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Hotel Sunstar Grand

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sunstar Grand

Reception
View from room
Hallway
Breakfast, lunch and dinner served
Business Double Room, 1 Double Bed, No Windows | Room amenity

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
7A/17, W.E.A., Channa Market, Karol Bagh, New Delhi, Delhi N.C.R, 110005
  • BLK Super Speciality Hospital
    7 min walk
  • Olive Daniels
    3 min walk
  • Karol Bagh Station
    8 min walk
  • Delhi (DEL-Indira Gandhi Intl.)
    36 min drive

Room options

View all photos for Deluxe Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Business Double Room, 1 Double Bed, No Windows

Business Double Room, 1 Double Bed, No Windows

Business Double Room, 1 Double Bed, No Windows

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

In-room safe, individually decorated, individually furnished, desk

Executive Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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The price is €12
for 1 room
includes taxes & fees
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About this property

Hotel Sunstar Grand

New Delhi hotel in Karol Bagh with a steam room and a rooftop terrace
A restaurant, a steam room, and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, free train station pick-up, and a free manager's reception. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service.
Hotel Sunstar Grand offers 25 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include showers, bidets, and complimentary toiletries.

This New Delhi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.
During your stay at Hotel Sunstar Grand, you're just a quick walk from BLK Super Speciality Hospital. You'll find features like free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room
  • 5 minutes by car from Gurudwara Bangla Sahib and 6 minutes from Jama Masjid
  • Free train station pick-up shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. An airport shuttle (available 24 hours) is available for a fee. A steam room, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hotel Sunstar Grand. The hotel can provide concierge services and wedding services. Free self parking is available.

This 3-star New Delhi hotel is smoke free.

The hotel hosts a free manager's reception on select days.
Hotel Sunstar Grand has a restaurant serving breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free train station pick-up shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: INR 250 for adults and INR 250 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Free manager's reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Sunstar Grand

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 250 for adults and INR 250 for children
  • Airport shuttle fee: INR 900 per vehicle (one way)
  • Airport shuttle fee per child: INR 900 (one-way), (from 6 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Sunstar Grand offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sunstar
Hotel Sunstar Grand
Hotel Sunstar Grand New Delhi
Sunstar Grand
Sunstar Grand Hotel
Sunstar Grand New Delhi
Hotel Sunstar Grand Hotel
Hotel Sunstar Grand New Delhi
Hotel Sunstar Grand Hotel New Delhi

Hotel Sunstar Grand Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 47 reviews" "
Rating 8 - Good. 14 out of 47 reviews" "
Rating 6 - Okay. 10 out of 47 reviews" "
Rating 4 - Poor. 7 out of 47 reviews" "
Rating 2 - Terrible. 4 out of 47 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

shruti

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s ok
Stayed 1 night in Feb 2024

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find a better hotel..
Not a great experience. Sad & tired hotel. Room was not great - no window & cockroaches. Shower barely hot. Staff were forgetful & unhelpful. Breakfast was just ok. I do not recommend this hotel
Stayed 2 nights in Nov 2023

4/10 Poor

Prem

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Apr 2023

10/10 Excellent

Supa

Stayed 3 nights in Oct 2021

6/10 Okay

Verified traveller

Stayed 14 nights in Feb 2020

10/10 Excellent

Grateful

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very large, very nicely furnished room. Staff were all helpful and pleasant. Although I just have coffee and toast for breakfast, they provided a variety of hot dishes, cereal and fruits. There was plenty of hot water at all times. They provided a kettle and coffee/tea and bottled water daily which were most welcome. As mentioned previously, there is no top sheet on the bed but they were quick to provide same when I requested one. They arranged reasonably priced airport pickups and drop offs I enjoyed my stay at this hotel.
Stayed 3 nights in Feb 2020

2/10 Terrible

SHARON A

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
It was terrible, the property is not safe I suppose to stay 5 nights I left the same day. Pictures are very different from the Property.
Stayed 5 nights in Feb 2020

2/10 Terrible

Saul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please DO NOT stay here!
Booking this hotel was my worst experience with hotels.com and with hotels in India. The hotel did not exist, but the staff claims it was under maintenance. I was shuffled between three different hotels while they figured out where to put me. Finally, when it was my time to leave, they actually refused to give me a bill even after demanding one. The actual hotel I ended up staying in wasn't that bad, but the staff soured the whole experience.
Stayed 2 nights in Nov 2019

8/10 Good

Sinora

Liked: Cleanliness, property conditions & facilities, room comfort
good stay
We were at the hotel for a total of 2 nights and we left on the night of 21/10/19 at 3.00 am. The worker in the lobby was asleep and took time to him to wake up. The guards tried 10 minuts to wake him and it was difficult to him. we required to wake up call at 2.30 am, but didn't receive it. We could have missed it if we trusted. He checked our bill and asked to pay although prepaid. We booked a vehicle to the airport and neither was there. So overall, beside negative experience of the check out, the service was good and the hotel comfortable. The breakfast was good. Travel service was good. we took one day tour of Delhi.
Stayed 2 nights in Oct 2019

8/10 Good

Eric

Liked: Staff & service, room comfort
Did the job nothing special
Great staff hotel looked bit dated and a few bits not working
Stayed 2 nights in Dec 2018

10/10 Excellent

Purnendu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
It was a pleasant stay at the hotel. Staff were very cooperative and helpful, esp. Ramesh. I will recommend it for future stay. Rooms were clean and had good amenities.
Stayed 1 night in Jun 2018

10/10 Excellent

Deepa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.

10/10 Excellent

Deepa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amezing staff is gd specially Mr ramesh very helpful.
Stayed 1 night in Nov 2017

6/10 Okay

Hannah

Liked: Staff & service
The room was nice for the price. My room was pretty well cleaned, the wifi worked well and the food was fabulous. Unfortunately, there wasn't any hot water for a shower on the first night of my stay. Subsequent nights, there was warm water for showers. I think the only thing I would complain about is every night a woman from the spa would call at 9:30pm or later and ask if I wanted a facial or massage. I was exhausted from traveling all day and it was really annoying to be woken up at 9:30 or 10pm by an employee asking if you wanted a spa treatment. As a customer, I would prefer it if employees did not call my room (at any time) advertising hotel services.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
The location is not the greatest, very poor environment, very dark a night.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It is not for foreigners in their first visit and virst hotel in India. It's in very strange aria and you need taxi everywhere. The staff in o.k. All of them are staing in the hotel and sleep on the flor in the lobby.

10/10 Excellent

Dutch rob, New Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good solid hotel and management, A little hard to
Positive , location is a little sketchy, however the attitude of the staff makes up for any shortcomings

8/10 Good

ranjan, bhubaneswar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Hotel is very good with high quality staff services and if you think spa service is there then no spa you will get there.

2/10 Terrible

Ankit, jersey city

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT RECOMMENDED
We checked out in about 15 minutes after checking in and to my surprise I was still charged for two nights.

6/10 Okay

jaz, Australia

OK hotel
I stayed 3 nights at this hotel with a friend and my 10-year-old son. The hotel staff were very nice and professional. The room was pretty basic and we had to make up the beds ourselves. We were a bit confused about which room we were in as we booked a family room (supposed to sleep 4) but the room we were in was a twin room with a foldout couch as the 3rd bed, there was no way another bed could fit in the room. When we questioned the staff, they said a triple room and a family room were the same thing, however when I booked they had different pricing and we were charged for a family room. The good thing was that the manager agreed to give us free airport pick-up (takes over 30 mins from the airport) as I had seen it on their website that they offered it if we booked 2 or more nights stay (we stayed 3 nights). They also agreed to give us complimentary breakfasts as they were included in the Expedia quote. The breakfasts were ok but since we arrived closer to the ending time of breakfast, most of the hot food was cold. Brewed coffee would have also been appreciated. The accommodation was pretty basic, but ok for the price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Karol Bagh spot
Very friendly staff! Restaurant was decent, but the location in a quiet neighborhood and close to a metro station made this place really nice. Hot water is lacking on the upper floors.

8/10 Good

Jacqueline, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff, walking distance to metro.
The staff is very friendly, the room can be dark , we had windows that was good, the advantage of the hotel is the swimming pool .

8/10 Good

Rosemary, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in not so good location
The hotel is near Karol Bagh and we were not too happy with the location. Many touts and we did not feel safe to be out at night. However the rooftop restaurant offered such good food this was not necessary. The room was clean and quiet although the bath was quirky to say the least and the bathroom really should be upgraded. We were offered a room to freshen up before a late departure and this was much appreciated.

8/10 Good

Harry, Hereford, UK

Liked: Cleanliness, staff & service, room comfort
Nice hotel but hard to find
There are at least 6 Sunstar hotels scattered over a couple of streets. They all have slightly different names like Sunstar Grand, Sunstar Heritage etc. this confuses the taxi drivers. The rooms were quite comfortable but no windows at all which might not suit everyone. Breakfast was a fairly modest affair in the basement. The restaurant is on the roof but didn't seem very appealing. Fine for a last night in Delhi but if I was staying longer I'd try somewhere else.

8/10 Good

fo, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good last minute biking
Helpful friendly staff. Decent a/c room. No complaints.