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Holiday Inn Express and Suites Urbandale by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites Urbandale by IHG

Lobby
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Desk, blackout curtains, iron/ironing board, rollaway beds
Interior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included

Explore the area

Map
8789 Plum Drive, Urbandale, IA, 50322
  • Living History Farms
    ‪8 min drive‬
  • Drake University
    ‪11 min drive‬
  • Jordan Creek Town Center
    ‪12 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Room amenity

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible Bathtub (Communications)

Room amenity

Standard Room, 2 Single Beds, Accessible Bathtub (Communications)

  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Room amenity

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express and Suites Urbandale by IHG

Hotel with free breakfast, in the vicinity of Living History Farms
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a hot tub. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express and Suites Urbandale by IHG offers 93 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Urbandale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express and Suites Urbandale by IHG. During your stay, you'll be close to Living History Farms. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • 8 minutes by car from Living History Farms and 11 minutes from Drake University
Holiday Inn Express and Suites Urbandale by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express and Suites Urbandale by IHG also features a vending machine, a garden, and complimentary newspapers in the lobby. Free self parking is available.

This Urbandale hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Urbandale
Holiday Inn Express Urbandale
Urbandale Holiday Inn Express
Holiday Inn Express Urbandale Hotel
Holiday Inn Express Suites Urbandale

Holiday Inn Express and Suites Urbandale by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 440 out of 679 reviews
Rating 8 - Good. 170 out of 679 reviews
Rating 6 - Okay. 37 out of 679 reviews
Rating 4 - Poor. 14 out of 679 reviews
Rating 2 - Terrible. 18 out of 679 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Really nice and clean. The beds were good not too hard! I could tell it’s newer and well kept!! Will stay here again!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jean, FIRESTONE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Quiet. Slept well.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

DOUG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Breakfast was wonderful, staff was very friendly, service was excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Noel Vic

Stayed 1 night in Oct 2024

10/10 Excellent

Jim

Stayed 1 night in Nov 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Autumn

Business traveller
Liked: Cleanliness, property conditions & facilities
Great all around.
Was an all around great travel experience. The location is quiet yet very close to many food, drink, and shopping areas. Felt safe as a single woman traveling. Room was very clean and we maintained. Would recommend and stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

sharla

Travelled with family
Liked: Room comfort
Nice and clean
Breakfast was good. Updated and clean room
Stayed 2 nights in Oct 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Front desk was friendly. It was quiet on my floor.
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air didn't work but they fixed it quickly and everything was great
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Newly decor and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Robbin

Stayed 4 nights in Sep 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and staff. Easy check-in. Clean room with plenty of space.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again.
The young man who checked us in was very accommodating as we had to change rooms. He said he was new and was very patient. He’s doing a great job! Great bed, very roomy. We were on the second floor king room. Tv easy to use. Clean. Great water pressure. Did I mention how clean everything was!
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and staff was incredibly helpful and friendly . Breakfast was delicious and always ready early. Would and will stay again next time I’m in Des Moines.
Stayed 3 nights in Aug 2024

6/10 Okay

Corey

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room has odor. Pool was cold. Staff working were great.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fine and very good value
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. The location was convenient to the highway, and room was comfortable. My only complaint is that the hotel was apparently understaffed in thhe food service area. One lady was attempting to keep the breakfast area stocked. There were long waits for basics like milk, and many items were out for long periods of time. Otherwise, our stay was perfect.
Stayed 1 night in Aug 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chilling in Urbandale!
Great hotel & staff were very friendly! Great location next to many food places within walking distance!
Stayed 1 night in Aug 2024