Comfort Inn & Suites West Des Moines

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites West Des Moines

Exterior
Point of interest
Suite, 2 Queen Beds, Non Smoking
Lobby
Interior entrance

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
1625 Jordan Creek Parkway, West Des Moines, IA, 50266
  • Mercy Medical Center West Lakes
    2 min drive
  • UnityPoint Health - Methodist West Hospital
    3 min drive
  • Hy-Vee Market Grille Express
    6 min walk
  • Des Moines, IA (DSM-Des Moines Intl.)
    19 min drive

Room options

Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn & Suites West Des Moines

Hotel with free breakfast, near Jordan Creek Town Center
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Comfort Inn & Suites West Des Moines offers 82 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites West Des Moines. During your stay, you'll be within walking distance of UnityPoint Health - Methodist West Hospital. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Jordan Creek Town Center and 7 minutes from Living History Farms
Comfort Inn & Suites West Des Moines offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 888 square feet (82 square meters) and includes conference space. The business-friendly Comfort Inn & Suites West Des Moines also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This West Des Moines hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:30 AM–9:30 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 24-hour pool access
  • Indoor pool

Family friendly

  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Conference space (888 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access is available 24-hours a day.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Suites
Comfort Inn Suites West Des Moines

Comfort Inn & Suites West Des Moines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 257 out of 431 reviews" "
Rating 8 - Good. 117 out of 431 reviews" "
Rating 6 - Okay. 34 out of 431 reviews" "
Rating 4 - Poor. 9 out of 431 reviews" "
Rating 2 - Terrible. 14 out of 431 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The rooms were very clean. We chose this hotel because electric charge plug-in was advertised. Unfortunately, it was for a Tesla and weren't able to find an adaptor.
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fresh, no bad smells. The ice machine worked. The beds were comfortable. The bathroom was big. The bathtub had five safety bars. There was a fridge, coffee machine, and microwave. When I called to the desk, the phone rang and rang. That is my only complaint. When we went down to get a candy bar later, the staff member was there.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Nice staff
Stayed 1 night in Sep 2024

6/10 Okay

GARY

Disliked: Cleanliness, staff & service
Extensive amount of mold on the bathroom ceiling.
Stayed 1 night in Sep 2024

10/10 Excellent

marsha, Monona

Liked: Cleanliness, staff & service, property conditions & facilities
The inly thing was the coffee maker in the room did not work
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
I got a great deal on this hotel. It was clean, comfortable, quiet, and up to date.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always pleasant stay when we come to Des Moines IA.
Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our needed a new paint job.
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Stayed 2 nights in Aug 2024

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and comfortable bed
Stayed 1 night in Aug 2024

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight trip. Very convenient from I80. Front desk staff member was very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher, Kingsport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Conveniently located. Room was clean and bed was comfortable. Very nice complimentary breakfast.
Stayed 1 night in Aug 2024

6/10 Okay

Vy

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Not completely clean
Room was not clean. There was hair and dust on the bed
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Cornell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well kept
Very clean and new.
Stayed 1 night in Aug 2024

8/10 Good

Joe

Stayed 1 night in Aug 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good 2 night stay
Spacious suite, clean everywhere we went, beds comfortable with plenty of pillows, pool clean and warm, breakfast was normal continental food, parking was usually crowded at night, easy to access and quiet for the location
Stayed 2 nights in Aug 2024

6/10 Okay

Steven

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Carpet in room felt sticky and wet. Staff were not very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Excellent place to stay. Very clean. Friendly check in. Great breakfast. Will definitely stay here again if in the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Wendell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Aug 2024