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Prime Plaza Hotel Sanur - Bali

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Prime Plaza Hotel Sanur - Bali

Outdoor pool, pool loungers
View from room
Premier Room, Balcony (No Children)
Lobby
2 bars/lounges, poolside bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Spa
  • 24/7 front desk

Explore the area

Map
Jl. Hang Tuah, No. 46, Sanur, Denpasar, Bali, 80228
  • Sanur Marina
    5 min walk
  • Matahari Terbit Beach
    6 min walk
  • Le Mayeur Museum
    6 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    28 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Courtyard Pool Access Room

Courtyard Pool Access Room

Courtyard Pool Access Room

  • 4 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, Pool Access

Room, Pool Access

Room, Pool Access

  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, Pool View

Room, Pool View

Room, Pool View

  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Premier Room

Premier Room

  • 29 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Premier Room, Balcony (No Children)

Premier Room, Balcony (No Children)

Premier Room, Balcony (No Children)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Prime Plaza Hotel Sanur - Bali

Family-friendly resort with 2 restaurants connected to the convention center in Denpasar
This smoke-free resort features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Prime Plaza Hotel Sanur - Bali offers 329 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms.
Our customers tell us they can't get enough of the pool at Prime Plaza Hotel Sanur - Bali. During your stay, you'll be connected to the convention center, and just a quick walk from Sanur Marina. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar, and 2 bars/lounges
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute drive from Sanur Beach and 14 minutes from Kuta Beach
  • Free local-area shuttle service
Prime Plaza Hotel Sanur - Bali offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Prime Plaza Hotel Sanur - Bali. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Denpasar resort is smoke free.

Prime Plaza Hotel Sanur - Bali has 2 restaurants serving breakfast and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • A hot tub
  • Steam room
  • Tennis

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used to for contact tracing and is required to access the property’s common areas.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Prime Plaza Hotel Sanur - Bali

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 500000 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 500000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prime Plaza Hotel Sanur - Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sanur Plaza
Hotel Sanur Plaza Paradise
Sanur Paradise Plaza
Prime Plaza Hotel Sanur Bali Denpasar
Sanur Plaza Hotel
Sanur Plaza Paradise
Sanur Plaza Paradise Hotel
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali
Paradise Plaza Hotel
Sanur Paradise Plaza Hotel Bali
Paradise Plaza
Prime Plaza Hotel Sanur Bali
Prime Plaza Sanur Bali
Sanur Paradise Plaza Hotel
Prime Plaza ur Bali npasar

Prime Plaza Hotel Sanur - Bali Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 187 out of 485 reviews" "
Rating 8 - Good. 202 out of 485 reviews" "
Rating 6 - Okay. 72 out of 485 reviews" "
Rating 4 - Poor. 11 out of 485 reviews" "
Rating 2 - Terrible. 13 out of 485 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

8/10 Good

Victoria

Stayed 2 nights in Sep 2024

10/10 Excellent

Spiros

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful surroundings and great pool area with great service staff.
Stayed 8 nights in Sep 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place it’s about a 5 minute taxi drive to down town Sanur or you can hire bike from beach and ride into town, staff where amazing, pool bar staff are always friendly and welcoming,The transport that was organized through hotel was brilliant his name was Made he connected me with photo and message as we arrived at airport,
Stayed 7 nights in Aug 2024

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for a night before heading to Gili. Very friendly staff, comfortable room, lovely pool area and tasty food in the restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Tuan

Stayed 2 nights in Aug 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great. Staff awesome. Just not so much around like there is near south Sanur.
Stayed 10 nights in Jul 2024

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great for stop over before going to Lembongan!
Stayed 1 night in Jul 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Nice spacious rooms, lovely facilities and pool, and the restaurant was fairly reasonable with lots of variety. I would definitely stay here again.
Stayed 4 nights in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Kerryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcomed from day one of nine to the last day.
From arriving to leaving the staff were welcoming and helpful. Having a courtesy bus was great. So location was good for most things. As with most accommodation in Bali little maintenance things are happening or need doing. Would stay again.
Stayed 9 nights in Jun 2024

10/10 Excellent

Rebecca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Nice pool and good food. Staff were awesome.
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome. The staff went above and beyond to make our stay everything we wanted it to be. We would highly recommend! Close to the beach, safe and good food.
Stayed 2 nights in Jun 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service
Almost all positive, a few improvements needed.
So the pros- Friendly staff, decent breakfast, good location, great pool. Cons - Really uncomfortable mattress, but apart from that nothing. I would stay there again!
Stayed 3 nights in Jun 2024

8/10 Good

Joel

Stayed 1 night in Jun 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
This is a great hotel, great service, breakfast and dinner at the pool side cafe fantastic
Stayed 3 nights in Jun 2024

6/10 Okay

Richard

Travelled with family
Disliked: Cleanliness, staff & service
Average hotel, dirty spa, tasteless breakfast
Stayed a week, unfortunately. Had status for upgrade yet claimed they didn’t have a room, turned out untrue. Was SO looking forward to using the spa to relax daily. Went for a 2-hr massage, yet 10 mins in, the pulsing bass of the loud gym music vibrated the walls. What “spa” allows such disturbance? I walked out. Spa front desk attendant was rude and also didn’t realize I completely understood her mumbling. Very unprofessional spa! They don’t even stop the Asian men from entering both jacuzzis with their nasty see-through underwear they walked in the door with (yucks)! Yet they make sure to tell the Europeans don’t go in nude! Jacuzzi was dirty and had thick scum on walls. Spa was a total gross disappointment…not forgetting the ridiculous 25% upcharge on all spa treatments! I hung the “clean room” sign and would come back to the sign flipped THREE different times to “do not disturb” (an excuse for them not to clean the room). First day had jet lagged, wanted to sleep. Two hours of banging/scraping AC next door. Thought it was over and then they started drilling on room to right…. OMG four hours of hell!! Breakfast was so tasteless and gross with fruit flies on the “healthy food” that we didn’t bother waking up to eat breakfast after day two. Pool was nice and the restaurant by the pool had better food than breakfast buffet or restaurant. Bad area for food unless you live at KFC or eat at hotel. Good location if island hopping, but we couldn’t wait to leave.
Stayed 8 nights in Jun 2024

6/10 Okay

Justin

Liked: Staff & service, amenities
Pool area is quite nice, food was good in a convenient location to the fast boats. Also an amazing gym. But the hotel is very tired and in need of an upgrade.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nuha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place , would go again
Stayed 6 nights in Jun 2024

10/10 Excellent

Aleks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great short stay close to harbor
Stayed 1 night in May 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check in was 30 minutes late and they waited for me to come to them rather than coming to me in the lobby waiting area for me to get my keys. Twin beds pushed together for our “king size” TV had blown out speakers Lighting in room had backlight that was on when card was inserted so if I wanted light in the bathroom I had to wake up my wife. Breakfast buffet was a great addition to our room. The property is right down the street from the beach and a short walk to the harbor to go to the neighboring islands. I would stay again but probably be a little more assertive about the beds. The beds were comfortable, though.
Stayed 3 nights in May 2024

8/10 Good

Roslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was disorganised and lacking in important information. The pool restaurant was outstanding. Great food and attentive staff.
Stayed 4 nights in May 2024