Western Cape Historic Hotels

"My stay at the Taj Cape Town overall was great from the moment that you walk in the customer service at the front desk was awesome. Shoutout out to Zim. She was amazing from beginning to start appreciate the complementary bottle of wine sent to my room majority of all the people there were very friendly, very kind and very supportive. They were some miscommunications with some of people there in some parts where they don’t communicate to each other and things sometimes got a little bit out of hand, but overall customer service there was very good comfortable bed rooms were cleaned. The food was great right in the city center, no parking. Transportation for concierge service is a little expensive. But one or two days they try to accommodate me so I do appreciate that, but they made it feel special certain days for my birthday and they were very attentive to all the tours and events and dining that I had to do, they really made me feel great. Shout out to Taariq the best concierge that you can ever think of. He was amazing followed by Kevin and Dani awesome job. Not forget Primrose and so much more. There was so many names that made my trip feel so special from the dining area all the way to the top thank you guys for everything. I will never forget the experience everything that I told that they could do better on they worked on the rooms were a little outdated, but they were on it right away. We make sure it’s getting fixed so maintenance. Did an awesome job"

"Room service was super helpful. Their action was really quick and great. Room was bigger than what we thought, with this location in middle of central Cape Town, room space was outstanding. Breakfast was better than other Holiday Inn Express we stayed and we loved it. Just one thing was parking, only small space leading to the parking enterance from the street, but instead the valet parking staff was super great."