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2 May 2020 by EAM-The Lodhi
Dear Guest, We sincerely regret the inconvenience faced by you during your stay and proffer a sincere apology. We certainly value your comments as they help us introspect, evolve and ameliorate our service offering, and we continually strive to ensure that we iron out any imperfections. We hope you give us another opportunity to showcase our improvements and do look forward to welcoming you back. Kindest Regards, Saurabh Khurana Executive Assistant Manager
The Lodhi - A member of The Leading Hotels Of The World offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. Business amenities include a business centre, a meeting room, and limo/town car service. A fitness centre, a sauna, and a library are also featured at the luxury The Lodhi - A member of The Leading Hotels Of The World. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star New Delhi hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking , Parking (limited spaces)
The Lodhi - A member of The Leading Hotels Of The World offers 96 accommodations with DVD players and minibars. Rooms open to balconies. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
Elan – This restaurant specialises in Indian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open 24 hours.
Perbacco – This restaurant specialises in Italian cuisine. Open daily.
Pool Cafe – This poolside café only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Safari BAR – On-site bar. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, a sauna and a fitness centre.
Children aged under 18 years old are not allowed in the swimming pool or hot tub without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
The Lodhi - A member of The Leading Hotels Of The World offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Maximum 2 Visitors are allowed in a guest room at any point of time.
Please note that PAN cards are not accepted as identification at this property.
This property prohibits outside alcohol and all forms of smoking, including hookah and shisha, on site.
Visitors are not allowed in the guest rooms post 8 PM
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of the Leading Hotels of the World.
