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Hotel Toronto

3.0 star property

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Photo gallery for Hotel Toronto

Reception hall
Daily continental breakfast (INR 2 per person)
Exterior
Reception hall
Frette Italian sheets, memory-foam beds, desk, soundproofing

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
10072 /1, Multani Dhanda, Paharganj, New Delhi, Delhi N.C.R, 110055
  • Ajmal Khan Road
    ‪3 min drive‬
  • Gole Market
    ‪3 min drive‬
  • Chandni Chowk
    ‪3 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪38 min drive‬

Room options

View all photos for Executive Room

Frette Italian sheets, memory-foam beds, desk, soundproofing

Executive Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Frette Italian sheets, memory-foam beds, desk, soundproofing

Triple Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Vishal Residency, Mahipalpur Near IGI Delhi Airport

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.2 out of 5, (67)
The price is €26
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Hotel Vishal Residency, Mahipalpur Near IGI Delhi Airport

About this property

Hotel Toronto

Central hotel with free valet parking connected to the convention center in New Delhi
This hotel features a restaurant, a rooftop terrace, and coffee/tea in a common area. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite.
Hotel Toronto offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary newspapers. Memory foam beds feature Frette Italian sheets. 32-inch LED televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

With your stay at Hotel Toronto, you'll be connected to the convention center and within walking distance of Chandni Chowk. Free WiFi in public areas, free valet parking, and a free manager's reception are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Chandni Chowk and a few minutes from Jama Masjid
  • Airport, train station pick-up, and shopping center shuttle service available for a fee
There's a restaurant on site. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. A rooftop terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hotel Toronto. The hotel can provide concierge services and wedding services. Self parking and valet parking are free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 3-star New Delhi hotel.

The hotel hosts a free manager's reception on select days.
Hotel Toronto has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:00 AM: INR 2 per person
  • 1 restaurant
  • Free manager's reception
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Frette Italian sheets
  • Memory-foam mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Phone
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Toronto

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 400 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately INR 2 per person
  • Airport shuttle fee: INR 1800 per vehicle (roundtrip)
  • Rollaway bed fee: INR 400 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Toronto offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Toronto New Delhi
Toronto New Delhi
Hotel Toronto Hotel
Hotel Toronto New Delhi
Hotel Toronto Hotel New Delhi

Hotel Toronto Reviews

Reviews

6.6
Rating 10 - Excellent. 13 out of 55 reviews
Rating 8 - Good. 15 out of 55 reviews
Rating 6 - Okay. 10 out of 55 reviews
Rating 4 - Poor. 6 out of 55 reviews
Rating 2 - Terrible. 11 out of 55 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

2.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Uthaya

Liked: Room comfort
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

4/10 Poor

adrian, zurich

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Below expectation ought to have shuttle service
Not what expected very disappointed by owner not staff

2/10 Terrible

Ammar, New Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel staff ever
I booked a room for two nights when I arrived exhausted after a long travel and after roaming around the location tryig to fin the hotel, with a stupid face the receptionist simply says we don't have empty rooms. No apology no sorry nothing. Piece of advice DON'T BOOK THIS HOTEL.

8/10 Good

Av

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and great value
We had two stays at hotel toronto and both were very good. We were upgraded to the family room which was quite nice and the staff were very accomodating and friendly with any questions. The room itself was quite clean and the rooms service also quite great. No complaints. The locations is good and just off the main street in Pharganj but can be a little tricky to find at first. Overall a great stay at a reasonable price, would come back here.

8/10 Good

ZABI, CANADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for few days at this location. The guys at front desk were very helpful. They guided us about few location and sightseeing in Delhi that we weren't aware of. The morning breakfast was good and rooms were tidy and neat.

2/10 Terrible

RESHMA, Amsterdam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nightmare!!! Never stay there!
This is the worst hotel ever. When we arrived there after a 30 hour journey they told us the hotel was full while we had paid in full in advanced. Then they offered us another hotel without informing us that it woukd be for 1 night only. When I heard after the first night that we had to shift again and that to a horrible hotel I called hotels.com to refund the rest of our stay. They promised to do so but after 2 weeks no trace of the money. This is sooo bad I cannot believe it. Now I have to chase hotels.com to get our money back, unbelievable. Never ever stay at Toronto they are not to trust.

2/10 Terrible

Naba, Toronto, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Credible- be aware
I booked a room in advance based on positive reviews I had seen online. The hotel was difficult for the airport taxi driver to locate. I informed the hotel about my booking 3 days ago and also requested info for a bus tour to Taj Mahal. When I got to the hotel, I was asked to pay. I said I would pay at the time of check out, to which the staff agreed. I was then told to follow a boy, but he took me outside. I asked whee we were going. He said to the other hotel because that one was full. He took me to the street to get an auto, for he said it is another 2-3 KMs away. I returned to the front desk and told that I'd like to cancel the reservation, to which he agreed. I went back to street, found an auto, put my luggage in and went to central Delhi to find another hotel, which I luckily did.

2/10 Terrible

Francisco J, Los Angeles, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEWARE THIS HOTEL!
What I experienced at this hotel was absolutely ridiculous and I would not wish it upon my worst enemy. I arrived at about 7am to the lobby and had requested early check in weeks earlier. I spoke to reception and they said my room would be ready shortly, but after it started taking a while I said I would go sightseeing and come back later. Eventually, I returned to the hotel in the evening, exhausted after 24 hours of flying and a long day walking, getting used to Delhi, and sightseeing, to hear the news that my room was no longer available because a pregnant woman was staying there. This was interesting and sketchy because I had been told earlier that my room was available for me and just needed to be cleaned etc. Then the manager offered me an "upgraded" room in a nearby hotel, to which I had no choice but to relocate to, since they wouldn't budge on getting me a room at this one. Finally we arrive, and not only is the new room the exact same as what the other should have been (I.e. not an upgrade), but there was a disgusting, foul stench in the bathroom, which they knew about since they left the fans on, and no toilet paper. It is unbelievable that they gave me such a poor accommodation after all they put me through. Hotel staff, besides management, were polite, helpful and friendly. Pretty close to Connaught Place and New Delhi Station. AVOID at all costs.

2/10 Terrible

kat, virginia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't
My friend and I had a reservation and arrived at 1 30 am. The person checking us in was the owner. He decided that he was not going to give me a room at that hotel and that he was going to send me in a taxi (at our expense) to his other, newer property, wherever that was, I still don't know. He sent his bag boy with us to hail a cab/stand on the side of the road at 2 am. His bag boy wasn't going to come with us. 4 taxis go by and aren't willing to take us to this other place. At this point we were both very upset. The owner didn't even give me a receipt for the money that I had paid and when I tried to explain that we had a tour guide picking us up from his hotel that I had a reservation for that was due to arrive at 4 30 am the same day, he didn't care. At that point we got our money back. Tldr: owner of hotel didn't honor reservation.

4/10 Poor

Urmas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Christian, Vienna

Liked: Staff & service, room comfort
Good bugdet hotel with phantastic bed quality
This hotel at the edge of Paharganj is a good budget option, especially because the bed was the best I had in one month of Indian budget hotels. It is really outstanding!! The room could have been a cleaner, but everything else was ok. The location is not great. The hotel is difficult to find at the end of a side street, and the hotel name is not lit in the night.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the station Little hard to get to

2/10 Terrible

Miroslava

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE, PERIOD
Walked the streets of New Delhi (ND) for 14 hours, returned back to the room to find out there was no hot water. They attempted to fix the issue but couldn't; reception advised that they would move us to an alternate hotel 15-20 minutes further out of ND, but we had to leave in 5 hours so we kindly refused. I asked for a discount when the manager called asking to talk to me. He advised that all of ND was currently out of hot water (stop laughing those who are reading!) and that there was a problem with the river that supplied water to the city. I threw the phone back to the guy behind the desk and went back to my room. DO NOT STAY HERE, for the price was pathetic for what is actually on offer... the walls are literally dirty; stay a 10 minute walk to the south.

8/10 Good

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Barney and Jess, Cambridge, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful Hotel off the noisy street
Had a nice stay at this hotel, extended by a day. Staff were amazing, tour to Agra had the safest driver we've seen in India so far. Also came to police station to translate when my phone was stolen on the street.

2/10 Terrible

Praveen, Santa Clara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was overbooked and no room at 2am! Avoid!
Please don't stay here. Go elsewhere if you can. I booked on hotels.com and I guess these people don't have a good coordination with Hotels.com/Expedia. I had to arrive in Delhi at 11pm but my flight got delayed and I ended up arriving at 12:30am. I don't speak much Hindi. By the time I got an Uber and reached here, it was close to 2am! It is in a small galli (or alley) in Paharganj. The staff were sleeping when I came. I had to wake them up. They opened the door and told me that they had overbooked all the rooms and I that I don't have a room now (even though guaranteed by hotels.com). The staff was nice and said they would take me to a "sister hotel" about a 10 min walk away from this one. It's 2am in the night and I was not prepared to walk for 10 min with my luggage in a new city where I don't speak the language. So, I just called up Hotels.com and booked myself on a nicer $100 per night hotel on Ashoka Road. This being India, despite booking on the internet, I guess it helps to call a day in advance and let them know when you are arriving and that you are arriving for sure! Don't risk it, stay at a better place.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No sheets on bed, room very dirty, bathroom very approximative, back street entrance, no breakfast room. Maybe ideal for backpackers but not for us.

6/10 Okay

deepak, visakhapatnam

Disliked: Staff & service, property conditions & facilities
just budget no star
Morning tea service at 5 am came late by one hr though staff were reminded last evening since we were checking out in morning by six am

4/10 Poor

VENKATA RAMANA, Hyderabad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel services is very poor and hotel location is remote, to find exact location of hotel

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice hotel
It was a very happy stay. Rooms were clean and comforting. However, the WiFi experience and the water heater were the areas that disappointed me a little. The staff was great. And the overall experience was a nice one. Three stars from my side too this hotel.

8/10 Good

ARUN RAGHAVENDAR, Chennai

Liked: Cleanliness, staff & service, room comfort
Had a good stay in Toronto. The staff were nice and they have an excellent food at reasonable rate

8/10 Good

ARUN RAGHAVENDAR

Liked: Staff & service, room comfort

10/10 Excellent

Akash, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms..highly recommended
Nice budget hotel with clean rooms.. helpful staff.. close to train station and CP. highly recommended to any traveler.

10/10 Excellent

Dominykas, Kaunas, Lithuania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice layover
Well, everything was fine actually, comparing with hotel we stayed before in New Delhi it was huge difference. Rooms were nice, everything was clean, which we ussualy missed in most of the indian hotels, location is decent as there are most of the hotels located.. Had few issues with arriving there and meeting us, however it didn't concern as lot. Overall, it was nice and pleasent stay, would recommend it to the others and stay for the next time.