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Collection O Samurai Hotel Sanur

3.0 star property

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Photo gallery for Collection O Samurai Hotel Sanur

Outdoor pool
Reception
Family Suite
Front of property
Suite, 1 Double Bed | Bathroom

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
275, Jalan Bay Pass Ngurah Rai Sanur, , No 275 Batujimbar, Sanur,, Denpasar, Bali, 80228
  • Sanur Beach
    ‪12 min walk‬
  • Sanur Night Market
    ‪20 min walk‬
  • Mertasari Beach
    ‪5 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Suite

Family Suite

Family Suite

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Single Beds

Suite, 2 Single Beds

Suite, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
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About this property

Collection O Samurai Hotel Sanur

Hotel with free parking, near Sanur Beach
Along with an outdoor pool, this smoke-free hotel has a 24-hour front desk and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a garden, and multilingual staff assistance are onsite.
Collection O Samurai Hotel Sanur offers 15 air-conditioned accommodations with complimentary bottled water and fans. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Collection O Samurai Hotel Sanur, you'll be within walking distance of Sanur Beach. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • 8 minutes by car from Sanur Beach and 12 minutes from Waterbom Bali
Collection O Samurai Hotel Sanur offers its guests an outdoor pool, multilingual staff, and a garden. Public spaces have free WiFi. Collection O Samurai Hotel Sanur also features express check-in, room service (during limited hours), and express check-out. Self parking is free.

This 3-star Denpasar hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Fan
  • Heating
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Collection O Samurai Sanur
Collection O Samurai Hotel Sanur Hotel
Collection O 94331 Samurai Hotel Sanur
Collection O Samurai Hotel Sanur Denpasar
Collection O Samurai Hotel Sanur Hotel Denpasar
Super OYO Collection O 94331 Samurai Hotel Sanur

Collection O Samurai Hotel Sanur Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, helpful staff
Stayed 2 nights in Mar 2025

8/10 Good

Idris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in tuesday and checked out friday morning, no staff clean my room hotel. Other than that no problem.
Stayed 3 nights in Mar 2025

2/10 Terrible

Kerry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't allowed to take my bags upstairs to the room. They were kept in a room that anyone could access. Utility outlets weren't working at the bed. 2 of three showers weren't working. Place was dirty, kitchen was gross.
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Bigyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean neat place
Stayed 1 night in Nov 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool and close to everything.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
좋은 시설, 불성실한 직원들
1. 시설 자체는 노후되지 않은 편. 깔끔함. 2. 리셉션에 사람이 없는 경우가 많아 간단한 질문을 하려고 해도 도움을 청할 수 없음. 3. 요청하지 않은 서비스는 먼저 챙겨주지 않음. 청소, 수건 교체는 물론 다 찬 휴지통 교체도 매번 요청해야 이뤄짐. 그러나 직원이 안 보여서 그 요청을 바로바로 못하는 게 문제. 4. 처음 숙소 가자마자 화장실 바닥에 먼지, 머리카락, 휴지등이 많이 있는 것을 발견. 청소한 결과가 이렇다면 청소 요청해도 결과가 만족스럽지 않을것 같아 여분의 칫솔로 바닥면, 벽면 타일등을 전부 청소. 곰팡이는 없었지만 간단히 벗겨지는 물이끼와 흙먼지가 제법 있었음. 그 후 방과 화장실 청소를 매일 내가 하고, 6일째에 처음으로 방청소를 부탁함. 이불과 배게에서 냄새가 났기 때문. 그런데 청소가 끝난 후 들어가니 배게 커버는 모서리 라인에 맞지도 않게 솜이 우겨져 들어가 있고, 흙 얼룩이 선명히 보이는 시트는 아예 갈아져 있지도 않았음. 바닥에 모래가 밟혀서 다시 물걸레로 청소하니 다량의 흙먼지가 나옴. 5. 수건이 얼룩이 많고 노란것이 이해가 안 되었으나 지내면서 그 이유를 알게 됨. 이 곳은 새 수건을 알아서 교체해주지 않으므로 수건을 말려가며 썼음. 그러다 수건 교체를 요구하자 출입구에 있는 선반에서 꺼내줌. 그곳은 호텔의 온갖 비품이 들어 있으나 잠겨 있지 않음. 직원들이 안 보이는때가 많으므로 투숙객들이 알아서 빼서 쓰는데, 다른 호텔과 달리 관리감독이 없다보니 무분별하게 가져가서 사용함. 쉽게 구할수 있다보니 용도에 맞지 않게 바닥청소나 음식 얼룩 제거등에도 사용하다보니 수건이 모두 그렇게 되었던 것. 6. 마지막 3일은 와이파이 기계가 고장나서 와이파이가 안 됨. 몇 차례 요청하였으나 첫날 저녁에만 수리하는 사람 보이고 그 다음날엔 작업 하는 사람조차 안 보임. 나올때까지 고쳐지지 않았음. 7. 호텔 자체가 가진 장점이 큰데, 관리가 전혀 안 되어 망가지고 있는 느낌. 호텔의 정책에 협조하고 규칙을 잘 지킬수록 손해보는 느낌. 직원들의 체계를 잡고, 불성실함을 고칠 필요가 있어 보임.
Stayed 6 nights in Jan 2025