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Sonesta Essential Des Moines

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Essential Des Moines

Suite, Multiple Beds
Room, 1 King Bed, Jetted Tub
Exterior
Restaurant
Property amenity

Reviews

7.2 out of 10

Good

Popular amenities

  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
4755 Merle Hay Road, Des Moines, IA, 50322
  • Merle Hay Mall
    2 min drive
  • Drake University
    8 min drive
  • Val Air Ballroom
    9 min drive
  • Des Moines, IA (DSM-Des Moines Intl.)
    29 min drive

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Desk, soundproofing, iron/ironing board, rollaway beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

Similar properties

Exterior

Quality Inn & Suites Des Moines - Merle Hay Road

Pool
Breakfast included
Pet-friendly
Parking included
3.8 out of 5, Good, (730)
The price is €52
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Quality Inn & Suites Des Moines - Merle Hay Road

About this property

Sonesta Essential Des Moines

Des Moines hotel in Merle Hay with free parking
Along with coffee/tea in a common area, this hotel has a meeting room and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, ATM/banking services, and a banquet hall are onsite. Housekeeping is available on request.
Sonesta Essential Des Moines offers 150 air-conditioned accommodations with irons/ironing boards. Premium satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

During your stay at Sonesta Essential Des Moines, you'll be within walking distance of Merle Hay Mall. Free WiFi in public areas, free self parking, and a meeting room are available. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a meeting room, laundry facilities, and an elevator
  • 8 minutes by car from Drake University and 14 minutes from Jordan Creek Town Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
As a guest of Sonesta Essential Des Moines, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. Public spaces have free WiFi. The business-friendly Sonesta Essential Des Moines also features an ATM and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Des Moines hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30 per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay
  • Administrative fee: USD 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Econo Lodge Inn Moines/Merle Hays Road Des Moines
Econo Lodge Moines/Merle Hays Road
Econo Lodge Moines/Merle Hays Road Des Moines
Econo Lodge Inn Moines/Merle Hays Road Des Moines
Econo Lodge Inn Moines/Merle Hays Road
Econo Lodge Moines/Merle Hays Road Des Moines
Econo Lodge Moines/Merle Hays Road
Hotel Econo Lodge Inn & Suites - Des Moines/Merle Hays Road
Econo Lodge Inn & Suites - Des Moines/Merle Hays Road Des Moines
Econo Lodge Inn Suites Des Moines/Merle Hays Road
Econo Moines Merle Hays Road
Sonesta Essential Des Moines Hotel
Sonesta Essential Des Moines Des Moines
Sonesta Essential Des Moines Hotel Des Moines
Econo Lodge Inn Suites Des Moines/Merle Hays Road

Sonesta Essential Des Moines Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 263 out of 1003 reviews" "
Rating 8 - Good. 330 out of 1003 reviews" "
Rating 6 - Okay. 203 out of 1003 reviews" "
Rating 4 - Poor. 100 out of 1003 reviews" "
Rating 2 - Terrible. 107 out of 1003 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Ronnie

Disliked: Property conditions & facilities, room comfort
I had yet to recognize that the establishment appeared to be an economic lodge that had undergone rebranding. While I acknowledge their efforts, the overall experience was satisfactory but did not justify the expenditure of $160.
Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

Stayed 1 night in Jul 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Angela

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Could've been cleaner. Bedside drawers had something spilled on and in them. Bathroom unclean as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Tawna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were friendly and they had a room that fit all 7 of us ❤️
Stayed 1 night in Aug 2024

6/10 Okay

James

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Room was clean mostly except for someone left their flossing pick. Refrigerator froze everything in it. And the eggs for breakfast were disgusting.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Michele

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

shawn

Travelled with family, Travelled with pets
Disliked: Cleanliness
older property that needs a good remodel but staff were nice
Stayed 1 night in Jul 2024

6/10 Okay

Jodelle

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Trash in yard No drinking cups or coffee cups in room Place smelled of both cigarettes and weed Breakfast lacking while called "eggsential", no eggs and no creamer, no hot oatmeal
Stayed 1 night in Aug 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, property conditions & facilities, room comfort
Room dirty , toilets didn't flush all the time.
Stayed 1 night in Aug 2024

8/10 Good

Deirdra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Maria

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Property had a horrible smell. Breakfast wasn't as they advertised.
Stayed 1 night in Aug 2024

10/10 Excellent

Jake

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place with iron and ironing board provided in the room. For the price it was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Pray

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jul 2024

10/10 Excellent

Pray

Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not inviting… horrible smell
Hotel was not very inviting. Smelled horrible , fridge leaked
Stayed 1 night in Aug 2024

8/10 Good

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was the smell . Not sure what it was but hallway and room had an odd smell.
Stayed 1 night in Jul 2024

10/10 Excellent

Eryk

Stayed 1 night in Jul 2024

4/10 Poor

Sawyer

Travelled with partner
Disliked: Staff & service, property conditions & facilities
There was a domestic disturbance in the room right next to us that was physical and verbal. Front service staff shrugged it off like it was nothing, tried making a joke about the domestic situation going on in the hotel. We asked for the cops to be called for the safety of the couple and no one showed up. Another guest that were above the disturbance also came to the lobby to complain as well. Was moved to a different room that had blood on the floor and crusty brown stains on the sheets. The room also smelled awful.
Stayed 1 night in Jul 2024

6/10 Okay

Theresa

Travelled with partner
Liked: Staff & service
Room had a weird (bad) smell. Air conditioner made a lot of noise when it turned on or off. Door to bathroom was broken. Curtain rod was broken so the curtain didn't hang properly. Pillows were small. Bed was comfortable though and other guests were quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Shanelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Gift

Travelled with family
Disliked: Property conditions & facilities
We didn’t like it
Stayed 1 night in Jul 2024