6/10 Okay
Alex
Travelled with group
9 Dec 2024
Liked: Cleanliness
No sheets the first night!
For the most part everything was ok. Your typical cheap hotel experience. However— it was a big issue that one of the beds had no sheets on our first night. The pull out specifically. Which was really annoying considering that the pullout is listed as a bed on the booking site and we were asked multiple times through booking process how many guests were staying.
When we arrived we contacted the hotel about the issue and were told where we could locate sheets in the building. A few of the floors have storage closets. Unfortunately— there were no sheets left in any of the closets. Because there is no staff on site, this meant all communication was happening through a chat bot and long story short, no sheets came on the first night. Just robotic apologies via text.
We ended up going to Target and bought our own sheets so one of us could sleep comfortably. It was kind of cold in the hotel and there wasn’t even a single extra blanket in the room. Even crappy motels usually have that. The next morning someone knocked on our door and dropped off sheets. A little late for that. I guess now we know that this is the downside of booking at a virtually-run hotel.
Alex
Stayed 2 nights in Dec 2024