Surety Hotel

4.0 star property

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Photo gallery for Surety Hotel

Minibar, in-room safe, individually decorated, individually furnished
Billiards
Minibar, in-room safe, individually decorated, individually furnished
Reception
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

Map
206 6th Ave., Des Moines, IA, 50309
  • Des Moines Civic Center
    ‪7 min walk‬
  • 801 Grand
    ‪7 min walk‬
  • Science Center of Iowa
    ‪8 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

Basic Room

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

City Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Surety Hotel

Hotel with 2 restaurants, a quick walk to Des Moines Civic Center
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space.
Surety Hotel offers 137 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 55-inch LED televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the comfortable beds at Surety Hotel. During your stay, you're just a quick walk from Polk County Courthouse. Features include free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Within a 15-minute walk of Des Moines Civic Center and Iowa Events Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include 4 meeting rooms and coworking spaces.

WiFi is free in public spaces. Event space at this hotel measures 2969 square feet (276 square meters) and includes conference space. Surety Hotel also features a 24-hour fitness center, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This 4-star Des Moines hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Mulberry Street Tavern - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Outdoor Courtyard - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Surety Coffee Shop - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Off-site parking within 98 ft (USD 25 per night)
  • Street parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-20 per person
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Mulberry Street Tavern
  • Outdoor Courtyard
  • Surety Coffee Shop

Things to do

  • 24-hour fitness centre
  • Billiards/pool table

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Conference space (2969 square feet)
  • Coworking spaces
  • Meeting rooms - 4

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • TV channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Electrical adapters/chargers
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between noon and 2:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The property charges 2.68 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Self parking fee: USD 25 per night (in/out privileges)
  • Nearby parking fee: USD 25 per night (98 ft away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between noon and 2:00 PM
  • Credit card charges are subject to a surcharge of 2.68 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Surety Hotel Hotel
Surety Hotel Des Moines
Surety Hotel Hotel Des Moines

Surety Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 736 out of 937 reviews
Rating 8 - Good. 120 out of 937 reviews
Rating 6 - Okay. 42 out of 937 reviews
Rating 4 - Poor. 20 out of 937 reviews
Rating 2 - Terrible. 19 out of 937 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn, Iowa City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has been our favorite since our daughter moved to Des Moines. She lives in the Fleming Building, which is next to the Surety. The location is great, and we really like the underground parking. We will definitely be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley, Miami

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Very clean and stylish, the room was perfect, the restaurant had excellent food and cocktails, and the staff were all super helpful and friendly. Will absolutely stay again next time I’m in town.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Stayed 1 night in Oct 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced and poor parking
Stayed 1 night in Jul 2024

10/10 Excellent

April, Chesapeake

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful upscale hotel with a restaurant in the hotel. Food is trendy and expensive. Decor in the room is lovely with wood floors, a refrigerator underneath a built in shelf with a wet bar. King size bed is super comfy and black out curtains
Stayed 4 nights in Nov 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing staff, markets just around the corner. The beds are well used, meaning ours you could tell everyone sleeps on the right side. Flattened and not as comfy as it could be. Be aware- close to train tracks. Each morning 6-7a, 1-3 trains would blare their horns, also near state house, bells toll at all hours.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ismael

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t reserve
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Cool older renovated building. Bathroom and shower are great. Enjoyed our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places to stay in Des Moines
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Really cool bar
Stayed 1 night in Nov 2024

10/10 Excellent

Tiffany

Stayed 1 night in Nov 2024

8/10 Good

Christina

Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, has delicious food and the aesthetic is beautiful
Stayed 1 night in Nov 2024

10/10 Excellent

Yumiko, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk clerk was great! He was super helpful. Cool hotel. Eco friendly.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Decent stay
Booked a standard room but was assigned an ADA room by hotels.com. I messaged to hotel and was told that I would get a regular room but when I checked in I was still in an ADA room. Had to pay $40 extra to get into a room since they were out of standard rooms. Hotel was nice, rooms were very pretty. Bed was hard. They did have a fan available since we forgot out which was super awesome. We opted for on street parking since it was $25 a nigh in the lot.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal hotel. We really enjoyed it. The only complaint we would have is the rooms could use more lighting. It was rather dark.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the room itself were absolutely gorgeous.
Stayed 1 night in Oct 2024

10/10 Excellent

John, Minneapolis

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I love this property. The restaurant is great. The workout facility is great. I love working in the lobby.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shawnee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay! Incredibly friendly and attentive staff. Top-notch service. Wonderful coffee shop and avocado toast in the lobby and a great place to have a drink at night before you went upstairs to your room. Well, done
Stayed 3 nights in Oct 2024