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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Lobby
Soundproofing, iron/ironing board, free WiFi, bed sheets
Exterior
Lobby
Indoor pool

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
4950 Ne 14th St, Des Moines, IA, 50313
  • Des Moines Area Community College
    ‪6 min drive‬
  • Iowa State Capitol Building
    ‪7 min drive‬
  • Hy Vee Hall
    ‪7 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn & Suites Des Moines - Merle Hay Road

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.8 out of 5, Good, (769)
The price is €61
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Quality Inn & Suites Des Moines - Merle Hay Road

About this property

Quality Inn

Hotel in Des Moines with free breakfast and a 24-hour front desk
Along with an indoor pool, this hotel has a business center and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a vending machine.
Quality Inn offers 52 accommodations with coffee/tea makers and complimentary weekday newspapers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Des Moines hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
During your stay at Quality Inn, you'll be close to Wells Fargo Arena. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and laundry facilities
  • 7 minutes by car from Wells Fargo Arena and 9 minutes from Adventureland
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. An indoor pool, a vending machine, and complimentary newspapers in the lobby are also featured at Quality Inn. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Des Moines hotel.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free newspapers (weekdays)
  • Iron/ironing board
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Maximum 4 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Hotel Moines
Comfort Inn Moines
Comfort Inn Des Moines
Des Moines Comfort Hotel Des Moines
Des Moines Comfort Inn
Comfort Inn Moines Hotel
Quality Inn Des Moines
Quality Des Moines
Quality Inn Hotel
Quality Inn Des Moines
Quality Inn Hotel Des Moines

Quality Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 95 out of 424 reviews
Rating 8 - Good. 139 out of 424 reviews
Rating 6 - Okay. 66 out of 424 reviews
Rating 4 - Poor. 64 out of 424 reviews
Rating 2 - Terrible. 60 out of 424 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Paul

Stayed 1 night in Oct 2024

8/10 Good

Jerome

Stayed 2 nights in Oct 2024

8/10 Good

Thomas Leo, Stillwater

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was difficult to get to and find - Google Maps was of no help! We had an accessible room, which was comfortable and clean - but the carpet could use an update - had some wear holes in it. The fold down seat in the tub and around the grab rails in the tub could use some good cleaning - there was some mold around them. Otherwise seemed clean, the breakfast was adequate, the front desk staff was helpful and friendly.
Stayed 1 night in Nov 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
The nasty, dirty pool was unique
Stayed 2 nights in Nov 2024

10/10 Excellent

Karleen

Stayed 1 night in Oct 2024

2/10 Terrible

Louk

Stayed 1 night in Oct 2024

10/10 Excellent

Jerrid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Nancy, Brooklyn Center

Travelled with family
Breakfast was including from 6-11am. When we got there at 8am. There wasn't any left. We just left and buy us breakfast somewhere else.
Stayed 1 night in Oct 2024

4/10 Poor

Douglas R

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Tito

Stayed 3 nights in Oct 2024

2/10 Terrible

Kaitlin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They lost our reservation even though i showed them i booked it they wouldnt do anything to help fix it
Stayed 1 night in Sep 2024

2/10 Terrible

Ryan

Travelled with family
Disliked: Staff & service, property conditions & facilities
The room itself was not up to usual cleanliness. The shower/bathtub backed up and/or drained slow while also floating back some black debris. This was on the 3rd floor. Lastly the place had an issue running the incorrect card at time of check in. Not asking or assuring us the other card was charged. Manager in the morning was unable to understand or help with the issue. Overall I would never stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Francisco

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Muy buena atencion en el mostrador cuartos limpios nomas el olor un poko incomodo pero muy bueno el hotel sobretodo limpio
Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

rocio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not very satisfied with service
Staff was extremely rude upon arrival. The female staff member answered the phone rudely when we called from the feont desk to check in. We were there at 1:40 and she would t check us in untill 2. The male staff member was cleaning and he came and checked us in. The reatroom by the pool was locked and our son could t use it after a 5 hour drive. We went down for breakfast at 8:30. We were told it was swrved from 6-9. There was nothing left. I yogurt and some apples. No people in sight to ask anything. We were very disappoi ted in our stay. The rooms were ok, the shower was not clean, and there was a roach trap in our room . I guess it's better to have a trap than to have roaches!
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Good
Stayed 3 nights in Jun 2024

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Didn't want to take a shower , too dirty . Didn't want to walk bare foot , too dirty .
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Updated and clean. Nice Staff. However right next to interstate so will hear traffic noise.
Stayed 1 night in Aug 2024

8/10 Good

bradley

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Chelsi

Travelled with family
Disliked: Cleanliness
The main entrance and breakfast area were very clean. The breakfast was good. There was no issue of nuisance noises. The beds were on the firm side, which I prefer. The bedding and towels were clean. The room, itself, was not great. The toilet had fecal matter in the bowl and urine around the lid hinges. The bathroom floors could use some extra cleaning, too. There was also, what appeared, to be urine, or something yellow, on the toilet tank. The space in between the faucet and the backsplash had black buildup and hair. The TV had a nice picture and the fridge kept our food cold. The microwave was not cleaned out. The room could have used a good dusting and walls needed scrubbed down. The shower had good pressure and the water had a good temperature. We didn't utilize the pool. We left early in the morning so we got new towels when we got back at night. The towels that we got from the front desk were small, like an over sized hand towel. If it hadn't been for the fact that I had Lysol wipes, I would have probably found some were else to stay.
Stayed 3 nights in Aug 2024

2/10 Terrible

Rachel

Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024