Cass Lake Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cass Lake Hotel

Business Single Room
Business Single Room | Bathroom
Business Single Room
Shower, towels
Business Single Room

Reviews

5.4 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
120 S Telegraph Rd, Waterford, MI, 48341
  • McLaren Oakland Hospital
    4 min drive
  • The Crofoot
    4 min drive
  • Waterford Oaks Waterpark
    5 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    46 min drive

Room options

Business Single Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Cass Lake Hotel

Motel in Waterford with free parking
This motel features a 24-hour front desk, free self parking, and free WiFi in public areas.
Cass Lake Hotel offers 40 accommodations, which are accessible via exterior corridors. Each accommodation is individually furnished. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

During your stay at Cass Lake Hotel, you'll be within walking distance of Pontiac General Hospital. You'll find features like free WiFi in public areas and free self parking.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Just a 2-minute drive from Pontiac General Hospital and a few minutes from McLaren Oakland Hospital
Public spaces have free WiFi. Self parking is free. A complete renovation of Cass Lake Hotel was completed in July 2021.

Smoking is allowed in designated areas at this Waterford motel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Renovated entire property – July 2021

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Shower
  • Towels

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Premium channels

More

  • Access via exterior corridors
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Hotel Cass Lake
McGuires Motor Inn
Cass Lake Hotel Motel
Cass Lake Hotel Waterford
Cass Lake Hotel Motel Waterford

Cass Lake Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 5 out of 25 reviews" "
Rating 8 - Good. 4 out of 25 reviews" "
Rating 6 - Okay. 4 out of 25 reviews" "
Rating 4 - Poor. 2 out of 25 reviews" "
Rating 2 - Terrible. 10 out of 25 reviews" "

5.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Nicholas

Stayed 1 night in Jul 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

kitty

Stayed 1 night in Jul 2023

2/10 Terrible

Gerrell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not a “hotel”
This is falsely advertised as a hotel it is not it is a half ass renovated motel my comforter had burn holes and they would not give me new linen my room tv tv stand saw broken the room smelled clean but that was about it not comfortable at all and I was traveling with my kids it was so bad I didn’t feel comfortable staying I checked in but never stayed in Ben one night I would like a refund this experience was horrible and a waste of my time any money
Stayed 3 nights in Mar 2023

2/10 Terrible

Rebecca

Business traveller, Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Burn holes and smells
Arrived to burn holes in our bedding. The smell coming from the bathroom was unbearable. I left at 11:40 pm and did notify the office of their rooms condition. They wanted to refund my stay but couldn’t due to booking though your site
Stayed 1 night in Mar 2023

2/10 Terrible

Myroslava

Business traveller
Disliked: Amenities, property conditions & facilities
Nothing
Stayed 2 nights in Mar 2023

2/10 Terrible

Kakhaber

Stayed 2 nights in Feb 2023

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and rooms were newly remodeled and looked very nice especially for the price!
Stayed 1 night in Feb 2023

2/10 Terrible

Theresa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
I didn’t know that this was the mguires motel it’s filled with drugs and the first room was in Horrible shape not cleaned and I wanted my money back and the man was mean and said No he didn’t care at all I would Never stay at that place but we had no choice
Stayed 1 night in Feb 2023

10/10 Excellent

Robert, Metairie

Stayed 1 night in Feb 2023

6/10 Okay

Denise

Disliked: Cleanliness
Sheets and towels very dirty
Stayed 1 night in Dec 2022

8/10 Good

Carla

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Christina and Heather were awesome. They helped me so much during my stay. My husband was in the hospital and with not knowing when he would be released they held my room for me everyday until he was released. Lovely young ladies. The only thing that would make this place better would be a few hooks to hang jackets or clothes. And a small table and chair to eat at after a long day. But even without those things I would go back in a heartbeat if I were in that area again. Thank you so much ladies for making my stay easier! You both rock!
Stayed 2 nights in Nov 2022

6/10 Okay

Lisa

Stayed 1 night in Oct 2022

8/10 Good

Craig

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

Barbara

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
smelled of cigarette
Despite being non-smoking the room stunk of cigarette smoke, turning the bathroom fan only made it worse. The bottom sheet didn't cover the mattress which was wrapped in crinkly plastics. Someone had their truck running for about an hour outside our room and no one was in the car. Burn holes in the bedspread.
Stayed 1 night in Oct 2022

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Jeffrey

Disliked: Cleanliness, property conditions & facilities, room comfort
Storms blew power out.
There was no electricity.
Stayed 1 night in Aug 2022

6/10 Okay

Robert

Stayed 1 night in Aug 2022

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled! The price was excellent!
Stayed 1 night in Jul 2022

4/10 Poor

Suzanne

Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2022

2/10 Terrible

Jaimo, Philadelphia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Non smoking clearly smelled like smoke; holes in sheets; dirty
Stayed 1 night in Jan 2022

10/10 Excellent

Kim

Liked: Staff & service, amenities, property conditions & facilities
Clean...good customer service
Stayed 1 night in Nov 2021

6/10 Okay

Steve

Disliked: Cleanliness
Poor up keep
Stayed 1 night in Sep 2021

4/10 Poor

Susanne

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were really friendly and are trying to accommodate Expedia bookers. It seemed that they had two rooms Especially for that, that were newly renovated, while the place also has ‘by the hour’ rooms. It’s is a motel, so you get what you pay for , but the one thing that really bothered us was the smell. We had those two rooms to choose from, but both smelled really bad like cold smoke. The bed duvet had several burn holes so clearly people used to smoke in there.
Stayed 1 night in Sep 2021