American Inn and Suites Ferndale

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for American Inn and Suites Ferndale

Coffee service
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Lobby sitting area
Exterior
Breakfast area

Reviews

4.0 out of 10

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
11000 West 8 Mile Road, Ferndale, MI, 48220
  • Detroit Golf Club
    7 min drive
  • Detroit Zoo
    8 min drive
  • Royal Oak Music Theatre
    10 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    31 min drive

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (1 Bedroom)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

American Inn and Suites Ferndale

Hotel with free parking, in the vicinity of Detroit Zoo
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
American Inn and Suites Ferndale offers 255 air-conditioned accommodations with hair dryers and irons/ironing boards. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at American Inn and Suites Ferndale, you'll be close to Detroit Zoo. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a business center, a meeting room, and conference space
  • Onsite recreation includes a gym
  • 4.7 mi (7.6 km) from Detroit Zoo and 10.8 mi (17.3 km) from MotorCity Casino
Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly American Inn and Suites Ferndale. Free self parking is available.

This Ferndale hotel is smoke free.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Porter/bellhop

Business services

  • Business centre
  • Conference space (900 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Braille signage
  • Lift
  • Lift door width (centimetres): 66
  • Handrails in stairwells
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height door lock
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Baymont Wyndham Ferndale/Royal Oak Hotel Ferndale
Baymont Wyndham Ferndale/Royal Oak Hotel
Baymont Wyndham Ferndale/Royal Oak Ferndale
Baymont Wyndham Ferndale/Royal Oak
mont Wyndham FerndaleRoyal Oa
American And Suites Ferndale
Baymont by Wyndham Ferndale/Royal Oak
American Inn and Suites Ferndale Hotel
American Inn and Suites Ferndale Ferndale
American Inn and Suites Ferndale Hotel Ferndale

American Inn and Suites Ferndale Reviews

Reviews

4.0
Rating 10 - Excellent. 27 out of 245 reviews" "
Rating 8 - Good. 10 out of 245 reviews" "
Rating 6 - Okay. 24 out of 245 reviews" "
Rating 4 - Poor. 36 out of 245 reviews" "
Rating 2 - Terrible. 148 out of 245 reviews" "

3.6/10

Cleanliness

4.6/10

Staff & service

3.4/10

Amenities

3.4/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lamia

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Marianna Dos Santos

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I had an awful experience at American Inn and Suites Ferndale and strongly advise against staying here. When I arrived late at night, the parking lot was full of people smoking, flashing lights, and women who appeared to be working there. The environment felt extremely unsafe, and I didn’t feel comfortable even getting out of my car. I immediately contacted Expedia, and their agent tried multiple times to reach the hotel, but no one was at the front desk to answer the calls. I waited in the parking lot for over an hour, trying to resolve the situation, but the hotel staff remained completely unresponsive. This was at 1 a.m., and I was forced to leave and drive to another hotel several hours away, incurring additional costs and stress. Even after repeated attempts by Expedia over several days, the hotel refused to issue a refund or even acknowledge the issue. Their complete lack of customer service and disregard for guest safety is shocking. This place is a red flag, and I would never recommend it to anyone. If you value your safety and peace of mind, stay far away from this hotel.
Stayed 1 night in Sep 2024

4/10 Poor

NaKenya

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location had water spills in the hall and wet towels in the hallway. In the room, the bathroom door was broken and no towels in the bathroom.
Stayed 1 night in Sep 2024

2/10 Terrible

Alejandro

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Crazy people
Stayed 2 nights in Sep 2024

2/10 Terrible

Phil

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, a large group of people were gathered outside in the parking lot. They were loud, abusive, and had a threatening appearance and manner as I approached the property. Check in was smooth, but the option of a $100 refundable deposit, or a $25 ‘convenience’ fee was an odd item. I dropped off my belongings and upon returning later, found the large group still in the lot, still yelling at each other and being foul and threatening towards mostly each other, but enough looks towards my direction had me hurry to the room. Once I was in the room, noticing a stale odor of sweat in the room, and the mattress was completely concave and very uncomfortable…in the middle of the night, at about 4 am, the towel rack inside the bathroom- inexplicably- fell off the wall, waking me…I showered and left at 430am and the same group was STILL outside, now closer to the building because of rain, and I was happy to just leave the property unmolested….
Stayed 1 night in Sep 2024

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Bad area
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2024

2/10 Terrible

Michael

Stayed 3 nights in Sep 2024

2/10 Terrible

Renee

Disliked: Cleanliness, staff & service, property conditions & facilities
How is it you support booking this property? I used to trust that a travel site had some perspective on the businesses they support. That’s clearly not the case. I’ve never felt so unsafe. Thanks Expedia. I will never use you again. You should be ashamed. I left by the way. When the elevator door opened on our floor it was cloudy and reeked of pot. I turned right around. Never saw the room. Non-smoking hotel? I had to pay $100 incidental fee. They said they couldn’t reimburse me until Monday. What? Ridiculous. I never entered the room.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Clayton

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches…
Stayed 1 night in Sep 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty All Around Hotel was listed as non smoking It was not Room was filthy No towels No toilet paper And room horrible Plus a hundred 💯 Dollar requirement to get key Despicable lack of management
Stayed 2 nights in Sep 2024

2/10 Terrible

Ahmad

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Unsafe places to be
Stayed 2 nights in Sep 2024

2/10 Terrible

Krikor

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

Keyana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 2 nights in Aug 2024

2/10 Terrible

Deshannon

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel isn’t in a safe neighborhood it’s not in Ferndale this hotel is literally on the ghetto dangerous side of the west in Detroit don’t go my room wasn’t ready I was scared to even walk inside. The only reason I booked was because I thought I was getting a deal not worth it stay away.
Stayed 1 night in Sep 2024

8/10 Good

Pennie

Travelled with family
Liked: Cleanliness, staff & service
I didn't like paying for parking.
Stayed 1 night in Sep 2024

6/10 Okay

Clayton

Stayed 1 night in Sep 2024

2/10 Terrible

Brissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I’ve ever seen. There was blood on the sheets, food rubbed into the headboard, yellow and brown stains on the sheets, a bar of used soap with water on the tub from the last guest. The front desk was on a call from the moment we got there to the moment we left. Kept going back a forth from his call to talking to us. The ac in the room didn’t work and was extremely loud.
Stayed 1 night in Sep 2024

2/10 Terrible

Dale

Disliked: Property conditions & facilities
When I pulled in the light were flickering on and off. I drove thur the parking lot and there were so scary looking people hang out. When I looked at the room windows 1 had the screen 1/2 way pushed out and a few down had the screen cut 1/2 thru. Another room I could see in and one of the lights on the night stand was tipped over. I left and will never return.
Stayed 1 night in Sep 2024

4/10 Poor

Dylan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lady behind the desk was the only positive part of our experience.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Not the Raddison, but not the Rat-Ass Inn.
You get what you pay for, it's a little hood but not too hood if you know what I'm sayin'. Sometimes it smells like cigs and weed, sometimes it smells like some dank ass Indian food. The people at the desk are very nice and I've never seen any bugs. My go-to hotel in the greater Detroit area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Terron

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst experience I ever had. They had burn holes in their sheets and blankets. They had stains on the sheets. And when I asked for more sheets they just gave me more stained sheets. The vending machine has expired candy. The staff is negligent and lack any courtesy or understandable communication. They did not provide another room or refund.
Stayed 1 night in Sep 2024