Holiday Inn & Suites Detroit - Troy, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn & Suites Detroit - Troy, an IHG Hotel

Restaurant
Exterior
Restaurant
Meeting facility
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
870 Tower Drive, Troy, MI, 48098
  • Troy Historic Village
    4 min drive
  • Somerset Collection
    6 min drive
  • Oakland University
    9 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    43 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn & Suites Detroit - Troy, an IHG Hotel

Hotel in Troy with a 24-hour fitness center and a 24-hour front desk
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Holiday Inn & Suites Detroit - Troy, an IHG Hotel offers 146 air-conditioned accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn & Suites Detroit - Troy, an IHG Hotel. During your stay, you'll be within walking distance of Polar Bears Memorial. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and 4 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by foot from Polar Bears Memorial and a 4-minute drive from Troy Historic Village
Holiday Inn & Suites Detroit - Troy, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. The business-friendly Holiday Inn & Suites Detroit - Troy, an IHG Hotel also features a front-desk safe, an ATM, and an elevator. Free self parking is available.

This 3-star Troy hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Toast to Toast - Onsite restaurant.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 14.95 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Toast to Toast

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Business centre
  • Conference space (4000 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Holiday Inn & Suites Detroit - Troy, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 127 out of 229 reviews" "
Rating 8 - Good. 52 out of 229 reviews" "
Rating 6 - Okay. 22 out of 229 reviews" "
Rating 4 - Poor. 6 out of 229 reviews" "
Rating 2 - Terrible. 22 out of 229 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Disappointed
I recently stayed at this hotel, and it was a terrible experience from start to finish. First, the room had a weird, unpleasant smell that lingered the entire time. The bed sheets were stained with crayon-like colors, which made me question the cleanliness of everything. To make matters worse, when we opened the drawers, we found other people's clothes still inside! Clearly, the room hadn't been properly cleaned or checked before we arrived, which is unacceptable. As for the breakfast, it was a complete joke. We got down at 8:30 a.m., and almost everything was gone. We had to wait 20 minutes for more eggs, which tasted strange and were barely edible. For a breakfast that was supposedly "included," it felt like a bait and switch. Overall, this place was a disaster. I wouldn't recommend it to anyone looking for a comfortable, clean stay. Definitely not worth the money!
Stayed 1 night in Sep 2024

6/10 Okay

Deanna, SUN PRAIRIE

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room wasn't clean when I arrived. Pizza boxes on top of the closet and dirt on the carpet. I requested them to clean it the next morning and returned that evening to find neither items had been taken care of.
Stayed 2 nights in Sep 2024

6/10 Okay

ABELE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
we were promised early check-in the day before arrival, and upon arrival were denied our room till 3 00 pm
Stayed 1 night in Sep 2024

10/10 Excellent

Dré

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay
Stayed 1 night in Sep 2024

2/10 Terrible

Jacqueline

Stayed 1 night in Sep 2024

2/10 Terrible

Judy

Disliked: Cleanliness, staff & service
Room was not cleaned. Floors not vacuumed, shower was dirty, windows had so much dust and dirt we wrote “ clean me” on them. Furniture was dirty from not being dusted in a very long time. No top sheet on bed which makes me think it was not clean either. Will never stay there again. We would have complained but it was after midnight when we returned to the room and just wanted to sleep .
Stayed 1 night in Sep 2024

2/10 Terrible

Kalyan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible check-in experience. We arrived on time and the room wasn’t ready. Then we had to deal with a rude front desk staff who wouldn’t tell us how long it would take to get a room. A manager finally gave us a replacement room. It was big but didn’t have the two beds I originally needed. Had to sleep on an uncomfortable roll-away bed. Loud music from wedding until 11 pm. And no room service. I have stayed with motels with better service than this.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As my Third stay at this property, It is amazing to know they are consistent. The check in staff on Saturday was amazing. The male front desk staff member was a bit rushed and rude Sunday morning but it’s fine. Overall as a third timer. I was pleased.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Smelled like smoke!
Stayed 1 night in Sep 2024

6/10 Okay

Christine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Holiday Inn with no quality service at all!
other than the lady at Breakfast who was very tentative to us, there was no service to talk about. We checked in at 5pm and had to ask for missing towels . They actually told us housekeeping staff has all gone home so they have no towels to give us ! so 4 of us had to share 2 towels. The next day after we came back to the room in the evening, only to found out the room was never made , nor did our towels got changed. when i asked them for clean towels, they told me no towels! Again! all the housekeeping staff had left! they managed to scout us a couple of clean towers. i asked if we could have a late check out so we can use the pool after they had a chance to clean it. they said nope! is the policy, unless we are a silver member!! this is what holiday Inn service is all abt!!! this is the first holiday Inn w such disappointing service!! if it wasn't the breakfast lady, i wouldn't even give them 1 star! she was the only good thing that happened!
Stayed 2 nights in Aug 2024

6/10 Okay

Talha

Stayed 1 night in Aug 2024

10/10 Excellent

Pearl, DENTON

Stayed 1 night in Aug 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is new, so it was clean and modern. I would recommend if you need to be nearby. We did happen to be there when there were a lot of children and teens running around.
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Our room was huge and well appointed. Everything was very clean. The built-in bench with storage was so cool, like a mud room. Staff were all friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Allegra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Douglas

Liked: Cleanliness
Disliked: Staff & service
The person working the front desk was away for 15m while I waited to be checked it. She did not apologize for the delay and did not seem to care that I was frustrated.
Stayed 1 night in Aug 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gurmej

Liked: Cleanliness, staff & service, property conditions & facilities
There is no breakfast included
Stayed 1 night in Jul 2024

8/10 Good

Deborah

It would have been once to inform arriving customers that the breakfast hours include a $30 charge for two.
Stayed 1 night in Aug 2024

8/10 Good

Lynette

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Sheri-Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Hotel was very easy to find, very modern and clean. The only “issue” was that the Keurig in our room didn’t work, but with coffee being readily available for free in the lobby, this wasn’t a huge deal at all.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Melisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Gail Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little old in areas some minor repairs needed. Breakfasts was sub par, no hot chocolate or orange juice.
Stayed 3 nights in Jul 2024