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Quality Inn & Suites Detroit Metro Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Detroit Metro Airport

Down duvets, desk, laptop workspace, blackout curtains
Lobby
Down duvets, desk, laptop workspace, blackout curtains
Coffee service
Combined shower/bathtub, rainfall showerhead, free toiletries

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Free airport shuttle
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
9555 Middlebelt Rd, Romulus, MI, 48174
  • Heritage Park
    8 min drive
  • Wendy's
    4 min walk
  • Dearborn Station
    18 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    5 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Down duvets, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Combined shower/bathtub, rainfall showerhead, free toiletries

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

American Inn Suites Detroit Metro Airport

Breakfast included
Free airport shuttle
Parking included
Free WiFi
3.2 out of 5, (1003)
The price is €71
for 1 room
includes taxes & fees
3 Jan - 4 Jan
American Inn Suites Detroit Metro Airport

About this property

Quality Inn & Suites Detroit Metro Airport

Hotel with free breakfast, in the vicinity of Heritage Park
This smoke-free hotel features coffee/tea in a common area, a business center, and a meeting room. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Quality Inn & Suites Detroit Metro Airport offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites Detroit Metro Airport. During your stay, you'll be close to Heritage Park. You'll find features like free breakfast, free WiFi in public areas, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a business center, a meeting room, and laundry facilities
  • 8 minutes by car from Heritage Park and 10 minutes from Southland Center
  • Free airport shuttle service
Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Quality Inn & Suites Detroit Metro Airport also features a vending machine, coffee/tea in a common area, and concierge services.

This Romulus hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe (surcharge)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • In-room safe fee: USD 4 per day
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Romulus
Quality Inn Romulus
Quality Inn Detroit Metro Airport Romulus
Quality Inn Detroit Metro Airport
Quality Detroit Metro Airport Romulus
Quality Detroit Metro Airport
Quality & Suites Detroit Metro
Quality Inn & Suites Detroit Metro Airport Hotel
Quality Inn & Suites Detroit Metro Airport Romulus
Quality Inn & Suites Detroit Metro Airport Hotel Romulus

Quality Inn & Suites Detroit Metro Airport Reviews

Reviews

6.0
Rating 10 - Excellent. 199 out of 1002 reviews" "
Rating 8 - Good. 202 out of 1002 reviews" "
Rating 6 - Okay. 183 out of 1002 reviews" "
Rating 4 - Poor. 166 out of 1002 reviews" "
Rating 2 - Terrible. 252 out of 1002 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Sep 2024

2/10 Terrible

Cheri

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was unacceptable. The hotel appears to have been under renovation for a very long time. The front desk was a table in the lobby. The door to our room wasn't even locked when we got there, which seemed unsafe. There was a hole punched through the inside of the bathroom door, urine and hair on the toilet, dirty spots in the tub, wallpaper peeling off, a white substance next to the sink, a lot of sticky surfaces throughout the room, the curtains were ripped and hanging down, one reading light was broken, another didn't even have a bulb, there were large cobwebs in the corners and by the windows and the room smelled like cigarettes. There was no breakfast as advertised. Booked for 2 nights via Expedia and left before checkout time the first day. We were offered a king room for an upcharge, but that was not sufficient for our group size. Requested a refund for the 2nd night and have not received. Was also told there was an additional $8 service fee once we got there, I was charged $12.Had we not gotten there so late after a delayed flight, we would not have stayed the first night either. This hotel should not be selling the rooms that have not been renovated and should be more clear about the conditions prior to booking. The location was convenient and the front desk person was congenial, although I can only imagine the number of upset and disappointed customers she has to deal with given the conditions of this hotel. Would not recommend to anyone.
Stayed 2 nights in Sep 2024

2/10 Terrible

Vincent

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever
This is a very bad hotel no soap in the room. The curtains didn’t close. There was noise outside all night. I will never stay here again. It’s totally if I could give it anything I would give it -10 stars. It was awful. Then later on I called to complain about 45 hours after I checked out and the manager was the nastiest piece of work on the phone with me. It was unbelievable. I literally had to hang up on her so needless to say I will never ever stay there.
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2024

4/10 Poor

Antwaun

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Robert, Dearborn Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is getting an update right now, so it will be done in the next six months. All room will be redone. The room that I had was redone real mice for short term sleepover to catch a early flight.
Stayed 1 night in Sep 2024

2/10 Terrible

Lawrence, Phoenix

Business traveller
Disliked: Property conditions & facilities
Terrible room low quality
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
There is no free breakfast . Also some of the staff could be nicer.
Stayed 1 night in Aug 2024

2/10 Terrible

Francie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was shocked to walk in to lobby which didn’t exist a person sitting at a makeshift desk helped us register through all the noise and mess. Walked by the fitness center which was filled with building materials but no equipment. Going to our room was a real shock it was filthy the shower so dirty neither my husband or I would take a shower. The airport transportation basically didn’t exist the driver argued with the desk clerk said he wouldn’t come back to pick us up!! So we scrambled to get an Uber which of course we had to pay for!!!
Stayed 1 night in Sep 2024

2/10 Terrible

Alex

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Undercrenovation for 1 year or more, surorise airport fee $4, surprise security deposit $100, surprise limited shuttle to airport 1x every hour at 15 min to the hot, shuttle pulls up anywhere in parking lot, out of view from main entrance, ….waited 2 hrs for shuttle, then took Lyft, must call for hotel shuttle upon arrival, and find correctvstall to board shuttle at ground transportation terminal hub, cannot waive the. Mercedes can down from any curb
Stayed 1 night in Sep 2024

2/10 Terrible

Christina

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room smelled like mold and cigarettes. I needed to book a room convenient and close to the airport, the location was ideal but it smelled absolutely awful. There was a weird dried up substance on my bed sheet and my socks were black on the bottom from how dirty it was. I worked all day and arrived late because I just needed something quick since my flight was early the next day, but I was EXTREMELY DISSATISFIED PLEASE DONT WASTE YOUR TIME OR MONEY HERE !!! FILTHY
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

4/10 Poor

Trisha

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Rushabh

Travelled with group
Disliked: Property conditions & facilities
The property is not well-maintained. The rooms are in poor condition, with broken curtains and other issues. The front desk service was unhelpful, In the morning, when I went to return the key, there was no one at the front desk. Overall, this is a very disappointing property.
Stayed 1 night in Sep 2024

8/10 Good

Eugene

Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

2/10 Terrible

Manveer

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
If you paid online they will charge extra at counter before checking in for service fee. Also Elevator wasn’t working
Stayed 1 night in Aug 2024

6/10 Okay

Gary

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I purchased the room for my adult children due to an early flight the next am. It was under construction but very clean, convent and the staff was excellent. Will definitely use this hotel again.
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing Evening
The hotel was under construction at the time. That was not in the notice I received when I made the reservation last week. We did not have enough linens in the room. The sink was backed up and unpleasant to use. The room was marginally cleaned. The betting sheets were thin and came apart easily. The TV didn’t work. It may not have been plugged in, but it was just one of many things that did not go well. If I known the hotel was under construction, I would not have reserved a room there. I was disappointed. The staff was trying to be accommodating, but when I asked for extra towels, we got a handful of medium-size hand towels, and no regular bath towels.
Stayed 1 night in Aug 2024

2/10 Terrible

Joseph

Disliked: Staff & service, amenities, property conditions & facilities
The service was very bad and this is the first time i see a hotel asking their guests for $100 deposit fee And there is no breakfast included even the coffe machine it looks like it its been there for a Decades of time Plus the bed is terrible its not even comfortable I am not coming back
Stayed 1 night in Aug 2024

2/10 Terrible

Jerome Suddarth

Disliked: Staff & service, property conditions & facilities
Terrible
Terrible service, hotel under construction. They had double booked the room, i walked in on someone in the middle of getting in the shower smh. Still haven't received my refund.
Stayed 1 night in Aug 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
Room (101) Not kept up at all, big gap in door at the bottom (could see light from lobby), horrible yellow lighting in bathroom, room smelled of Lysol, stains on bathroom floor, bed sheets had burned marks, bathroom wallpaper was coming off in a major way in several places, walls had writing on them, check in area was a mess due to counter construction and the two ladies doing the check ins were both scattered, mattress was squeaky, chair in room has many stains on upholstery, etc. General feeling of being unsafe. Wouldn’t have stayed but I had no option with early flight.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel is under extensive renovation though room offered was already renovated. No breakfast served despite confirmed in the booking.
Stayed 1 night in Aug 2024