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Extended Stay America Select Suites - Des Moines - Urbandale

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Select Suites - Des Moines - Urbandale

Studio, 2 Double Beds, Non Smoking
Exterior
Studio, 1 Queen Bed, Accessible, Non Smoking
Lobby
Desk, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
3940 114th St, Urbandale, IA, 50322
  • Mercy Medical Center West Lakes
    6 min drive
  • UnityPoint Health - Methodist West Hospital
    6 min drive
  • Sky Zone Indoor Trampoline Park
    6 min drive
  • Des Moines, IA (DSM-Des Moines Intl.)
    20 min drive

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Quality Inn & Suites Des Moines - Merle Hay Road

Pool
Breakfast included
Pet-friendly
Parking included
3.8 out of 5, Good, (730)
The price is €52
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Quality Inn & Suites Des Moines - Merle Hay Road

About this property

Extended Stay America Select Suites - Des Moines - Urbandale

Hotel in Urbandale with free parking
Laundry facilities, a front-desk safe, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Des Moines - Urbandale offers 104 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Extended Stay America Select Suites - Des Moines - Urbandale. During your stay, you'll be within walking distance of Pump It Up. Enjoy features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 9 minutes by car from Jordan Creek Town Center and 13 minutes from Drake University
  • Pets welcome for a fee (restrictions apply)
As a guest of Extended Stay America Select Suites - Des Moines - Urbandale, you'll find a vending machine, laundry facilities, and discounted use of a nearby fitness facility. WiFi is free in public spaces. Extended Stay America Select Suites - Des Moines - Urbandale also features a front-desk safe and an elevator. Self parking is free.

This Urbandale hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (9:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Hotel Urbandale Moines
Extended Stay America Moines Urbandale
Extended Stay America Moines Urbandale Aparthotel
Extended Stay America Moines Urbandale Hotel
Extended Stay Urbandale
Urbandale Extended Stay
Urbandale Extended Stay
Extended Stay America Des Moines Urbandale
Extended Stay America Des Moines Urbandale
Extended Stay America Suites Des Moines Urbandale

Extended Stay America Select Suites - Des Moines - Urbandale Reviews

Reviews

6.8
Rating 10 - Excellent. 206 out of 856 reviews" "
Rating 8 - Good. 252 out of 856 reviews" "
Rating 6 - Okay. 167 out of 856 reviews" "
Rating 4 - Poor. 120 out of 856 reviews" "
Rating 2 - Terrible. 111 out of 856 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to get to!!
Stayed 1 night in Aug 2024

8/10 Good

laura

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Kerry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Smelled bad and shower didn’t work/run.
Stayed 1 night in Aug 2024

6/10 Okay

Brad

Stayed 1 night in Aug 2024

4/10 Poor

David B

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Nou

Travelled with family, Travelled with group
Disliked: Property conditions & facilities, room comfort
Spend your money else where
It was ghetto. Toilet handle broke. White stain on the chairs, breakfast sucks. Spend your money else where, will be stay again especially 3rd floor is super musty and smelly.
Stayed 1 night in Aug 2024

6/10 Okay

Sisouda

Stayed 2 nights in Aug 2024

2/10 Terrible

Corey

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has a terrible smell. The contential breakfast was terrrible because of the lack of options you have was coffee, hot water, mini muffins, small packagea of oatmeal and granola bar. I had to eat the small package of oat in a cup once with hot water because the hotel didn't provide any paper plates or bowls.
Stayed 1 night in Aug 2024

2/10 Terrible

Catherine

Business traveller
Disliked: Staff & service
I attempted to make a reservation they told me that my card didn't go through. Then they tried to charge me for the room even though I didn't have the opportunity to check in because my card didn't work. I don't know about you but I think that's just trying to get people off.
Stayed 1 night in Aug 2024

8/10 Good

Alleson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was really comfortable although the guy next door screamed on the phone for 2 days which made it hard to relax, there were splatters of food from the previous occupants on the cabinets, and the side lamps didn’t work. Other than that it was a good stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Tracy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice and the room was fine, but everything else left a lot to be desired. There was always people loitering in the parking lot, which kinda creeped me out and as a single woman staying there, I didn’t feel entirely safe. The elevator was gross with food on the floor. The hallway to my room was a combination of stagnant air, the smell of trash from the trash room, and food being cooked in the rooms. There was a rotting watermelon rind outside the exit stair door for the entire week I was there. The room itself was fine and I liked having a kitchen, but when I stepped out of my room, it was an unpleasant experience.
Stayed 6 nights in Jul 2024

4/10 Poor

Sandy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn't very clean. Bathroom the faucet on the bathtub was falling off and it leaked. Breakfast options were not good.only instant oatmeal.
Stayed 1 night in Aug 2024

2/10 Terrible

Danielle

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely worst experience, safe you time go anywhere else. This place is like a homeless shelter with all the worst stuff that come with. And management as high as could be
Stayed 3 nights in Jul 2024

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Joe

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

fardis, valencia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place was not taken care of at all. The electric plugs were exposed and broken. The light fixture was missing the cord to plug in. My daughters bed was leaning down on the top side so she was laying almost with her head below her body level. I killed multiple german cockroaches so i was afraid to take clothes out of the luggage so it stayed in my luggage the whole time. And corporate only has one person working at most times. So there was really no customer service. And i understand the situation we are having with immigration and our borders, but they had refugees staying at the hotel that maybe they dont know the culture to well. But they had kids running and playing in the hallways and the parking lots with no control from the parents. It would have been nice if all this was said and advised before we booked that hotel. Would i stay here again No way. Not til they start cleaning up this place and fixing all the problems.
Stayed 4 nights in Jul 2024

2/10 Terrible

John

Stayed 1 night in Jul 2024

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever!!!
First of all, I would never recommend this hotel to any friends or family, or strangers for that matter… they had refugees staying there, they were loud and not considerate of others. One worker in lobby, refrigerator leaked, rooms have roaches, dip in the floor, plugs hanging out of the wall, bed was leaning to one side, no room service, continental breakfast consist of coffee and dollar store mini muffin and fig bar, and the list goes on!! Don’t stay here, pay extra for a 5 star hotel. Lesson learned for sure.
Stayed 4 nights in Jul 2024

2/10 Terrible

Jeremy

Stayed 1 night in Jul 2024

4/10 Poor

Jon

Travelled with family
Disliked: Property conditions & facilities
No hot water.
Stayed 1 night in Jul 2024

2/10 Terrible

Brian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Positives: Good and quick service checking in and out. Negatives: Bathroom had what looks like used soap and lotion, had an odor left from previous renter, molds in the shower clog, overall room was humid, limited breakfast options.
Stayed 1 night in Jul 2024

2/10 Terrible

Sheila

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not check in and try to cancel these reservations and my card still got charged so I'm currently disputing the charges.
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Only minor issues like the bathroom sink was very slow to drain and the TV remote was only working intermently. Nothing major to make a complaint about. Room was quiet and I was able to rest comfortably both nights
Stayed 2 nights in Jun 2024