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Taj Palace, New Delhi

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Taj Palace, New Delhi

Poolside views, open daily
Garden Luxury Suite King Bed Pool View | Living room
Tata Suite 2 Bed King/ Twin Pool View | Bathroom
Lobby
Presidential Suite Forest & Pool View

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
2 Sardar Patel Marg, New Delhi, Delhi, 110 021
  • Dhaula Kuan
    8 min walk
  • Rani Bagh at Taj Palace
    1 min walk
  • New Delhi Chanakyapuri Station
    5 min walk
  • Delhi (DEL-Indira Gandhi Intl.)
    25 min drive

Room options

View all photos for Garden Luxury Suite King Bed Pool View

Garden Luxury Suite King Bed Pool View

Garden Luxury Suite King Bed Pool View

  • 120 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Suite Forest & Pool View

Presidential Suite Forest & Pool View | Bathroom

Presidential Suite Forest & Pool View

  • 249 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room Twin Bed Diplomatic Enclave View

Superior Room Twin Bed Diplomatic Enclave View

Superior Room Twin Bed Diplomatic Enclave View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Taj Club Suite King Bed Diplomatic Enclave View

View from room

Taj Club Suite King Bed Diplomatic Enclave View

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Luxury Suite King Bed Pool View

Garden Luxury Suite King Bed Pool View

Garden Luxury Suite King Bed Pool View

  • 120 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room Queen Bed Diplomatic Enclave View

Superior Room Queen Bed Diplomatic Enclave View

Superior Room Queen Bed Diplomatic Enclave View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Taj Club Room Twin Bed Diplomatic Enclave View

Premium bedding, minibar, in-room safe, individually decorated

Taj Club Room Twin Bed Diplomatic Enclave View

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Taj Club King Bed Junior Suite

Taj Club King Bed Junior Suite

Taj Club King Bed Junior Suite

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Tata Suite 2 Bed King/ Twin Pool View

Tata Suite 2 Bed King/ Twin Pool View | City view

Tata Suite 2 Bed King/ Twin Pool View

  • 697 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Taj Club Room King Bed Diplomatic Enclave View

Premium bedding, minibar, in-room safe, individually decorated

Taj Club Room King Bed Diplomatic Enclave View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room Twin Bed Diplomatic Enclave View

Premium bedding, minibar, in-room safe, individually decorated

Luxury Room Twin Bed Diplomatic Enclave View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Luxury Room King Bed Diplomatic Enclave View

Premium bedding, minibar, in-room safe, individually decorated

Luxury Room King Bed Diplomatic Enclave View

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room Twin Bed Diplomatic Enclave View

Deluxe Room Twin Bed Diplomatic Enclave View

Deluxe Room Twin Bed Diplomatic Enclave View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room King Bed Forest and Pool View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room King Bed Forest and Pool View

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Taj Club Room King Bed Forest and Pool View

Premium bedding, minibar, in-room safe, individually decorated

Taj Club Room King Bed Forest and Pool View

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Taj Club Suite King Bed Forest and Pool View

View from room

Taj Club Suite King Bed Forest and Pool View

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room King Bed Diplomatic Enclave View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room King Bed Diplomatic Enclave View

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite King Bed Pool View

Luxury Suite King Bed Pool View

Luxury Suite King Bed Pool View

  • 90 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Taj Palace, New Delhi

Luxury hotel connected to the convention center in Chanakyapuri with 4 restaurants
4 restaurants, a full-service spa, and a golf course are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a health club, and a bar/lounge.
Taj Palace, New Delhi offers 403 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Jiva has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The breakfast at Taj Palace, New Delhi gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Dhaula Kuan. Free WiFi in public areas, free valet parking, and 4 restaurants are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at Orient Express, a fine-dining restaurant that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with aromatherapy, deep-tissue massages, or body scrubs at Jiva
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a golf course, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from The Chanakya and 7 minutes from Lodhi Garden
  • Airport shuttle service available for a fee
Taj Palace, New Delhi offers its guests a full-service spa, a golf course, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 49998 square feet (4645 square meters) and includes a conference center. A health club, a spa tub, and a steam room are also featured at the luxury Taj Palace, New Delhi. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Taj Palace, New Delhi was completed in September 2019.

Smoking is allowed in designated areas at this 5-star New Delhi hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Orient Express - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Loya - This restaurant serves lunch and dinner. Open daily.
Spicy Duck - This family restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
The Blue Bar - This poolside bar specializes in local and international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Capital Kitchen - This poolside family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours. Open daily.
Late night fare is available from 24-hour room service.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Taj Palace, New Delhi is listed in the 2021 Travel + Leisure 500.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: INR 2183 for adults and INR 625 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Hosted evening meal available daily for a fee of INR 3422

Restaurants on site

  • Orient Express
  • Loya
  • Spicy Duck
  • The Blue Bar
  • Capital Kitchen

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Designer shops
  • Evening entertainment
  • Full-service spa
  • Golf course
  • Mini golf
  • Outdoor pool
  • Playground
  • Private picnics
  • Shopping centre
  • Shopping
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • Children's dinnerware
  • Children's toys
  • DVD player
  • Free cots/infant beds
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (49998 square feet of space)
  • Coworking spaces
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Renovated entire property – September 2019
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • DVD player
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Taj Club Reception for Taj Club Rooms and Suites]
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa. Indian citizens must show a PAN card at check-out for cash transactions exceeding INR 25,000.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Taj Palace, New Delhi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2500.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 5000
  • Christmas Eve (24 December) Gala Dinner per child: INR 2500 (from 4 to 11 years old)
  • Christmas Day (25 December) Gala Dinner per adult: INR 10000
  • Christmas Day (25 December) Gala Dinner per child: INR 5000 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 10000
  • New Year's Eve (31 December) Gala Dinner per child: INR 5000 (from 4 to 11 years old)
  • New Year's Day (1 January) Gala Dinner per adult: INR 10000
  • New Year's Day (1 January) Gala Dinner per child: INR 5000 (from 4 to 11 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: INR 5000
  • Valentine's Day (14 February) Gala Dinner per child: INR 2500 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 2183 for adults and INR 625 for children
  • Airport shuttle fee: INR 3250 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: INR 3250.00 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2500.0 per night
  • Hosted evening meal: INR 3422

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Taj Palace, New Delhi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The check-in location differs from the property location. To check in, guests will need to go to Taj Club Reception for Taj Club Rooms and Suites
Front desk staff will greet guests on arrival.
Outside food is not permitted on the premises.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.

Property is also known as

Hotel Taj Palace
Taj Hotel Palace
Taj Diplomatic Enclave New Delhi Hotel
Taj Palace Hotel New Delhi
Taj Palace New Delhi
Taj Palace
Taj Diplomatic Enclave Hotel
Taj Diplomatic Enclave New Delhi
Taj Diplomatic Enclave
Taj Palace New Delhi Hotel
Taj Palace Hotel
Taj Palace New Delhi
Taj Palace, New Delhi Hotel
Taj Palace, New Delhi New Delhi
Taj Palace, New Delhi Hotel New Delhi

Taj Palace, New Delhi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 723 out of 1007 reviews" "
Rating 8 - Good. 157 out of 1007 reviews" "
Rating 6 - Okay. 50 out of 1007 reviews" "
Rating 4 - Poor. 42 out of 1007 reviews" "
Rating 2 - Terrible. 35 out of 1007 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Selvaratnam

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Abhishek

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I have been staying at the Taj for the last 10 years but my experience this time was not that great Check-in: There was a huge Que at the time of Check-in and nobody managed the Queue. People would just cut the line and get into check-in and the staff never bothered to sign in the guests who were waiting in the Queue Room - The room was very clean and spacious Room Service - This was disappointing, be it in-room dining, Laundry, or house-keeping anything that you requested had to be followed up with 2-3 reminders Check Out - This was smooth and fast Unfortunately, one of my favorite properties in Delhi is losing out on its charm because of its service.
Stayed 4 nights in Aug 2024

2/10 Terrible

Zaffori ventures llc

Business traveller
Disliked: Cleanliness, staff & service, room comfort
It’s a fraud
Stayed 1 night in Aug 2024

10/10 Excellent

Harjeev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Mignar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I realy enjoyed staying with my family but most of all I enjoyed the spa. It very relaxing both the facial with Savita and the foot massage.
Stayed 1 night in Sep 2024

10/10 Excellent

Zehra

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and the food was phenomenal!
Stayed 5 nights in Aug 2024

10/10 Excellent

Arun

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Siddhika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, friendly staff and accessible location.
Stayed 1 night in Aug 2024

10/10 Excellent

Kailash

Travelled with family
Stayed 3 nights in Aug 2024

10/10 Excellent

Mukesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was Excellent. Location, property condition and to top it all warm and friendly staff. Definitely would like to mention the out of this world Breakfast buffet ( number of items, high quality ingredients and the service)
Stayed 2 nights in Aug 2024

8/10 Good

Deepak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 1 night in Aug 2024

10/10 Excellent

Sathish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service when we were there. Close to the airport. We made good use of the pool and the gym.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 25 nights in Jul 2024

10/10 Excellent

Hemangi

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality and yummy breakfast!
Stayed 1 night in Aug 2024

10/10 Excellent

Sathish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Really enjoyed our short stay here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, very clean and opulent.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with group
My stay was extremely disappointed for the first time at taj. The food at capital kitchen was extremely bad it was my birthday I was there with my friend extremely disheartened with the customer service. It was more like a three star property. Nobody was empathetic. Attached are the pictures of the washroom such dirty water in bath tub cominv couldn’t even take a shower properly
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service
Every time we had a question we received answers. Your service was friendly and professional
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Jul 2024

10/10 Excellent

Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well and good
Stayed 9 nights in Aug 2024

10/10 Excellent

Avinash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really comfortable stay in the midst of buzzing capital
Stayed 2 nights in Aug 2024

4/10 Poor

Jas

Travelled with family
We had very high expectations about ending our trip to India by staying at the Taj Palace. The YouTubers were very complementary. To put things into context… we had stayed at the Leela Palace as well as the Oberoi prior to checking into the Taj Palace. Our family had reserved two suites. Upon entering into the hotel.. you are hit by a very strong infuser fragrance. Check in required a long wait with little to no accommodations. Unlike the other hotels we checked into in India, no one greeted you in reception, you were left to hang about for a free agent. After over thirty minutes we finally made it to the check in point. As we got off the elevator’s to our rooms, we were literally over taken with a heavy caustic chemical smell that permeated the halls and entered into the rooms. The smell was so overpowering… that some of us developed headaches. The staff at their main restaurant was understaffed and clueless as to basic service 101…. We had to repeatedly ask for flatware and napkins, water and plates., one could literally get better service at a Sizzler or Dennys restaurant. For a hotel that claims to be in the same tier as an Oberoi or a Leela palace, they fell very short of a five star hotel. Closer to a 2.5-3 star facility. Our family will never stay at this hotel again. Save your time and book a stay at the Oberoi or Leela Palace.
Stayed 2 nights in Aug 2024

8/10 Good

surjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024