Aston Denpasar Hotel & Convention Center

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aston Denpasar Hotel & Convention Center

Lobby
Property entrance
3 outdoor pools
Premium bedding, pillow-top beds, minibar, in-room safe
Family Room

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
Jl. Gatot Subroto, Barat No. 283, Denpasar, Bali, 80231
  • Cokroaminto
    1 min walk
  • Gatot Subroto
    1 min walk
  • Badung Market
    3 min drive
  • Denpasar (DPS-Ngurah Rai Intl.)
    42 min drive

Room options

Superior Double or Twin Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

Deluxe Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Aston Suite

  • 80 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Suite Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Family Room

  • 60 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

Deluxe Premier

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Aston Denpasar Hotel & Convention Center

Family-friendly hotel with 3 outdoor pools and free valet parking
Along with 3 outdoor pools, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, spa services, 24-hour room service, and a business center are onsite.
Aston Denpasar Hotel & Convention Center offers 258 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Denpasar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Aston Denpasar Hotel & Convention Center, you're just a quick walk from Gatot Subroto. Features include free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking, self parking, and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the 3 outdoor pools
  • Services include free babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • 14 minutes by car from Kuta Beach and 10 minutes from Eat Street
  • Airport and local-area shuttle service available for a fee
As a guest of Aston Denpasar Hotel & Convention Center, you'll find 3 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site. Business amenities include a business center and 12 meeting rooms.

WiFi is free in public spaces. Spa services, barbecue grills, and tour/ticket assistance are also featured at the family-friendly Aston Denpasar Hotel & Convention Center. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available.

This 4-star Denpasar hotel is smoke free.

Jempiring Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • Jempiring Restaurant

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness centre
  • Spa services

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free babysitting
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 12

Outdoors

  • BBQ grill(s)
  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aston Denpasar Hotel & Convention Center

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 999999.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 268000 per vehicle (one-way)
  • Rollaway bed fee: IDR 999999.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Aston Denpasar Hotel & Convention Center offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Aston Denpasar
Aston Denpasar Hotel
Aston Hotel Denpasar
Hotel Aston Denpasar
Hotel Denpasar
Aston Denpasar Hotel And Convention Center Bali
Aston Denpasar Hotel Denpasar

Aston Denpasar Hotel & Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 90 reviews" "
Rating 8 - Good. 40 out of 90 reviews" "
Rating 6 - Okay. 16 out of 90 reviews" "
Rating 4 - Poor. 7 out of 90 reviews" "
Rating 2 - Terrible. 5 out of 90 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amnah

Liked: Cleanliness, staff & service, property conditions & facilities
The reception names Yogi was exceptionally helpful
Stayed 3 nights in Feb 2024

6/10 Okay

Steven, Sydney

It's quite far away from any attractions. Food option is not appetising.
Stayed 2 nights in Sep 2023

2/10 Terrible

ROBERT BRIAN, Okayama

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
POSSIBLE CREDIT CARD FRAUD. I stayed there on January 23rd to january 27th 2023. At that time the hotel scanned my credit card to secure a deposit. They correctly withdrew my expedia bill. with which I have no issue. However 5 additional amounts accounting to 80702 JPY were withdrawn against google ads exactly at the time I stayed there. The hotel was the only institution to physically touch my card in the previous two months. I used it on the 25th in Ubud and it cannot be that restaurant as the amounts were withdrawn beforehand. I approached the hotel to report the possibility that fraud has been committed by one of their staff. I contacted Google ads and they confirmed the card details were used by a third party (indonesian name gmail starting with S). Their accountant basically just said they have secure systems and their hotel does not record credit card information, This is PATENTLY untrue because I was shown a print out of my card details (name, number, expiry and PIN) printed on a paper. This can ONLY be done if my information was stored on their system. DO NOT LET THEM SEE YOUR CREDIT CARD I am still awaiting a satisfactory result from their accountant.

10/10 Excellent

Wendy Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the property while attending a conference there. The facilities and staff were excellent for the purpose. Overall, everything at the hotel was fine except for dinner at the restaurant. It took over half an hour to receive the dish I ordered and some people at my table had to wait even longer.
Stayed 1 night in Aug 2023

8/10 Good

Siegfried, Upland

Travelled with partner
Liked: Staff & service, property conditions & facilities
Wonderful staff, nice food, decent location, not a great place to go out for a walk (although the security guard is quick to help stop traffic so you can cross the street). Bali had a rough 3 years with the tourist industry decimated by covid; the hotel is coming back, but be tolerant if the facilities are still recovering. Staff were a pleasure to interact with.
Stayed 1 night in Aug 2023

6/10 Okay

Jody

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff always wanting payment before we had finished meals. Toilet blocked regularly, toiletries not replaced. Bed and room comfortable, TV had only instructions in Bahasa. SPA advertised has not been available for a long time, so it is wrong to advertise a SPA massage service, as this was one of the reasons we selected the hotel. The other was the GYM, very good service but, not run directly by the hotel and only one guest from each room can use the gym, and then only once per 24 hours. This is not expectable. The basic stuff was fine and breakfast was quality, but we can do better for the price in Sanur. Ideal for Indonesian conventions not not for other types of guests.
Stayed 3 nights in Jul 2023

6/10 Okay

Anom

2/10 Terrible

Don

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor carpet was so old that it was dusty and the towels smelled of mold. I do not recommend this hotel
Stayed 2 nights in Nov 2022

10/10 Excellent

NATHAN

Stayed 6 nights in Apr 2022

10/10 Excellent

Yora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the rooms were good for the family
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
not a good experience
When I arrived I was quickly unsold because I was told that the first room that was on Hotels.com was only available to smokers. Then after paying more they made me wait for 20 minutes to “prepare the room.” Finally, I get to the room but it was super hot! Couldn’t find the AC for awhile. Had to search. Finally, found one of them but it didn’t work. The other one blew very weak. I asked for help. They sent an engineer. Long story short... 4 hours later, the engineer still couldn’t fix it. I was so weary at that point that I felt unwell. I finally just told the front desk that I couldn’t take it anymore and needed to find a new place. At that point they were very polite. And totally admitted they messed up. But it was too late.
Stayed 1 night in Sep 2019

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poorly lit room, unsuitable for business traveller
Not suitable for business travelers. The living area is too dim and impossible to do any work. No bottled water was provided, guests need to do self collection of water from a water dispenser.
Stayed 2 nights in Aug 2019

8/10 Good

Cecille mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kudos for this hotel 👍
We really had a pleasant stay. Staffs are very friendly and accomodating. There’s a wide selection of food in the buffet breakfast. and to our surprise the hotel gave us a free room upgrade. Overalll it’s nice hotel.
Stayed 7 nights in Jul 2019

10/10 Excellent

Yora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Hotel restaurant had a generous menu but when ordering we were advised that only about 5 dishes were available including limits on how many of each dish we could provide. No choice as not many options locally as an alternative. Staff friendly and hotel condition was average. Location a bit too far from the city/airport.
Stayed 1 night in Jan 2019

8/10 Good

Cheryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
nice hotel and staff
No one came and picked us up at airport and we set that up when we made reservations.
Stayed 1 night in Apr 2018

8/10 Good

Kenneth

Liked: Staff & service
Eh, just okay
Hotel was okay....the hotel put us into a smoking room initially and then moved "upgraded" us into a non smoking room. The AC in the main bedroom didn't work too well but the other room had a strong AC. The carpet was a bit soiled which requires some attention soon. The bathrooms were okay just to shower...wouldn't want to spend anytime longer in there. The bed was fairly large. The lighting in the room was horrible.
Stayed 2 nights in Nov 2017

6/10 Okay

Jacopo

Liked: Staff & service
Sorry, not using it again
Great staff, one bedroom apt pretty spacious, not exactly in perfect conditions and not properly tidy. I was facing the restaurant and pool, every morning at 8am loud music and screaming people bathing. Plus, gym nearby with absurd loud music until 8.30pm
Stayed 3 nights in Sep 2017

10/10 Excellent

Masrur, London, UK

Liked: Staff & service, property conditions & facilities, room comfort
Best place to stay for polite staffs & Halal food
First and foremost, what caught our attention was the politeness of the hotel staffs. They were very accommodating and make you feel right at home. From manager to waiting staffs everyone was very nice and friendly. The atmosphere was very calm and relaxed despite of being peak season in Bali . We chose the hotel for it's halal catering and alcohol free environment. The hotel transport is reasonably priced and will give you a peace of mind with a trusted and friendly hotel staff driving you around. Please be little cautious about renting a car with a driver as many a time these drivers will take you places you had no plans to visit. they make their money that way.
Stayed 11 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017