Grand Palace Hotel Sanur - Bali

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Palace Hotel Sanur - Bali

Outdoor pool
Lobby sitting area
Lobby
Executive Room, Pool View
Executive Room, Garden View | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Spa
  • Breakfast available
  • Pool

Explore the area

Map
Jl Bypass Ngurah Rai No 165, Sanur, Denpasar, 80228
  • Sanur Night Market
    ‪8 min walk‬
  • Sindhu Beach
    ‪13 min walk‬
  • Sanur Beach
    ‪14 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪26 min drive‬

Room options

Executive Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Room, Garden View

  • 48 sq m
  • Sleeps 3
  • 1 Double Bed

Family Room

  • 81 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

Deluxe Room, Pool View

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Room, Pool View

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Room

  • 38 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Grand Palace Hotel Sanur - Bali

Hotel with free local shuttle, near Sanur Beach
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, spa services, and a business center.
Grand Palace Hotel Sanur - Bali offers 95 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of the pool at Grand Palace Hotel Sanur - Bali. During your stay, you're just a quick walk from Sanur Night Market. Features include free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi
  • Enjoy international cuisine while dining at Sindhu
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, manicures and pedicures, or reflexology at Soka
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • 8 minutes by car from Sanur Beach and 12 minutes from Waterbom Bali
  • Free local-area shuttle service
Grand Palace Hotel Sanur - Bali offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Grand Palace Hotel Sanur - Bali. A free area shuttle within 5.00 km is available.

This 4-star Denpasar hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Sindhu - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 5.00 km

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: IDR 110000 for adults and IDR 55000 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Sindhu

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Travel cot

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 300000.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of IDR 250000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 110000 for adults and IDR 55000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 300000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Grand Palace Hotel Sanur - Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

Property is also known as

Grand Palace Hotel Sanur Bali Denpasar
Grand Palace Hotel Sanur Bali
Grand Palace Sanur Bali Denpasar
Grand Palace Sanur Bali
Grand Sanur Bali Denpasar
Grand Palace Hotel Sanur Bali
Grand Palace Hotel Sanur - Bali Hotel
Grand Palace Hotel Sanur - Bali Denpasar
Grand Palace Hotel Sanur Bali CHSE Certified
Grand Palace Hotel Sanur - Bali Hotel Denpasar

Grand Palace Hotel Sanur - Bali Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 350 out of 537 reviews" "
Rating 8 - Good. 141 out of 537 reviews" "
Rating 6 - Okay. 36 out of 537 reviews" "
Rating 4 - Poor. 3 out of 537 reviews" "
Rating 2 - Terrible. 7 out of 537 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were so lovely and helpful. The rooms were cleaned daily and bottles of water & toilet paper were replenished when required. The restaurant food was good and the massages were wonderful. I would highly recommend family and friends.
Stayed 7 nights in Oct 2024

10/10 Excellent

Carlos and Abigail

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, kids loved the pool. Free shuttle service was a great touch. Staff were super helpful and friendly.
Stayed 5 nights in Oct 2024

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Although located in the main road through Sanur, we could not hear the traffic particularly in our room which has been the most peaceful sleep in our 2 week trip to Bali. Located near the beach but could probably advertise that more. The restaurant staff were mostly trainees and were slow to bring anything asked for eg. poached eggs took 25 minutes and a latte took 15 minutes!
Stayed 2 nights in Oct 2024

6/10 Okay

Aisha

Business traveller
Disliked: Amenities
Breakfast was poor. WIFI was not really dependable. Hotel was away from the main attraction street
Stayed 3 nights in Sep 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Travelled with partner
great property
Stayed 2 nights in Sep 2024

8/10 Good

vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful but on main road very very busy
Stayed 3 nights in Jul 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fantastic,staff really helpful great room.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jeehyun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcoming vibes from the staff, they were always greeting us with smile during our stay. There were always someone who were cleaning the hotel as well. Pool was incredible, saw quite a bit of children but it didn't bothered us during the stay, noise control was great. Walking distance to the icon Bali, and 10 mins ride to the beach. They also offer free drop off to the beach at certain times (twice a day) Highly recommend!
Stayed 2 nights in Aug 2024

8/10 Good

vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious we had a pool access but could’ve done with steps for easy access to pool hard to get out
Stayed 2 nights in Jul 2024

8/10 Good

Filip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

stephen john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
The food at the restaurant was expensive and mediocre. The breakfasts were mediocre, sausages were cool, juice was room temperature. Omelette was good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is in a good spot but aircon didnt work that well, bathroom sink got stuck and it was noisy. Ok for a transit stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Palace offers an excellent breakfast buffet and the staff is very responsive and friendly. The rooms are quiet and comfortable. An excellent value near Sanur beach.
Stayed 28 nights in Jun 2024

10/10 Excellent

Silvia

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Abi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a great size, comfortable beds, however it was on the main drag and a bit further away from the busy shopping and restaurant area. Their pool area was nice but mainly shaded, the guests at the time were mostly older adults and looked unimpressed with having children playing in the pool- this may have been a one off though
Stayed 6 nights in Jun 2024

8/10 Good

Bruce

Stayed 1 night in Jun 2024

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent, staff very friendly. The hotel itself was spotless, someone always cleaning. Breakfast good simple variety very much enjoyed our stay. The road outside the hotel isn’t very walking friendly lots of holes in concrete, massive holes so not accessible friendly we did have to walk on the road with a lot of oncoming traffic.
Stayed 3 nights in Jun 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like how far it was from everything and the busyness of the bypass road.
Stayed 9 nights in Jun 2024

10/10 Excellent

Nica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, but a little bit of a walk down back roads and paths to Sanur Beach. The walk was about 20 minutes, but loved the frindly people we met along the way. Very safe to walk.
Stayed 5 nights in May 2024

10/10 Excellent

Samantha, Auckland

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Great pool not overly busy. Buffet breakfast was great. All in all nice place to stay.
Stayed 3 nights in May 2024

10/10 Excellent

Ben

Good breakfast, pretty clean and tidy. Aircon could be better.
Stayed 2 nights in May 2024

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel though the pool was cold the staff were amazing and the food was really good. Thanks so much x
Stayed 8 nights in May 2024