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Onsen Hotel & Spa

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Onsen Hotel & Spa

Outdoor pool
Room, 1 King Bed
Room, 1 Queen Bed, Patio
Room, 1 Queen Bed, Patio | Terrace/patio
Junior Suite (Queen) | Living area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Pool
  • Hot tub
  • Breakfast included
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly

Explore the area

Map
12921 Tamar Dr, Desert Hot Springs, CA, 92240
  • Cabot's Pueblo Museum
    10 min walk
  • Desert Hot Springs Town Center
    2 min drive
  • Miracle Springs Spa
    4 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    18 min drive

Room options

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Patio

Room, 1 Queen Bed, Patio

Room, 1 Queen Bed, Patio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Queen)

Junior Suite (Queen)

Junior Suite (Queen)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Onsen Hotel & Spa

Adults-only hotel with a full-service spa and free breakfast
This smoke-free hotel features a full-service spa, an outdoor pool, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub.
Onsen Hotel & Spa offers 21 accommodations with complimentary bottled water and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Desert Hot Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a spa tub. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at Onsen Hotel & Spa. During your stay, you're just a quick walk from Cabot's Pueblo Museum. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to massages at the spa
  • Services include luggage storage
  • Onsite recreation includes a 24-hour gym
  • 11 mi (17.6 km) from San Jacinto Mountains and 11.5 mi (18.4 km) from Palm Springs Convention Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Onsen Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a spa tub. Public spaces have free WiFi. Free breakfast is available daily. Self parking is free.

This Mediterranean Desert Hot Springs hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:00 AM

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • A hot tub

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • Hot springs/mineral springs
  • Massages
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in room
  • Braille signage
  • Handrails in hallways
  • Handrails in stairwells
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Step-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Free bottled water

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 49 per accommodation, per night, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 49 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Onsen Hotel & Spa Hotel
Onsen Hotel & Spa Desert Hot Springs
Onsen Hotel & Spa Hotel Desert Hot Springs

Onsen Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 102 out of 132 reviews" "
Rating 8 - Good. 18 out of 132 reviews" "
Rating 6 - Okay. 7 out of 132 reviews" "
Rating 4 - Poor. 2 out of 132 reviews" "
Rating 2 - Terrible. 3 out of 132 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
The thing that stands out the most is the staff, Tracy and Bailey. They were wonderfully kind, courteous, and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, property conditions & facilities, room comfort
2 days
2 night stay to visit Joshua Tree NP. The staff was excellent! The room was large and comfortable. The pool was awesome. Nothing negative.
Stayed 2 nights in Aug 2024

10/10 Excellent

KRISTINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming small hotel
Charming small hotel. Great customer service, good homemade breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing & pet friendly
This hotel is a nice solitude getaway. Quiet, on the outskirts of the city. The staff is very welcoming & pet lovers too. We stay here because we travel with our pup. They always make us feel welcome. Their breakfast is delicious and a great variety of food.
Stayed 1 night in Jul 2024

6/10 Okay

Eric

Stayed 1 night in Jul 2024

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Noam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great amazing hotel
Very very welcoming and amazing staff, the trip got so much better because of the amazing staff
Stayed 2 nights in Jun 2024

4/10 Poor

Katherine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It pains me to leave this review because I wanted to like this place. The hotel itself is nice, Kendra at the check-in is lovely, rooms are large and clean, the pool and the jacuzzi are great with real spring water, but this review is due to the way the hotel handled my issue. Lack there of, to be exact. I came here for a night to rest and relax but it was impossible. You can hear everything, stomping, talking - everything, the walls are super thin. If you’re a light sleeper like me, that is a huge dealbreaker. I couldn’t sleep because of the loud stomping of the people above me back and forth from 10pm until 2am. Even after I expressed my concern to the overnight hotel staff, they said they couldn’t move me and didn’t offer a solution besides opening the pool (which I’m not sure what I would do there at 1:30am), even though the hotel didn’t seem sold out. I had to endure that loud stomping until 2am and then again at 8am the next day, and wasn’t able to get any rest that I came for. The hotel management didn’t acknowledge my complaint at all and made it seem like it was not a big deal. It’s a big deal for someone who paid $200 to get no rest. An upsetting experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was first rate!
Stayed 2 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's like you own the place, private spotless clean, limited services (no restaurant, bar or karaoke) but all you need for a nice healthy, relaxing retreat. Nice spring water pool and hot tub area. I enjoyed it with my Beagle Rita who got pool service water bowl and lots of Love from the front desk lady and the Motel Manager.
Stayed 1 night in Jun 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, inspires tranquility and relaxation
Stayed 1 night in Jun 2024

10/10 Excellent

rhea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a nice lay out and tastefully decorated. Staff was exceptionally accommodating. Breakfast was well thought out with a combination of breads, eggs, yogurt and fresh fruits - plus coffee and juice. Mineral spring heated pool and jacuzzi was just what I needed at the end of the day.
Stayed 1 night in May 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Galyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like our stay in Onsen hotel. Very nice and relaxing.
Stayed 1 night in May 2024

6/10 Okay

Rosario

Stayed 1 night in May 2024

10/10 Excellent

Tonnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate. Rooms large and very nicely decorated. Very good complimentary breakfast. The staff—Kendra, Geneva and Tracy—went out of their way to make my stay comfortable. Pool and spa delightful and clean, with special chairs to lower handicapped people into the water and take them out that I’ve never seen in any hotel before. A real plus for disabled me. Wish hotel staff was better prepared for high winds common in area. Pool umbrellas were not properly moored. Desert Hot Springs an ugly city with nothing to do and no good restaurants. But hotel’s mineral pools well worth the stay. I’ll be back.
Stayed 2 nights in May 2024

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a diamond in the rough. It is clean, peaceful and Janisa was a superb hostess. I found serenity laying poolside.
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place , great friendly attentive staff who genuinely care about your stay and spa experience. On our previous trip we booked a couples massage with Don who was professional and gave healing massage therapy! The beds are comfortable and you truly have a hot springs spa experience!!! I highly recommend from the outdoor explorers in Joshua Tree to the shoppers in Palm Springs , this is the place to come relax, rejuvenate and enjoy! Ps. Fabulous breakfast offerings in the morning to fuel your next adventure!!! Love The Onsen and their great Staff!!!
Stayed 1 night in May 2024

10/10 Excellent

REGINA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean and cozy! Friendly and accommodating staff!
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly !
Stayed 2 nights in Mar 2024

8/10 Good

Richard L

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and wonderful natural spring pool.
Stayed 7 nights in Mar 2024

10/10 Excellent

Anna

Stayed 1 night in Mar 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was updated and the staff was excellent. Breakfast in the morning was a plus. The pool and hot tub were impeccably clean and cared for. We loved that they were mineral pools so we didn’t smell of chlorine. We were a bit disappointed with the lack of parking in front of the hotel. We ended up parking in the back and on occasion the security door was locked so we had to walk around the block to get in. It would be helpful if there was keycard access to that door. Since we traveled in a group it was fine but if I were alone I’d feel somewhat unsafe parking in the back lot. It was well lit, however.
Stayed 4 nights in Mar 2024