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Maison Aurelia Sanur, Bali - By Preference

4.5 star property

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Photo gallery for Maison Aurelia Sanur, Bali - By Preference

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Premium bedding, down duvets, Select Comfort beds, minibar
Magnolia Suite
Library

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pool
  • Spa
  • Room service

Explore the area

Map
Jalan Danau Tamblingan, Sanur, Denpasar, 80228
  • Hardy's Supermarket
    ‪1 min walk‬
  • Sanur Beach
    ‪6 min walk‬
  • Semawang Beach
    ‪14 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪28 min drive‬

Room options

View all photos for Camellia Suite

Premium bedding, down duvets, Select Comfort beds, minibar

Camellia Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Rejuvenation Package at Camellia Suite

Rejuvenation Package at Camellia Suite

Rejuvenation Package at Camellia Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Magnolia Suite

Magnolia Suite

Magnolia Suite

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Maison Aurelia Sanur, Bali - By Preference

Luxury hotel with a fitness center and spa services
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services, and a business center. Change of towels is available on request.
Maison Aurelia Sanur, Bali - By Preference offers 54 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LED televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Denpasar hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available.
Our customers tell us they can't get enough of the helpful staff at Maison Aurelia Sanur, Bali - By Preference. During your stay, you're just a quick walk from Sanur Beach. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Spice
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and complimentary bicycles
  • Just a 1-minute drive from Sanur Beach and 13 minutes from Waterbom Bali
Maison Aurelia Sanur, Bali - By Preference offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business center on site. Spa services, a library, and a garden are also featured at the luxury Maison Aurelia Sanur, Bali - By Preference. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Denpasar hotel.

Spice - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Spice

Things to do

  • Bike parking
  • Bike storage
  • Fitness centre
  • Free bike hire
  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Outdoors

  • Garden
  • Pool sunloungers

Spa

  • Couples treatment room(s)
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LED TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • LED light bulbs
  • Safe
  • Separate sitting area
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Maison Aurelia Sanur, Bali - By Preference

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Maison Aurelia Sanur Hotel
Maison Aurelia Hotel
Maison Aurelia
Maison Aurelia Sanur
Maison Aurelia Sanur Bali By Preference
Maison Aurelia Sanur, Bali - By Preference Hotel
Maison Aurelia Sanur, Bali - By Preference Denpasar
Maison Aurelia Sanur Bali By Preference CHSE Certified
Maison Aurelia Sanur, Bali - By Preference Hotel Denpasar

Maison Aurelia Sanur, Bali - By Preference Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 98 out of 121 reviews
Rating 8 - Good. 16 out of 121 reviews
Rating 6 - Okay. 6 out of 121 reviews
Rating 4 - Poor. 1 out of 121 reviews
Rating 2 - Terrible. 0 out of 121 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ever stay
Stayed 7 nights in Nov 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so cute, well decorated, super clean and big suite for our small family. The service in the hotel was 10 stars. Everyone greeted you as you walked by, including security. Breakfast service was a bit slow, so we only ate there once. Definitely would go back! Thanks for a wonder stay!
Stayed 5 nights in Nov 2024

10/10 Excellent

Karel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, so much room and so bright and comfortable. The pool was fun, and we loved the longer hours when we could use it.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was clean enough and staff were friendly. Wifi had poor connection, air conditioning was loud in rooms and laundry services were very expensive.
Stayed 3 nights in Nov 2024

8/10 Good

Graham

Travelled with partner
Liked: Staff & service
I would certainly stay here again so my comments are primarily intended to persuade the management where additional care is required. Hotel was quite convenient to the beach and lots of nearby restaurants etc. We ate regularly in the hotel and never suffered the dreaded “Bali Belly”.Generally the staff were brilliant and exceptionally friendly and helpful. I didn’t rate the room and general hotel cleaning services. Beds, sheets were very clean and turn down services were very good BUT Shower screen base was badly in need of cleaning and descaling so it appeared to be dirty and neglected. Hand Shower on/off control didn’t function properly. Paintwork on trim areas throughout the hotel was ingrained with dirt. Lift carpet was dirty and gave a very bad first impression to new arrivals. Matt paint finish throughout didn’t help and although intended to be distressed the effects went well below this. So …. Yes I’ll go again and their prices are reasonable.
Stayed 10 nights in Oct 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property. The room was clean, comfortable, and nice. The staff was kind and welcoming. Would definitely stay here again.
Stayed 1 night in Oct 2024

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Nice and clean place. Pool was out of action which was disappointing but staff were excellent and food great
Stayed 5 nights in Oct 2024

10/10 Excellent

Chan

Stayed 11 nights in Oct 2024

10/10 Excellent

CHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
사누르 장기 숙박 최적의 장소
스파, 마트, 기념품 샵 모두 도보로 접근 가능할 정도로 위치고 좋고, 룸청결도, 친절한 서비스 모두 만족합니다. 사누르 해변가는 걸어서 10분 좀 넘게 걸리는데, 걷기엔 너무 덥고 그랩타면 금방 갑니다. 수영장이 작다곤 하는데 여긴 부티크호텔이기 때문에, 당연히 리조트 대비 상대적으론 작긴 합니다. 그러나 수질 괜찮고, 미취학 아동 데리고 놀기엔 충분합니다~ 카바나, 베드 갯수도 충분하고, 수영장 이용하는 사람이 많지 않아서요.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Warren

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing quiet and huge suite with the most comfortable super king bed
Stayed 6 nights in Oct 2024

10/10 Excellent

Alisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Maison Aurelia. Room was exactly as described and pictured. Staff were extremely friendly and helpful. Great location near so many restaurants and shops. Short walk to beach. Would stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Talika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a great size and very clean, the bed was so comfortable. The staff were extremely helpful and gave great food recommendations. The pool was nice, the sun goes behind the building around midday so would suggest you enjoy the pool and sun beds in the morning and head out to the beach etc in the afternoon.
Stayed 4 nights in Sep 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend all the time
Stayed 4 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are beautiful and the bedding is incredibly comfortable and luxurious. The hotel lobby and bar is beautiful and the staff are lovely. Cork bistro has a nice menu and decent bar. The pool area is lovely but if you’re after some sun by the pool, you’ll only get it in the middle of the day as it is shaded by the hotel and a large tree. We opted for a package that included daily massages at the in house spa but we don’t think the team are trained as the massages were not the best we’ve had in Bali. The spa is also right next to the pool so if there’s a lot of kids screaming and splashing in the pool and you’re someone who struggles to zone out, you may want to find a different place for a massage that’s more quiet and relaxing. Wifi is fast and reliable. Amenities are well thought out and the rooms beautiful finished. Filtered water machines on each floor is a nice touch too! Overall, we loved our stay at the Maison Aurelia but next time will opt for a package that includes breakfast and get massages elsewhere.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole, Dulwich Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, the location was perfect, walking distance to the beach and restaurants and shopping all along the same street. The room was spacious and clean and the staff were friendly and helpful, couldn’t have asked for more.
Stayed 5 nights in Jul 2024

10/10 Excellent

cynthia, raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot, walkable to the beach and the whole shopping and dining scene. Room walls are thin, so bring earplugs to remain unbothered.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Jul 2024

6/10 Okay

Kenneth Andrew

Travelled with family
Disliked: Property conditions & facilities
Hotel was okay, some of the ceilings in the foyer/restaurant have big holes in that need to be filled. Rooms were reasonably clean, lots of dust around the doors. Wife was bitten by loads of ants on the first night, we called room service at 5am, they changed sheets, said they would be back to spray the ant trail which they never, we bought some spray ourselves and done the job. Have read another review about someone else with an ant problem. Was uncomfortable for my wife as the bites were very itchy.
Stayed 7 nights in Jun 2024

10/10 Excellent

RAVI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel, friendly staff and the room was so big and spacious. Great waterfall shower too! Comfy bed and cold AC !
Stayed 4 nights in Apr 2024

8/10 Good

James, San Jose

Liked: Staff & service, amenities, property conditions & facilities
I liked the hotel, but was disappointed when we came back to our room after we left — as the my needed to clean the room. Floor was dirty, bed was made but sheets were not changed, and the bathroom counter was not cleaned. We were also short one bath towel, but we found it stuck into our toilet with the lid shut. They did make it right, however no explanation for the towel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Ida, Middleburg Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient and the staffs are always helpful
Stayed 3 nights in Jun 2024

10/10 Excellent

Desi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, lovely bedsheets and pillows, attentive staff
Stayed 1 night in Jun 2024

10/10 Excellent

Hendrika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property right in the middle of Sanur, my room was very spacious and comfortable, staff are super friendly. Plenty of dining options next door and close to the many lovely shops in town. Merci Maison Aurelia
Stayed 7 nights in May 2024