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Prime Plaza Suites Sanur - Bali

4.0 star property
VIP Access

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Photo gallery for Prime Plaza Suites Sanur - Bali

2 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
Lobby
Bar (on property)
Reception
32-inch flat-screen TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Spa
  • Room service

Explore the area

Map
Jalan By Pass Ngurah Rai 83, Denpasar, Bali, 80228
  • Sanur Beach
    ‪13 min walk‬
  • Sanur Night Market
    ‪13 min walk‬
  • Sindhu Beach
    ‪3 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪24 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for 3 Bedrooms Suites with Loft

32-inch flat-screen TV with cable channels, TV

3 Bedrooms Suites with Loft

  • 165 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 2 Double Beds and 2 Twin Beds

View all photos for Suite, 3 Bedrooms (Kids Eat Free for age up to 12 yo)

Free toiletries, hair dryer, slippers, towels

Suite, 3 Bedrooms (Kids Eat Free for age up to 12 yo)

  • 140 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms (Free Upgrade 2 Bedroom Suite Balcony)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms (Free Upgrade 2 Bedroom Suite Balcony)

  • 111 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Balcony (Kids Eat Free for age up to 12 yo)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Balcony (Kids Eat Free for age up to 12 yo)

  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Kids Eat Free for age up to 12 yo)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms (Kids Eat Free for age up to 12 yo)

  • 111 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms

  • 111 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 3 Bedrooms, Balcony

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 3 Bedrooms, Balcony

  • 140 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Suite, 2 Bedrooms, Balcony

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Balcony

  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Loft, 3 Bedrooms (Kids Eat Free for age up to 12 yo)

32-inch flat-screen TV with cable channels, TV

Loft, 3 Bedrooms (Kids Eat Free for age up to 12 yo)

  • 165 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 2 Double Beds and 2 Twin Beds

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About this property

Prime Plaza Suites Sanur - Bali

Family-friendly aparthotel with 2 outdoor pools and a full-service spa
Along with 2 outdoor pools, this smoke-free aparthotel has a full-service spa and a restaurant. Free WiFi in public areas, a free area shuttle, and a free beach shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a dining area and an electric kettle.
Prime Plaza Suites Sanur - Bali offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Denpasar aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Our customers tell us they can't get enough of the room service at Prime Plaza Suites Sanur - Bali. During your stay, you'll be within walking distance of Sanur Beach. Features include free WiFi in public areas and a free area shuttle, plus 2 outdoor pools. This upscale aparthotel has 84 apartments on 4 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a living room, and a dining area
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, massages, or body scrubs at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, basketball, and a playground
  • Guests have great things to say about the room service and the helpful staff
  • 7 minutes by car from Sanur Beach and 12 minutes from Waterbom Bali
  • Free local-area and beach shuttle service
Prime Plaza Suites Sanur - Bali offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's pool, spa services, and a terrace are also featured at the family-friendly Prime Plaza Suites Sanur - Bali. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Denpasar aparthotel is smoke free.

Prime Plaza Suites Sanur - Bali has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Beach

  • Beach nearby
  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Pool loungers
  • Reflexology
  • Swedish massages
  • Thai massages
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Car hire

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Free children's club
  • Playground
  • Supervised activities for children (surcharge)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Dining table
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 400,000 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Supervised activities for children
  • Waterslide

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 buildings
  • 4 floors
  • 84 units
  • Access via exterior corridors
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used for contact tracing and is required to access the property’s common areas.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 400000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prime Plaza Suites Sanur - Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Paradise Suites Hotel Sanur Plaza
Prime Plaza Suites Sanur Bali Aparthotel Denpasar
Sanur Plaza Paradise
Sanur Plaza Paradise Suites
Sanur Plaza Suites
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali
Sanur Paradise Plaza Suites Aparthotel
Paradise Plaza Suites Aparthotel
Paradise Plaza Suites
Prime Plaza Suites Sanur Bali Aparthotel
Prime Plaza Suites Sanur Bali Denpasar
Prime Plaza Suites Sanur Bali
Sanur Paradise Plaza Suites
Prime Plaza Suites ur Bali np

Prime Plaza Suites Sanur - Bali Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 251 out of 486 reviews
Rating 8 - Good. 173 out of 486 reviews
Rating 6 - Okay. 50 out of 486 reviews
Rating 4 - Poor. 6 out of 486 reviews
Rating 2 - Terrible. 6 out of 486 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yi

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly, rooms are spacious, we had a good time here
Stayed 5 nights in Dec 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were lovely and accommodating. The room was amazing, clean and large. The pools and facilities were excellent.
Stayed 2 nights in Oct 2024

8/10 Good

Gabe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great family friendly hotel. Rooms are huge, staff are amazing & friendly. Our housekeeping staff did many different towel animals each day which the kids loved & also played some elf on the shelf style pranks with their other soft toys, which was also a hit to come back to each day. Good large pool & decent sized water slide & kids pool area with a small playground. Various games in kids club, a PS4, small indoor area for toddlers. Hotel is older but clean & looks to be going through a refurb in small stages. Pillows aren't great, tv reception is poor & the air conditioning works well but being an older style unit developed a strong musty type smell that got progressively worse. Overall, a reasonably priced, family friendly hotel that shouldn't be confused for a 5 star property. Location is a 5 minute walk to main street, another 10 mins to beach & another 10 mins to markets & Icon shopping centre. Plenty of cheap transport options via hotel as well as free shuttle bus.
Stayed 8 nights in Oct 2024

10/10 Excellent

Melanie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Resort was great, kids pool and slide kept kids happy but there were still activities in adults pool. Always fresh, clean towels available. Having to remember breakfast vouchers was only annoying.
Stayed 7 nights in Oct 2024

6/10 Okay

Jo ann

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Starting to show its age now. Staff are still lovely.
Stayed 7 nights in Oct 2024

8/10 Good

Zoe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property. Rooms are massive and well appointed. Every thing and more that you could possibly need. Kids club was fantastic, kids loved the activities and being able to rejoin us when they wanted. Pool is lovely and lots of space. Bar was great. Area is quiet around hotel but only 10 min walk to lots of dining options.
Stayed 7 nights in Oct 2024

10/10 Excellent

kalju

Liked: Cleanliness, property conditions & facilities
Loved it
Stayed 4 nights in Oct 2024

6/10 Okay

Rebecca

Travelled with family and small children
Liked: Amenities
The pool areas, reception etc were lovely, food was good. Rooms were large - living and bedrooms. The bathrooms were tiny and made it really awkward when trying to bathe children or move around in which was unusual given the size of the rest of the spaces. They also both hand lingering smells in them. Location was ok but nothing to rave about given its away from the beach area.
Stayed 4 nights in Oct 2024

8/10 Good

Natalie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great for families but a bit expensive.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good to stay and would recommend
Stayed 6 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, room comfort
A family oasis
We couldn’t have been more impressed with our stay Every member of staff was accommodating and friendly The rooms were spacious although pillow options could have been better The pool area / kids club / dining room all magnificent The in hotel prices were fair and food options and drinks were great Even though the resort on a main road traffic noise in the hotel was minimal A quieter area than others fantastic for families
Stayed 12 nights in Aug 2024

8/10 Good

KRISTY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facility, service and food. Great kids area and excellent kids club. Kids loved the waterslide, playing soccer with staff, and the magician. Spent a whole day at the pool and they were never bored. Be mindful of the long walk to the beach, shops and restaurants. There is a courtesy bus but it was not in the timeframe that suited us. Room was stunning.
Stayed 3 nights in Sep 2024

8/10 Good

Amanda, Pyrmont

Travelled with partner
Liked: Cleanliness, amenities
Room was terrible and very dark. Paid for an upgrade and this was better. Room upgrade not offered even though room was available. Staff pleasant and tried to be attentive but language barrier was an issue.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sheldon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
More shade in the pool
Stayed 2 nights in Sep 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, room comfort
Great value family resort
Nice resort which for the price was a good option for Sanur. The apartments are huge which was a big plus for us and two children. For room size you sacrifice luxury but they were fine, always well cleaned daily. Lovely staff through the resort and the kids enjoyed the pools and kids club facilities. Some prefer beachfront location but I really enjoyed walking the interesting little back streets to the main street and beach. Loved Sanur as an area - felt authentic and the right side of busy. This isnt a luxe hotel and at breakfast you could be on the Gold Coast. But its a solid good value deal for families that want space while still being looked after by beautiful staff and with lots to do nearby.
Stayed 6 nights in Aug 2024

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed here with our family. 10, 8 and 5 year old. They loved the games room, activities and water slide. We loved the pool chairs and happy hour cocktails. The place is starting to date a little, but in general, it is still a great place to stay with a young family. We caught a cheap cab to the restaurants most night, but the food at the hotel was solid.
Stayed 8 nights in Jul 2024

8/10 Good

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Property was great for families, suites were spacious, kids loved the big slide and on site hair braid option. Great they have bus transfers but would be great if they go later in the day. People were in the main pool from 6am even though it opens hours later making lots of noise waking up the whole resort.
Stayed 2 nights in Jul 2024

8/10 Good

Melanie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great stay. Good spacious accomodation. Pool area great. Kids enjoyed the kids pool. Some items in kids area could be fixed or replaced to improve that.
Stayed 7 nights in Jul 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This place was a a little cracker, great for us - family with young kids. Smaller & more casual than the big resorts, still great pools & water slide, kids club, plenty to do for kids. Awesome staff, fresh brekky buffet. Good spa too, still close to beach & plenty dining options in sanur a short walk. Bang for buck👍
Stayed 9 nights in Jul 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, room comfort
Pretty good all round
Pretty good overall. The location is okay but not great. The kids loved the waterslide. Breakfast was mostly okay but never great. The breakfast room is way too small for the number of people who eat there so it gets stupidly busy very quickly. The staff are consistently excellent. The showers are awful. Like something from the 1950s. They get singers some nights so the resort can be noisy but that shuts off at 9pm. The singers were appalling.
Stayed 7 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean. Very relxed atmosphere. Excellent family resort.
Stayed 8 nights in Jul 2024

8/10 Good

Catherine

Stayed 3 nights in Jun 2024

10/10 Excellent

Diego

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing!!! The rooms are perfect for families
Stayed 5 nights in Jun 2024