Prime Plaza Suites Sanur - Bali

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Prime Plaza Suites Sanur - Bali

2 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
Bar (on property)
32-inch flat-screen TV with cable channels, TV
Lobby
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Room service
    Room service

Explore the area

Map
Jalan By Pass Ngurah Rai 83, Denpasar, Bali, 80228
  • Sanur Beach
    13 min walk
  • Sanur Night Market
    13 min walk
  • Hardy's Supermarket
    15 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

3 Bedrooms Suites with Loft

  • 165 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 2 Double Beds and 2 Twin Beds

Suite, 3 Bedrooms (Kids Eat Free for age up to 12 yo)

  • 140 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

Suite, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Suite, 2 Bedrooms (Free Upgrade 2 Bedroom Suite Balcony)

  • 111 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Suite, 2 Bedrooms, Balcony (Kids Eat Free for age up to 12 yo)

  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Suite, 2 Bedrooms (Kids Eat Free for age up to 12 yo)

  • 111 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite, 2 Bedrooms

  • 111 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite, 3 Bedrooms, Balcony

  • 140 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

Suite, 2 Bedrooms, Balcony

  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Loft, 3 Bedrooms (Kids Eat Free for age up to 12 yo)

  • 165 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 2 Double Beds and 2 Twin Beds

Similar properties

About this property

Prime Plaza Suites Sanur - Bali

Family-friendly aparthotel with 2 outdoor pools and a full-service spa
Along with 2 outdoor pools, this smoke-free aparthotel has a full-service spa and a restaurant. Free WiFi in public areas, a free area shuttle, and a free beach shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a dining area and an electric kettle.
Prime Plaza Suites Sanur - Bali offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Denpasar aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Our customers tell us they can't get enough of the room service at Prime Plaza Suites Sanur - Bali. During your stay, you'll be within walking distance of Sanur Beach. Features include free WiFi in public areas and a free area shuttle, plus 2 outdoor pools. This upscale aparthotel has 84 apartments on 4 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a living room, and a dining area
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with body scrubs, manicures and pedicures, or reflexology at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, basketball, and a playground
  • Guests have great things to say about the helpful staff and the room service
  • 7 minutes by car from Sanur Beach and 12 minutes from Waterbom Bali
  • Free beach and local-area shuttle service
Prime Plaza Suites Sanur - Bali offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's pool, spa services, and a terrace are also featured at the family-friendly Prime Plaza Suites Sanur - Bali. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Denpasar aparthotel is smoke free.

Prime Plaza Suites Sanur - Bali has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Beach

  • Near the beach
  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • Sunloungers
  • Full-service spa
  • Massages
  • Spa services
  • 2 treatment rooms
  • Manicures and pedicures
  • Couples treatment room(s)
  • Reflexology
  • Thai massages
  • Aromatherapy
  • Body scrubs
  • Swedish massages
  • Body treatments
  • Ayurvedic treatments
  • Facials

Internet

  • Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free beach shuttle
  • On-site car hire

Family friendly

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Cookware/dishes/utensils
  • Toaster
  • Electric kettle

Dining

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Dining table
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: USD 400000.0 per night

Bathrooms

  • Towels provided
  • Toothbrush and toothpaste
  • Soap
  • Hairdryer
  • Toilet paper
  • Shampoo
  • Free toiletries
  • Slippers

Living spaces

  • Living room
  • Dining room

Entertainment

  • 32-inch flat-screen TV with cable service
  • Pool or billiards table
  • Games room
  • TV in a common area

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)

Things to do

  • Fitness centre
  • Waterslide
  • Basketball on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 84 rooms
  • 4 floors
  • 2 buildings
  • Access via exterior cooridors

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used for contact tracing and is required to access the property’s common areas.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 400000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prime Plaza Suites Sanur - Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Paradise Suites Hotel Sanur Plaza
Prime Plaza Suites Sanur Bali Aparthotel Denpasar
Sanur Plaza Paradise
Sanur Plaza Paradise Suites
Sanur Plaza Suites
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali
Sanur Paradise Plaza Suites Aparthotel
Paradise Plaza Suites Aparthotel
Paradise Plaza Suites
Prime Plaza Suites Sanur Bali Aparthotel
Prime Plaza Suites Sanur Bali Denpasar
Prime Plaza Suites Sanur Bali
Sanur Paradise Plaza Suites
Prime Plaza Suites ur Bali np

Prime Plaza Suites Sanur - Bali Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 243 out of 473 reviews" "
Rating 8 - Good. 168 out of 473 reviews" "
Rating 6 - Okay. 50 out of 473 reviews" "
Rating 4 - Poor. 6 out of 473 reviews" "
Rating 2 - Terrible. 6 out of 473 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, room comfort
Great value family resort
Nice resort which for the price was a good option for Sanur. The apartments are huge which was a big plus for us and two children. For room size you sacrifice luxury but they were fine, always well cleaned daily. Lovely staff through the resort and the kids enjoyed the pools and kids club facilities. Some prefer beachfront location but I really enjoyed walking the interesting little back streets to the main street and beach. Loved Sanur as an area - felt authentic and the right side of busy. This isnt a luxe hotel and at breakfast you could be on the Gold Coast. But its a solid good value deal for families that want space while still being looked after by beautiful staff and with lots to do nearby.
Stayed 6 nights in Aug 2024

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed here with our family. 10, 8 and 5 year old. They loved the games room, activities and water slide. We loved the pool chairs and happy hour cocktails. The place is starting to date a little, but in general, it is still a great place to stay with a young family. We caught a cheap cab to the restaurants most night, but the food at the hotel was solid.
Stayed 8 nights in Jul 2024

8/10 Good

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Property was great for families, suites were spacious, kids loved the big slide and on site hair braid option. Great they have bus transfers but would be great if they go later in the day. People were in the main pool from 6am even though it opens hours later making lots of noise waking up the whole resort.
Stayed 2 nights in Jul 2024

8/10 Good

Melanie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great stay. Good spacious accomodation. Pool area great. Kids enjoyed the kids pool. Some items in kids area could be fixed or replaced to improve that.
Stayed 7 nights in Jul 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This place was a a little cracker, great for us - family with young kids. Smaller & more casual than the big resorts, still great pools & water slide, kids club, plenty to do for kids. Awesome staff, fresh brekky buffet. Good spa too, still close to beach & plenty dining options in sanur a short walk. Bang for buck👍
Stayed 9 nights in Jul 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, room comfort
Pretty good all round
Pretty good overall. The location is okay but not great. The kids loved the waterslide. Breakfast was mostly okay but never great. The breakfast room is way too small for the number of people who eat there so it gets stupidly busy very quickly. The staff are consistently excellent. The showers are awful. Like something from the 1950s. They get singers some nights so the resort can be noisy but that shuts off at 9pm. The singers were appalling.
Stayed 7 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean. Very relxed atmosphere. Excellent family resort.
Stayed 8 nights in Jul 2024

8/10 Good

Catherine

Stayed 3 nights in Jun 2024

10/10 Excellent

Diego

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing!!! The rooms are perfect for families
Stayed 5 nights in Jun 2024

10/10 Excellent

Sophie

Travelled with family
Stayed 6 nights in Jun 2024

10/10 Excellent

Elysia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all so wonderful, particularly in the kids zone and pool. Property and pool were beautifully maintained and the location made it so easy to wander around the local neighborhood. We loved our stay and can’t wait to come back!
Stayed 10 nights in May 2024

10/10 Excellent

Sylvia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was my 2nd stay, this time with children 7 & 3. The facilities for the kids was fantastic. The separate pool with waterslide was a big hit as was the playground, kids club and activities, movies in the garden and kids happy hour. The 2 bedroom apartment was spacious and very clean. All staff were amazing and so friendly. The only thing I could suggest is that the pillows are very thick. One not enough but two is too high. Maybe a thick and thin pillow. But this is personal opinion. We will definitely stay again.
Stayed 3 nights in May 2024

6/10 Okay

Justin

Travelled with family and small children
Very friendly although property needs work updated. Staff very nice location extreme noisy
Stayed 6 nights in May 2024

6/10 Okay

Wayne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This property puts me in mind of Brits in Benidorm only it’s Ozzies in Bali. Drinking and eating as much as they can, whilst making as much noise as they can. Check in was friendly and efficient, that’s where efficiency ended. After our first night of three we requested to change room (1204) Due to the lights in the corridor being on all night and lighting up the bedroom as well as the outside generator going on and off throughout the night. We changed rooms, check in staff said our bags would be brought to our room, over 2 hours and a phone call later we went and collected them ourselves, though the bell boy was still in reception. Breakfast buffet is a highlight, plentiful amount on offer Location is in walkable distance to the shops, bars, restaurants and beaches, but there is a shuttle bus for those who are put off by walking. We had a one bed suite which was well equipped but severely lacked natural light as there was no external windows - so didn’ don’t expect any dirty of view
Stayed 3 nights in May 2024

10/10 Excellent

Chuda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value for money.
Stayed 7 nights in Apr 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay, everything was lovely.
Stayed 11 nights in Apr 2024

6/10 Okay

Scott

Stayed 1 night in Jan 2024

8/10 Good

Zamora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Deb

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really loved it. Fantastic pool with daily activities for kids. Enjoyed lounging around beside the pool and swimming. The rooms were spacious and clean. Really good air conditioning. The breakfast buffet and the happy hour were also a winners. The location was within walking distance to shops but further from the beach. But a shuttle bus was available if needed. The staff were impeccable. So warm and friendly. The only thing I could critique was that while the rooms were spacious and clean - they were just a little dated but we didn’t minds that as everything else was excellent. We definitely want to stay there again.
Stayed 7 nights in Jan 2024

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property
Stayed 3 nights in Jan 2024

8/10 Good

Zoe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front as you drive up looks horrendous and I was really worried, however there is a back gate to access shops & eventually the beach. No Service around the pool, you have to keep going to the bar. I would recommend they offer a service from sunlounger to order food & drinks. Room was spotless, icy cold & complimentary water filter was fabulous. Would stay here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Manoj

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great friendly clean place to stay. Good base for daily excursions
Stayed 10 nights in Nov 2023

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Possibly the best staff in terms of friendliness and attention to detail that we’ve ever had. Fantastic place to visit with our two year old.
Stayed 3 nights in Nov 2023

8/10 Good

LAURA

Travelled with family
Liked: Cleanliness, room comfort
Great hotel but gate hours need to stay open
The rooms very spacious, and clean. Breakfast was not included but we had a lot of restaurants close but you needed to go down a back road which was safe, the only thing is the back gate to go through closes at 9pm which is so ridiculous. You would have to get a taxi back to hotel which is on a main highway. Otherwise can not complain about hotel at all. Great for kids. 2 pools plus kids pool has a big water slide tube adults can use also.
Stayed 4 nights in Oct 2023

10/10 Excellent

Shahana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommend for families and even singles. The staff are so humble and happy - so infectious! And the property is well maintained and they keep it really clean. I will stay here again considering the price, location and size of our apartment ❤️
Stayed 6 nights in Oct 2023