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TownePlace Suites by Marriott Des Moines West/Jordan Creek

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Des Moines West/Jordan Creek

Property amenity
Indoor pool
Suite, 1 Bedroom | Living area
Reception
Fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Gym
  • Parking included

Explore the area

Map
125 South 68th Street, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪1 min walk‬
  • West Glen Town Center
    ‪3 min drive‬
  • Mercy Medical Center West Lakes
    ‪5 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

32-inch Smart TV with digital channels, TV, Netflix

Suite, 2 Bedrooms

  • 59 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

In-room safe, individually decorated, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, individually decorated, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

In-room safe, individually decorated, iron/ironing board, free WiFi

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds

In-room safe, individually decorated, iron/ironing board, free WiFi

Studio, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 59 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 2 Bedrooms

  • 59 sq m
  • Sleeps 6
  • 2 Double Beds

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  • Parking included
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The price is €170
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About this property

TownePlace Suites by Marriott Des Moines West/Jordan Creek

Hotel with free breakfast, steps from Jordan Creek Town Center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott Des Moines West/Jordan Creek offers 99 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This West Des Moines hotel provides complimentary wired and wireless Internet access. 32-inch Smart televisions come with premium digital channels, pay movies, and Netflix. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at TownePlace Suites by Marriott Des Moines West/Jordan Creek. During your stay, you're just a quick walk from Jordan Creek Town Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Steps from Jordan Creek Town Center and 14 minutes by car from Drake University
  • Pets welcome for a fee (restrictions apply)
TownePlace Suites by Marriott Des Moines West/Jordan Creek offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 3606 square feet (31 square meters) and includes conference space. TownePlace Suites by Marriott Des Moines West/Jordan Creek also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available.

This 3-star West Des Moines hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping centre

Family friendly

  • Corner/local shop
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • Conference space (3606 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Fireplace in reception
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch smart TV
  • Digital channels
  • Netflix
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Energy-saving switches
  • Individually decorated
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 13 2025 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Moines West/Jordan Creek Hotel
TownePlace Suites Marriott West/Jordan Creek Hotel
TownePlace Suites Marriott Moines West/Jordan Creek
TownePlace Suites by Marriott Des Moines West/Jordan Creek Hotel
TownePlace Suites Marriott Moines West/Jordan Creek
Hotel TownePlace Suites by Marriott Des Moines West/Jordan Creek
TownePlace Suites Marriott Moines West/Jordan Creek Hotel

TownePlace Suites by Marriott Des Moines West/Jordan Creek Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 487 out of 776 reviews
Rating 8 - Good. 178 out of 776 reviews
Rating 6 - Okay. 57 out of 776 reviews
Rating 4 - Poor. 28 out of 776 reviews
Rating 2 - Terrible. 26 out of 776 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Travelled with family
The receptionist was so friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 1 night in Nov 2024

2/10 Terrible

Kiley

Travelled with group
Disliked: Staff & service
The room was clean, but the pool wasn’t and staff was borderline rude and not willing to be helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, the only thing was when we open the sofa bed there was some dirt and the roll away mattress seemed yellowed in color.
Stayed 2 nights in Sep 2024

10/10 Excellent

Renato

Stayed 2 nights in Sep 2024

10/10 Excellent

Stacy

Really nice
Stayed 1 night in Sep 2024

4/10 Poor

Chad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like mildew/mold. We bought air freshener but couldn’t get rid of the smell.
Stayed 3 nights in Aug 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintenance needs to do a better job with things at property
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and kitchen amenities. Pool was nice for relaxing sore muscles. Breakfast was a plus but bad coffee had me making my own with a French press or going to Caribou. Pillows were so uncomfortable that we could not get good sleep and I had to make a trip back home to get our pillow cubes.
Stayed 5 nights in Aug 2024

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quite nice. We were unable to stay in the room we had reserved because they no longer had any of those available. The front desk lady told me it was due to Expedia selling more rooms than what was available. I’m not sure if that was the case as the check in right before us got our room, we knew the people, and they had not reserved that room but instead had reserved something else.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious and clean.
Stayed 2 nights in Aug 2024

8/10 Good

Opal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall good experience with staff and cleanliness. Stayed in a 2-bedroom Accessible Suite. There was only one bathroom which could use some attention due to normal wear and tear. The televisions are very small. The kitchen was very well equipped. Was surprised by the full range complete with oven. The family loved the location and accessibilty to so many nearby attractions.
Stayed 2 nights in Jul 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica, Storm Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and nice tooms
Stayed 1 night in Jul 2024

6/10 Okay

xavier

Travelled with family
Liked: Amenities
Nice area close to everything and safe, but the place was over used. There was water damage to the walls on both sides of the shower. There were stains in the sofa and stain on the fresh sheets. They provide shampoo, conditioner and body wash in the bathroom and the body wash was empty. The girl working the desk couldn’t find anything other than shampoo, so had to go off property to find. Also the water pressure in the morning went down to a trickle. We told the desk and they already knew. “Happens all the time”. Not worth the cost, but at least it was semi clean.
Stayed 1 night in Jul 2024

8/10 Good

Michelle

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Pleasant stay with comfortable bed and sofa bed. Layout was a bit awkward with sofa bed directly facing the bed. Friendly staff and hotel near plenty of shopping and eateries.
Stayed 1 night in Jul 2024

4/10 Poor

Vickie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Travelled with family and small children
Ok
Stayed 1 night in Jul 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this motel many times. The rooms are very clean and spacious. It is located in the middle of wonderful shopping choices and restaurants. It’s in a very quiet and safe area.
Stayed 1 night in Jul 2024

10/10 Excellent

Hasan

Stayed 1 night in Jun 2024

8/10 Good

Lenae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at TownePlace a few times a year and it never disappoints. Great friendly staff. Awesome sitting areas in the lobby which was perfect for our football and basketball teams. The outside fireplaces are nice and open so they sit quite a few too. Breakfast is always great and plenty available. It’s next to the mall and lots of food options plus gaming areas as well. Highly recommended.
Stayed 1 night in Jun 2024

10/10 Excellent

Janette

Stayed 3 nights in May 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every time we are coming through this area. It’s a great place to stay.
Stayed 1 night in Jun 2024

2/10 Terrible

Jeff

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Spent 250 dollars for a room and showed up at 6:30 wanted to freshen up for dinner reservations and room was not ready. The final answer from the staff was “I cant tell you when it will be ready”. Then when we arrived hours later we talked to the manager about it and the initial desk help was there and he lied to manager saying we were abusive towards him. Manager sent him home. This is a very short version of the night.
Stayed 1 night in Jun 2024