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Hotel Florence

3.0 star property

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Photo gallery for Hotel Florence

Premium Room
Buffet
Hallway
Reception
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Laundry
  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
2719, Bank Street Adjacent R C Jeweller, Karol Bagh, New Delhi, Delhi N.C.R, 110005
  • Ajmal Khan Road
    ‪4 min walk‬
  • BLK Super Speciality Hospital
    ‪19 min walk‬
  • Sir Ganga Ram Hospital
    ‪3 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪37 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Hotel Florence

New Delhi hotel in Karol Bagh with free breakfast and a 24-hour front desk
Along with a restaurant, this hotel has 24-hour room service and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Florence offers 24 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Hotel Florence, you're just a quick walk from Ajmal Khan Road. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Just a 5-minute drive from Chandni Chowk and a few minutes from Gurudwara Bangla Sahib
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. The business-friendly Hotel Florence also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.
Guests are served free breakfast.
Hotel Florence has a restaurant on site.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free breakfast available
  • 1 restaurant
  • 24-hour room service

Family friendly

  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Food and drink

  • Electric kettle
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 500 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 1500 per vehicle (roundtrip)
  • Rollaway bed fee: INR 500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Florence New Delhi
Hotel Florence New Delhi
Hotel Florence Hotel
Hotel Florence New Delhi
Hotel Florence Hotel New Delhi

Hotel Florence Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 42 reviews
Rating 8 - Good. 22 out of 42 reviews
Rating 6 - Okay. 8 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

MANMOHAN

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel service in general.
Stayed 3 nights in Sep 2022

10/10 Excellent

sandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff.
Stayed 4 nights in Mar 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
In the middle of bustling market
Experience is so so - or neutral.
Stayed 2 nights in Dec 2019

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
50%
The hotel was very tight. Nice area for shopping. The breakfast 50%.
Stayed 3 nights in Jul 2019

8/10 Good

Malte

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Meh~!
The hotel didn’t have hot water for me! It was sadly Luke warm, which was a disappointment since I was really looking forward to a good shower! Ugh~! The location is great, and so many conveniences around. The bed was comfortable, but the noise of construction apparently next door with a constant loud thumping and banging didn’t help my jet lag! Also, the sound of traffic and the constant honking was off-putting, so if you can, ask for a quiet room towards the back and such!
Stayed 2 nights in Jul 2019

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only one for us
Our third stay at Hotel Florence and hopefully not our last. This has been our hotel of choice for the last three years. It was great to see that Santosh is still there, he’s always very welcoming. Clean room, good breakfast and a great location. Thanks to all the staff
Stayed 1 night in Jan 2019

8/10 Good

Avraham

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Annie, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in great part of Delhi
We had a pleasant stay, staff are friendly and helpful.
Stayed 1 night in Oct 2018

8/10 Good

AlvaroNYC, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Birrhday
Nice quiet hotel inside lol outside it’s a mess but interesting culture. Location it’s very central it’s just the aparece of the área little too much for Americans tourists but I like it. Breakfast pretty good very auténtic India food.
Stayed 2 nights in Apr 2018

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Florence ROBBERS
Hotel Florence robbed me of £152 by charging me twice. I send them emails and messages via their website but they never reply. I contacted Hotels.com but they never reply either. The whole India trip was nasty and l never ever go there again. I have been in touch with my credit card company to get refunded. Hotel Florence group so crafty to show that the amounts were different by because one invoice was for £152.76 and the other £152.45 so not look duplicated
Stayed 2 nights in Nov 2017

8/10 Good

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

manoj

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not recomended
No parking space !! Air condition not working !! 7 time power failour in 1 night !! Good things - 24 hr kitchen ,wifi, and cleaness was awsome !!!

6/10 Okay

Verified traveller

Disliked: Staff & service
An o.k. Hotel in Karol Bagh, New Delhi
We stayed in this hotel five non-consecutive nights. The room was o.k. and the food in the restaurant was good. Our only complaints are: 1. The hotel location: the hotel is located in the midst of pretty busy, dirty not particularly nice neighbourhood. 2. The hotel staff are not particularly helpful with ether arrange transport or with finding any services/restaurants in the neighbourhood. There is no local map and when asked about a service/shop they inevitably offer to take you to the shop where a friend/relative can offer them commission. Same with transport, the staff refused to call a taxi, offering instead their overpriced car and driver service. 3. Also be weary of the auto rickshaw (tuk-tuk) outside the hotel. All will want to take you, not where you want to go, but to where they want take you, i.e. to a shop where they can earn a commission.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Florence
although the hotel is older and smaller, it is very well kept and up to date. the rooms are small, but have all the necessities you need. They have plasma TV's, new bathrooms and comfortable beds. Although the hotel is not located in a tourist area, to me it was in a good location. Every night there are local markets and vendors all nearby, and the area is very safe to walk around. The staff all speak English and are most helpful. Inside, the place is spotless, as there are always guys cleaning here and there. i would recommend the hotel, especially for the money you have to pay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
This is a great hotel and I can recommend this very strongly. We ate at the restaurant most nights and found this to be excellent. If we visit Delhi again in the future we will use this hotel again.

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and Clean Hotel
It was good !! The hotel was clean and the staff was very helpful ! Best time in delhi !!!

8/10 Good

Jeff, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel bad street!
The only draw back of the hotel was location. It is in a not so desirable part of Karol Bagh. You can barely set foot outside the door without been descended upon by hoards of hawkers so the lengthy walk to the metro station is not a pleasant one.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Florence is a wonderful little oasis from the high-energy of Delhi. The staff is attentive and the property is clean and comfortable. The included breakfast is simple, but tasty. If you are looking for something that is VERY convenient to the city though, this isn't for you as it's about a 20-30 cab ride - mostly due to the traffic. It can be difficult to find as Karol Bagh is a bit of a maze - but it's worth the effort.

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for the price paid, competent staff, excelent restaurant.

6/10 Okay

Mohammed, Houston, Tx

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Rachael, Ipswich, Suffolk, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay- cannot fault this hotel
We arrived mid morning but had immediate access to our room. Our taxi was greeted immediately by staff - check in was smooth and quick. Whilst hotel looks nothing from outside-the room was perfect- see photos. Very clean and well prepared. Double shower and good bathroom facilities.Firm bed. Competitively priced mini bar and staff able to bring in bottles of tonic water on request. Situated in middle of Karol Bagh, a busy shopping area- but no noise at night. Two taxi drivers struggled to find it but our tuk tuk driver at night brought us back without a problem. Well located to the metro which is fantastic and easiest way to travel. Breakfast was sufficient but limited choice. We did not use the restaurant or in room dining. We changed money at front desk at very competitive rates- information /advice was also excellent. They arranged an air con car for us to get back to airport at a cost of approx £9. We had two nights at the Florence following an organised tour of the Golden triangle staying in 5* hotels. We booked these additional nights (after the main tour) in advance through Expedia at a competitive rate. We had expected to notice a drop in standards but we really cannot fault this hotel. Thank you Hotel Florence for making the final days of our wonderful trip to India so good!

4/10 Poor

Neo, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Culture Shock (ha Ha) - Mosquitoes attack
As this is our first hotel in India (north) , was told, no room slipper/tissue provided, 1 bottle water complimentary Was feasted on by MOSQUITOES, immediately find new hotel at connaught place for next day thru internet. Reason for booking Florence is because of its proximity to S Rohilla Train Station which we plan for a overnight train to Haridwar/Rishikesh. Only hotel room with mosquitoes for our 11 nights stays in north india