Sonesta Simply Suites Detroit Troy

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Simply Suites Detroit Troy

Full-sized fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Exterior
Full-sized fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Full-sized fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
2550 Troy Center Dr, Troy, MI, 48084
  • The Detroit Shoppe
    3 min drive
  • Somerset Collection
    3 min drive
  • Troy Historic Village
    4 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    41 min drive

Room options

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed (Studio)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Sonesta Simply Suites Detroit Troy

Hotel in Troy with a health club and a 24-hour business center
Along with a health club, this smoke-free hotel has a 24-hour business center and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Sonesta Simply Suites Detroit Troy offers 118 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Televisions come with satellite channels. Kitchens offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Troy hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sonesta Simply Suites Detroit Troy. During your stay, you'll be within walking distance of Somerset Collection. You'll find features like free WiFi in public areas, plus a gym and a 24-hour business center. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi (speed: 25+ Mbps)
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from The Detroit Shoppe and a few minutes from Somerset Collection
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
WiFi is free in public spaces. There's an onsite 24-hour business center. A health club, multilingual staff, and laundry facilities are also featured at the business-friendly Sonesta Simply Suites Detroit Troy. Parking is available for a fee.

This Troy hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 5 per night)

Things to do

  • 24-hour fitness centre

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Detroit-Troy
Candlewood Suites Hotel Detroit-Troy
Candlewood Suites Detroit - Troy Hotel Troy
Candlewood Suites Troy
Candlewood Troy
Troy Candlewood Suites
Candlewood Suites Detroit-Troy Hotel
Sonesta Suites Detroit Troy
Candlewood Suites Detroit Troy
Sonesta Simply Suites Detroit Troy Troy
Sonesta Simply Suites Detroit Troy Hotel
Sonesta Simply Suites Detroit Troy Hotel Troy

Sonesta Simply Suites Detroit Troy Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 484 out of 994 reviews" "
Rating 8 - Good. 281 out of 994 reviews" "
Rating 6 - Okay. 113 out of 994 reviews" "
Rating 4 - Poor. 55 out of 994 reviews" "
Rating 2 - Terrible. 61 out of 994 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Stayed 4 nights in Aug 2024

10/10 Excellent

HARRIETT P, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Will stay again. Thanks 😊
Stayed 3 nights in Aug 2024

10/10 Excellent

Twon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Raechaun

Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Leo

Disliked: Cleanliness, staff & service, property conditions & facilities
Unprofessional staff
Stayed 1 night in Aug 2024

6/10 Okay

James

Disliked: Staff & service
Front desk staff was rude. Very condescending and short. Room could use a good vacuum of carpet. Common hallways were old and new carpet and paint was needed. Bed was comfortable and nice lines with good pillows. Adequate and would consider again buy the staff made me not want to return.
Stayed 2 nights in Aug 2024

4/10 Poor

Kim L

Disliked: Cleanliness
Deposit
I paid in advance but they charged a 150.00 security deposit for each night. They said because I made the reservations through a third party (hotel.com) same room for 2 nights but since I added a night (originally 1 night) a 300. Deposit was required. 6 days to receive it back. I will not ever stay at that chain again.
Stayed 1 night in Aug 2024

10/10 Excellent

Abril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean room, very quiet and spacious.
Stayed 1 night in Aug 2024

2/10 Terrible

Jerel

Travelled with partner
Disliked: Amenities, property conditions & facilities
Outdated
Stayed 1 night in Aug 2024

4/10 Poor

tiffani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk was never staffed. Appliances were outdated. Very basic place. Set your expectations accordingly.
Stayed 2 nights in Aug 2024

8/10 Good

Thad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and will use again
Stayed 2 nights in Aug 2024

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great peace and quiet I would definitely recommend this hotel
Stayed 2 nights in Aug 2024

2/10 Terrible

Isela

Stayed 1 night in Aug 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Prince

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quite for the most part cool gym clean only bad thing was a loud ice machine that would go off ever 30 mins other than that it was a very nice experience
Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth, Leesburg

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I first opened the door to our room, the windows were open and the smell is what hit me first. The room had a VERY bad smell. I bought a large can of 2X strength Febreeze. I sprayed the carpets and furniture multiple times a day and the smell never subsided. The carpet was filthy. We only walked barefoot in the room once and our feet were BLACK! The sofa was dirty and torn. I had to put a sheet over it just to sit on it. The material on the chair was peeling. A/C was not sufficient in the bedroom. The office chair was replaced by staff after we mentioned the back was broke and it was a hazard. Our goal was a cheap 8 night stay, and we got that. On an up side, the staff were responsive, kind and helpful.
Stayed 8 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Disappointment
We had a 1 bedroom. There was only air conditioning in the front room amd only of the censor detected movement. The first night I got up several times to restart the air. We had a kitchen - mo towels or cleaning supplies - 1 roll for toilet paper for 9 days - they logged our toilet paper when my husband got a 2nd roll - the "store" was empty - 1 load of laundry = 6 dollars. The disappointments just kept coming all week.
Stayed 6 nights in Aug 2024

8/10 Good

Ralph

Stayed 1 night in Aug 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Good prices, clean facility. The gentleman in the front desk was prompt addressing bathtub drainage issue We had during our stay over the weekend. Need to improve on cleaning supplies in the gym, also should add a little dish soap and the kitchenette
Stayed 2 nights in Aug 2024

4/10 Poor

Anthony

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room smelled very musty. The couches were torn. The tiles in the bathroom were all cracked. Everything in it was out of date.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proper attire required
It was my special ladies 30th birthday. Just glad we couldn't hear the neighbors. That means the neighbors couldn't hear us.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and pillows Nice room with a full kitchen and a good price
Stayed 1 night in Aug 2024

10/10 Excellent

Luis, Bloomfield Twsp

Stayed 7 nights in Jul 2024

8/10 Good

Roy

Stayed 1 night in Aug 2024