4/10 Poor
Carrie C., San Antonio Texas
24 Mar 2025
Disliked: Cleanliness
Deceitful listing!!!!
The pictures posted on site are absolutely NOT what we walked into. Inside & outside.The master shower was backed up and i had to plunge it to get it to drain. Hot tub was murky and smelled fishy and progressively got worse throughout the week. Corn hole was broken in half not playable.There was no wood for fire pit. Outdoor string lights not working. Pond was full of leaves and stagnant water & smelled. It has plastic mesh fencing lying over it. Fountain is also holding stagnant water & also smelled. There is a drainage pipe above ground that runs across the yard. Back yard is a hazard if you have young children,so so many hazards. Outdoor patio furniture is dirty. There are no board games, no wine. 3 trash containers were full, We arrived Saturday evening and were told to roll trash cans out to the street on Monday. I did reach out about these issues and felt they ignored majority of them just addressed hot tube issue and was asked to confirm that we were following all the rules posted and told the outdoor string light come on automatically and there is a button on the deck. We found no button on the deck we found outlet and had to reset it. On Thursday lights went out again. I reached out on Thursday about hot tub to see if someone could come look at it. Friday when we got back to the house i reached out again about hot tub they completely ignored me and never responded back. I have pictures of all this and also a video that i would love to share but am unable to upload.
Carrie C.
Stayed 7 nights in Mar 2025