
- 1 Queen Bed OR 2 Large Twin Beds
View all photos for Doble Standard
Doble Standard
- 24 sq m
- Sleeps 2
- 1 Queen Bed OR 2 Large Twin Beds
View all photos for Cuadruple Standard
Cuadruple Standard
- 46 sq m
- Sleeps 4
- 1 Queen Bed and 2 Large Twin Beds OR 4 Large Twin Beds
View all photos for Cuadruple Superior
Cuadruple Superior
- 46 sq m
- Sleeps 4
- 1 Queen Bed and 2 Large Twin Beds OR 4 Large Twin Beds
About this property
Puma Resort Hotel
Colonial resort with 2 outdoor pools and free breakfast
This smoke-free resort features 2 outdoor pools, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts, and a coffee shop/cafe are onsite. Change of towels is available on request.
Puma Resort Hotel offers 55 accommodations, which are accessible via exterior corridors and feature minibars and hair dryers. Rooms open to patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.
This Doctor Juan Leon Mallorquin resort provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include offices, desks, and desk chairs. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
At Puma Resort Hotel, you'll find features like free breakfast, WiFi in public areas, and self parking.
- Free buffet breakfast served daily
- Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet
- Free self parking and RV/bus/truck parking
- Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
- Take a swim in the 2 outdoor pools
- Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
- Onsite recreation includes 2 outdoor tennis courts, a gym, and a playground
- Airport, train station, and local-area shuttle service available for a fee
Puma Resort Hotel offers its guests 2 outdoor swimming pools, outdoor tennis courts, a fitness center, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.
Business amenities include a business center, meeting rooms, and coworking spaces. A library, a terrace, and multilingual staff are also featured at the luxury Puma Resort Hotel. You'll have access to the outdoor pool at a partner property. An area shuttle within 30 kilometers and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.
This Colonial Doctor Juan Leon Mallorquin resort is smoke free.
Guests are served free buffet breakfast daily from 7:00 AM to 9:30 AM.
Puma Resort Hotel has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Portuguese, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Free secured, uncovered self-parking on site
- Motorhome/coach/lorry parking (free) on site
- On-site parking options include a garage
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
- Local area shuttle (surcharge) up to 30 kilometres
- 24-hour return train station shuttle (surcharge)
- Train station shuttle on request
- Bus station shuttle (surcharge)
- Shopping centre shuttle (surcharge)
Food and drink
- Free buffet breakfast available daily 7:00 AM–9:30 AM
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Room service available
- Coffee/tea in a common area
Things to do
- 2 outdoor pools
- 2 outdoor tennis courts
- Access to nearby outdoor pool
- Children's pool
- Fitness centre
- Playground
- Private picnics
- Tennis
- Volleyball
- Winery release events
Family friendly
- 2 outdoor pools
- Access to nearby outdoor pool
- Children's games
- Children's pool
- Free cots/infant beds
- Corner/local shop
- High chair
- In-room childcare (surcharge)
- Laundry facilities
- Playground
- Pool toys
- Soundproofed rooms
Conveniences
- Banquet hall
- Gift shop/newsstand
- Corner/local shop
- Library
- Water dispenser
Guest services
- Change of bedsheets (on request)
- Change of towels (on request)
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Front desk (limited hours)
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Wedding services
Business services
- Business centre
- Coworking spaces
- Meeting rooms
Outdoors
- Garden
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
- Pool sunloungers
- Pool umbrellas
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- This property does not have any lifts
- Accessible airport shuttle
- Accessible bus station shuffle
- Accessible train station shuttle
- No lift (single-level property)
- Smooth flooring in public areas
- Smooth flooring in room
- Step-free path to entrance
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (centimetres): 3
- Wheelchair-accessible restaurant
- Wheelchair-accessible (may have limits)
More
- At least 80% of lighting from LEDs
- At least 80% of food locally sourced
- At least 80% organic food
- Communal living room
- Couples dining
- Double-glazed windows
- Local artist showcase
- Local culture and ecosystem education
- Locally owned and organised tours and activities
- Romance packages available
- Smoke-free property
- TV in lobby
- Vegan dining options
- Vegetarian dining options
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Down duvet
- Free cots/infant beds
- Heating (climate-controlled)
- Hypo-allergenic bedding
- Pillow menu
- Pillow-top mattress
- Premium bedding
Bathroom
- Eco-friendly toiletries
- Hairdryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- 32-inch LED TV
- TV channels
- Netflix
- Films for purchase
- Premium channels
- Streaming services
Food and drink
- Champagne service
- Local meal delivery service
- Minibar
More
- Access via exterior corridors
- Desk
- Desk chair
- Eco-friendly cleaning products provided
- Electrical adapters/chargers
- Energy-saving switches
- In-room massage
- Individually decorated
- Individually furnished
- Iron/ironing board (on request)
- Laptop-friendly workspace
- LED light bulbs
- Office
- Soundproofing
- Water-efficient showers only
- Water-efficient toilets only
- Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Renovations and closures
This property is closed from August 22 2024 to August 21 2026 (dates subject to change).
Access methods
Front desk (limited hours)
Pets
- No pets allowed, but service animals are welcome
Children and extra beds
- Children are welcome.
- Kids stay free! One child 3 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: USD 50 (one-way), (up to 3 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Puma Resort Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
We should mention
- Pool access available from 7:00 AM to 8:00 PM.
- One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Puma Resort Hotel Resort
Puma Resort Hotel Doctor Juan Leon Mallorquin
Puma Resort Hotel Resort Doctor Juan Leon Mallorquin
Puma Resort Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 3 out of 5 reviews" "
10 - Excellent
3
Rating 8 - Good. 1 out of 5 reviews" "
8 - Good
1
Rating 6 - Okay. 0 out of 5 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 5 reviews" "
2 - Terrible
1
10/10
Cleanliness
9.6/10
Staff & service
10/10
Amenities
9.6/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Good
adrian
26 Jul 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place very safe and clean
Stuff was very helpful , I will stay here again
adrian
2/10 Terrible
Orlando
9 Jan 2024
Reclamo
Pues realice búsqueda de hotel para quedarme en la ciudad Caaguazú y resulta que dicho hotel no existe en dicha ciudad. Nadie dió razón de ello en Caaguazú.
Entonces falta mas información en la app para no seleccionar un hotel equivocado.
Solícito reembolso del dinero, por favor; o, en su defecto una opción pero yá en Ciudad del Este por el dinero que me han cobrado.
Quedo atento a dicho reclamo y solicitud.
Orlando
Stayed 1 night in Jan 2024
10/10 Excellent
Mahysa
15 Nov 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Mahysa
10/10 Excellent
jacques
Travelled with partner
4 Apr 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y tranquilo. El personal muy amable
jacques
Stayed 2 nights in Mar 2023