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Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Exterior
Exterior
Lobby
Property amenity
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included
  • Air conditioning

Explore the area

Map
240 Jordan Creek Pkwy, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪3 min walk‬
  • West Glen Town Center
    ‪4 min drive‬
  • UnityPoint Health - Methodist West Hospital
    ‪5 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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Hyatt Place West Des Moines Jordan Creek

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  • Breakfast included
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  • Parking included
4.6 out of 5, Wonderful, (1001)
The price is €172
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includes taxes & fees
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About this property

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Hotel with free breakfast, a short walk to Jordan Creek Town Center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers 99 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG. During your stay, you're just a quick walk from Jordan Creek Town Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, a meeting room, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from Jordan Creek Town Center and 13 minutes by car from Drake University
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG also features coffee/tea in a common area, laundry facilities, and an elevator. Free self parking is available.

This West Des Moines hotel is smoke free.

Guests are served free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 608 out of 862 reviews
Rating 8 - Good. 187 out of 862 reviews
Rating 6 - Okay. 36 out of 862 reviews
Rating 4 - Poor. 17 out of 862 reviews
Rating 2 - Terrible. 14 out of 862 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

chad

Stayed 1 night in Sep 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean.
Very clean and comfortable. Receptionist was amazing and very friendly. We had to leave early before breakfast for an appointment but we could smell breakfast cooking and it smelled amazing.
Stayed 1 night in Nov 2024

8/10 Good

Gino

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Bathtubs are very slippery.
Stayed 1 night in Nov 2024

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel! Big breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Logan

Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

LuAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stop here.
Stayed 1 night in Oct 2024

10/10 Excellent

Dylan

Stayed 2 nights in Oct 2024

10/10 Excellent

Krista

Stayed 1 night in Oct 2024

4/10 Poor

Adam

Travelled with group
Liked: Cleanliness
Overall the stay was great. The problems we had was our reservation was changed from a two bedroom room to a single bed. A buddy and i came up to hang out and test top golf out. So having one bed wasn’t an option. I called the front desk, they confirmed our room was switched but had no other rooms with 2 beds. So they comped another single bed room for us. Which was great, inconvenient but great none-the-less. Rooms were clean, beds were very comfortable. The breakfast buffet was very lacking. Not many options and some hot food items were cold. Not to mention the pancake machine was out of order. Overall the property is in a great location, walking distance from anything you could want. Just some rather frustrating aspects to the stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a weekend away with the family for some shopping and eating.
Stayed 1 night in Oct 2024

8/10 Good

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient, quiet, lots of shops if one wanted. Was able to walk to dinner in evening. Starbucks across the street. Easy to get back to I-80
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Would stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Shea

Stayed 1 night in Sep 2024

10/10 Excellent

Allison

Travelled with group
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth, CHAPPAQUA

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
At the check in I was initially a bit worried by a slight odor in the lobby, but that concern went away as soon as I saw the room. It was perfectly clean and very comfortable. Parking was also easy, which was a nice bonus. I didn’t have breakfast, so I can’t give my opinion in this regard. I definitely recommend this place based on the room’s cleanliness and comfort."
Stayed 3 nights in Sep 2024

4/10 Poor

Wayne

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Never again!
The room was clean and comfortable but overall the facility was a real disappointment. We will not stay here again nor recommend it to anyone. The common area dining area was well stocked and clean the week days. However, the weekend was awful. No one wiping down tables and chairs/emptying trash etc. Yuk! After dining area was closed for the day no one appeared to man the coffee station. Coffee was old, stale and not drinkable. The exercise equipment had not been wiped down, there were no towels and no fans to keep the area cool and comfortable. Towels provided were pitiful-too small and too few. Shower door would not remain closed-which we reported but was not fixed. Ironing board cover was useless. Why bother? Trash bins outside front door needed to be emptied I could go on but will stop. Just not a good experience overall.
Stayed 3 nights in Sep 2024

8/10 Good

Terri

Stayed 1 night in Sep 2024

10/10 Excellent

Karrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best sleep.
Stayed 1 night in Sep 2024

8/10 Good

Eric

Stayed 1 night in Aug 2024

8/10 Good

Steven

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice rooms, but the breakfast was terrible. The public bathroom was very dirty.
Stayed 1 night in Sep 2024

6/10 Okay

Andrea

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
it took us forever to check in. Even with my confirmation number, they couldn’t find our reservation. Until they finally did. The room was really nice and perfect amount of space for us. But every toilet flush or shower run, it would wake us up. It was really loud.
Stayed 1 night in Sep 2024