Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

Indoor pool
Exterior
Standard Room, 2 Single Beds, Accessible (Communications)
Interior
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
39675 W 12 Mile Road, Novi, MI, 48377
  • Henry Ford Medical Center - Columbus
    ‪8 min walk‬
  • Twelve Oaks Mall
    ‪4 min drive‬
  • West Oaks
    ‪4 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪31 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Single Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds

  • 30 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Queen Beds, Accessible (Communication, Mobil, Transfer Shower)

  • 30 sq m
  • Sleeps 7
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

Hotel in Novi with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and a 24-hour front desk.
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG offers 92 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Novi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Detroit-Novi by IHG. During your stay, you're just a quick walk from Henry Ford Medical Center - Columbus. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • 8 minutes by foot from Henry Ford Medical Center - Columbus and a 4-minute drive from Twelve Oaks Mall
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Detroit-Novi by IHG. Self parking is free.

This Novi hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 106
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 90
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Detroit-Novi
Holiday Inn Express Hotel Detroit-Novi
Holiday Inn Express Hotel And Suites Detroit-Novi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express troitNovi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Novi
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Hotel
"Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel"

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 472 out of 983 reviews
Rating 8 - Good. 303 out of 983 reviews
Rating 6 - Okay. 97 out of 983 reviews
Rating 4 - Poor. 60 out of 983 reviews
Rating 2 - Terrible. 51 out of 983 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get points. Didn’t know that until check out.
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Stayed 1 night in Nov 2024

10/10 Excellent

Deb

Business traveller
Looks a tad tired in some aspects. Blinds were ripped, but pretty clean and felt safe. Overall good value.
Stayed 1 night in Nov 2024

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great price, included hot breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Ants on the table during breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

melvyn

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hui, Rego Park

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for business traveler.
Stayed 1 night in Nov 2024

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything, but not in the middle of it all so it was quiet.
Stayed 1 night in Nov 2024

8/10 Good

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

pamela

Stayed 3 nights in Aug 2024

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean with the most comfortable bed and pillows. The staff was very friendly and the breakfast in the morning was delicious.
Stayed 1 night in Nov 2024

2/10 Terrible

Andrew

Business traveller
Stayed 1 night in Oct 2024

8/10 Good

waukesha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Prabhakar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was efficient and the staff were courteous!
Stayed 1 night in Oct 2024

10/10 Excellent

Trevon

Travelled with family
Liked: Amenities
L
Stayed 1 night in Oct 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 2 nights in Oct 2024

10/10 Excellent

MIKITO

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Breakfast is good.
Stayed 1 night in Sep 2024

6/10 Okay

Enid

Disliked: Cleanliness, staff & service
Housekeeping did not clean room nor replace towels. When we mentioned it and asked for clean towels and more toilet paper (because we ran out without service) staff was rude.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shawna

Stayed 2 nights in Sep 2024

10/10 Excellent

Arsenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Yoshinori

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel experienced entire building power outages. We did not stay this hotel. They promised the refund of charges. It has been more than two week and I did not see the refund
Stayed 1 night in Aug 2024