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Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel

Exterior
Indoor pool, seasonal outdoor pool
In-room safe, desk, blackout curtains, soundproofing
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
3990 Baldwin Rd, Auburn Hills, MI, 48326
  • Great Lakes Crossing Outlets
    3 min walk
  • SEA LIFE Michigan Aquarium
    11 min walk
  • LEGOLAND® Discovery Center
    12 min walk
  • Flint, MI (FNT-Bishop Intl.)
    35 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 King Bed (High Floor)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, Accessible (Mobility)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible (Communications Accessible)

In-room safe, desk, blackout curtains, soundproofing

Suite, Multiple Beds, Accessible (Communications Accessible)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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for 1 night
includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel

Hotel with free breakfast, a short walk to Great Lakes Crossing Outlets
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a business center.
Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel offers 93 air-conditioned accommodations with DVD players and laptop-compatible safes. Flat-screen televisions come with premium cable channels and pay movies. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel. During your stay, you're just a quick walk from Great Lakes Crossing Outlets. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Just a 3-minute walk from Great Lakes Crossing Outlets and 11 minutes by foot from SEA LIFE Michigan Aquarium
Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 904 square feet (84 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel. Free self parking is available.

This Auburn Hills hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available weekdays 6:00 AM–9:00 AM

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (904 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 2.5 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 15.0 per stay
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Auburn Hills
Holiday Inn Express Hotel Auburn Hills
Holiday Inn Express Hotel Suites Auburn Hills
Inn Express Auburn Hills
Holiday Inn Express Hotel Suites Auburn Hills
Holiday Inn Express Hotel Suites Auburn Hills an IHG Hotel
"Holiday Inn Express Hotel Suites Auburn Hills an IHG Hotel"

Holiday Inn Express Hotel & Suites Auburn Hills, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1001 reviews" "
Rating 8 - Good. 224 out of 1001 reviews" "
Rating 6 - Okay. 86 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Ahh it was okay
My daughter and I chose this hotel to be close to mall, as we were back to school shopping. We have stayed here previously and everything was great. Things not so well this time and not all due to the hotel staff. The bathroom had hair all over the tub and toilet, only issue with the room. Now our neighbors next to us, different story. One of them had children, I have four of my own and I get it traveling with kids can be hectic and kids are wound up. These little were screaming and running around banging on the walls hard enough for the headboard on our side of the room to move, this lasted until 1am-ish. Now the other room. My daughter and I go to get breakfast in the morning and wishing an inch almost stepped on a trash bag with Mountain Dew bottles and vomit!! Seriously why put it in front of the other door! It smelled so bad we were both gagging!! I don’t get people!!
Stayed 1 night in Aug 2024

10/10 Excellent

Louisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was enjoyable. Would stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Anwar, Lakeshore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patty was a great host. Thanks so much
Stayed 1 night in Aug 2024

6/10 Okay

Danielle

Travelled with family
Liked: Cleanliness, staff & service
We stayed at this hotel two nights and never had a room refresh (specifically fresh towels) even with our call light on. The pool was a bit dingy and cold. Otherwise fine, front desk staff was extremely friendly.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect timing!
It was a quick trip. There was no power when we arrived and it came back on just when we were checking in!!
Stayed 1 night in Aug 2024

6/10 Okay

Roy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Paper thin walls. Not worth the price.
The walls are paper thin and you will hear everything going on. The pool was cold despite saying it is heated on their website. The doors still have the old slide in style keys. They did have bidets in the bathroom so that's a plus. The TV channel selection was very poor.
Stayed 1 night in Aug 2024

4/10 Poor

Jeffrey

Travelled with family and small children
Disliked: Cleanliness, staff & service
We were here for 7 days. The first four days, despite multiple requests, our room was not cleaned and we were not given fresh linens. After each complaint we were told by the front desk that “I’ll let the general manager know”. Finally, on day 5, I asked the cleaning staff directly to clean the room and waited while they did it. No one ever apologized for not providing the service. Instead, one of the front desk personnel told me that she wasn’t even supposed to be here today and that there was nothing she could do To add insult to injury, the power we not out twice during our stay for several hours after 9pm which made it hard to manage our children ages 2, 7 and 11. The hotel offered no apology for the inconvenience nor did they attempt to give a discount for the experience. Instead when I asked to stay one more day (didn’t want to move my kids, I asked if we could keep our same room (we had booked another night on expedia for the same room). I was told we had to move since that room was already booked and that the fee would be $50 more for the same room. At that point I was at the end of my patience and told the front desk man all of the inconvenience we endured after being here a week (for which we paid in advance) I would like you to keep me in my room and honor the expedia. He told me that non of my issues were his fault and that could not make the change. After much complaining, he finally kept us in the room. I’m seeking a partial refund
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Vanessa

Travelled with family
Disliked: Staff & service
Checkin was awful.
The lady who checked us in was extremely rude and got pretty aggressive with her tone when I asked her why the charge was more then what I paid on the website, she responded rudely with bulging eyes that she had already explained there was a hold of $50, however I didn’t hear her the first time she explained it. Her tone and response made us feel very uncomfortable and unwelcomed. My husband also had to go back to her to ask for an extra pillow and sheets as we were staying in a room as a family of four and they didn’t provide us any linens or pillows for the pullout couch and she made a loud huff and sigh like we were extremely inconveniencing her for something we ultimately paid for. If you don’t like your job then quit and find a new one. As for the room, it was old and smelled like stinky feet. There was mould by the windows and the floor of the bathroom looked dirty.
Stayed 1 night in Aug 2024

6/10 Okay

Dawn

Travelled with family and small children
Disliked: Property conditions & facilities
We had a room on the third floor and the elevator did work to go down ! So having a baby with us was not the easiest! Room wasn’t cleaned hair on the floor. Towels had makeup on them . Housekeeping forgot to visit our room the first day .
Stayed 3 nights in Aug 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and a great place to stay if you are going to a concert in Pine Knob.
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here after a concert at Pine Knob. Friendly staff and convenient location.
Stayed 1 night in Aug 2024

6/10 Okay

Sally

Travelled with family
Convenient location, but not worth it.
Very convenient to Great Lakes Crossing, they basically share the same parking lot, but that is where the positives end. Our room on the ground floor had mild and peeling paint on the ceiling, the smell of the cleaning products they use was VERY overpowering, room was tiny, and there’s no hot tub. Breakfast buffet was out of everything, and the quality was mediocre at best. Definitely not worth the $200/night price tag for convenience.
Stayed 1 night in Aug 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice place to stay..room felt a little humid and had a wet dog smell which we eventually became nose blind too. Slept really well..was clean and bed was comfy. Would stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

sonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very conveniently located for school shopping. Front desk staff was very friendly and helpful. Chose the hotel partly for the pool and was disappointed that it was pretty cold. Also the Expedia description suggested that an outdoor pool was available “seasonally “. The hotel has never had an outdoor pool so this information is misleading
Stayed 1 night in Aug 2024

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only issue was the pool for us. It had a scummy film on the on it not sure if it needed good shock or a good clean.
Stayed 1 night in Aug 2024

10/10 Excellent

SHAUN

Liked: Amenities
Great location and breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, amenities
Nice location to pine knob
Stayed 1 night in Aug 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert, Allen Park

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything that we needed. Convenient for shopping and the highway was right there. It was very clean which is the most important to me.
Stayed 2 nights in Jul 2024

10/10 Excellent

EDWARD OR JODI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around great!
Everything about this hotel is fantastic! Thank you so much. I'll be back in two weeks for another concert at Pine Knob.
Stayed 1 night in Jul 2024