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Tru By Hilton Denver Downtown Convention Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Denver Downtown Convention Center

Lobby
Reception
Lobby
Lobby
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
801 15th Street, Denver, CO, 80202
  • Colorado Convention Center
    4 min walk
  • Denver Center for the Performing Arts
    4 min walk
  • Paramount Theater
    6 min walk
  • Denver, CO (DEN-Denver Intl.)
    31 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Denver Downtown Convention Center

Hotel with free breakfast, a quick walk to Colorado Convention Center
Along with a bar/lounge, this hotel has a snack bar/deli and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, an arcade/game room, and a front-desk safe. Housekeeping is available on request.
Tru By Hilton Denver Downtown Convention Center offers 176 air-conditioned accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Our customers tell us they can't get enough of the free breakfast at Tru By Hilton Denver Downtown Convention Center. During your stay, you're just a quick walk from Paramount Theater. Free WiFi in public areas, a bar, and 3 meeting rooms are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Amenities include a front-desk safe, 3 meeting rooms, and a car charging station
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 4-minute walk from Colorado Convention Center and 4 minutes by foot from Denver Center for the Performing Arts
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

There are 3 meeting rooms available. Tru By Hilton Denver Downtown Convention Center also features an arcade/game room, a front-desk safe, and an elevator. For a fee, parking is available.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered valet parking on site (USD 56 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 bar

Things to do

  • Arcade/games room

Family friendly

  • Arcade/games room
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage

Business services

  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 56 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Denver Downtown Convention Center Hotel
Tru By Hilton Denver Downtown Convention Center Denver
Tru By Hilton Denver Downtown Convention Center Hotel Denver

Tru By Hilton Denver Downtown Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 957 out of 1634 reviews" "
Rating 8 - Good. 341 out of 1634 reviews" "
Rating 6 - Okay. 161 out of 1634 reviews" "
Rating 4 - Poor. 88 out of 1634 reviews" "
Rating 2 - Terrible. 87 out of 1634 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Larissa

Travelled with partner
Close to malls and attractions. Traffic noise very loud even on 10th floor. No microwave in room. Fire alarm in room has a small light that flashed all through the night. 3 pillows for a king size bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and many dining options near by to walk to.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location--close to the happenings downtown.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First stay in downtown Denver
Perfect distance from restaurants and fine arts venue. Very quiet. Valet parking
Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Walkable area with terrific restaurant selection nearby.
Stayed 1 night in Aug 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Amenities
There were cockroaches crawling all over on the sidewalk outside the property. The elevators would not open to go down on the 13th floor Sunday 8-11-24 and if they did happen to open after 35 minutes of waiting they were completely packed full and couldn’t fit anyone in them anyways.
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very friendly and helpful. Valet parking staff wonderful! Bar staff not too friendly-- felt like we were cramping their style.
Stayed 2 nights in Aug 2024

8/10 Good

Raelynn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front staff personal was extremely rude when checking in, she had red hair and was not helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to the free mall ride bus!
Stayed 2 nights in Aug 2024

8/10 Good

Angelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reccommed if you know about the parking in advance
Our stay was really nice, our grand kids loved it. Although on the website .it states you have Arcade/game room. There was only one shuffleboard game. We chose it for the arcade so grand kids cpuld have entertainment . We were disappointed in the false advertisemet. The view was really nice from the room. Although privacy was a concern. We could see through the blind into a hotel room below even with the blind pulled. There was a man laying on bed could clearly see him with blind pulled. I would reccomend changing this for privacy. Also the hotel did not mention the parking at the hotel would be $56.00 a night extra . The walking around the downtown denver area at night is not recommended. There were alot people wondering around close to dark. Not aomewhere i want to take grandkids.
Stayed 1 night in Aug 2024

10/10 Excellent

Molly

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
There were only 2 large towels in the rooms. We had to request more. And a couple bottles of water in the rooms would have been nice! Other than that staff was great and free breakfast was nice. Room was clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very friendly and helpful. Room was small but clean and comfy. Air conditioner was a little loud, but not enough to keep me awake. Very easy to get around downtown, even with significant construction in the area. Overall a great value!
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great environment
Stayed 1 night in Apr 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay with affordable option so close to the convention center and everything downtown
Stayed 4 nights in May 2024

10/10 Excellent

William, Austin

Liked: Cleanliness, staff & service
Gg
Stayed 1 night in Jul 2024

2/10 Terrible

Janette

Disliked: Staff & service
I’m enraged! I got a charge after check out and wasn’t notified of it. I called the hotel to let them know that I had already paid for the reservation through Expedia and they opened up a case and said I would get a call back in 1-2 days. 2 days passed and I got no call back, I called again and was told that I got charged the fee for damage to the room and said that it was reported that I had smoked in the room. This is not true at all and it’s so crazy that they are lying about this situation and refusing to provide proof of this incident. The fee was almost $300 for something that I didn’t even do. Apparently it’s a common scam for hotels to do this so be careful when booking here!
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

William, Austin

Stayed 2 nights in Jul 2024

10/10 Excellent

Albit

Stayed 2 nights in Jul 2024

8/10 Good

andrea

Stayed 4 nights in Jul 2024

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bad eggs.
Air conditioner was loud and made it impossible to sleep. Eggs at breakfast are terrible(stayed twice now…both bad).
Stayed 1 night in Jul 2024

10/10 Excellent

Mario

Travelled with partner
Liked: Amenities, property conditions & facilities
The location was very convenient. The staff professional, enjoyed our stay.
Stayed 2 nights in Jul 2024