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Holiday Inn Express Toledo West - Napoleon, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Toledo West - Napoleon, an IHG Hotel

Standard Room, 2 Queen Beds
Exterior
Indoor pool
Indoor pool
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Breakfast included

Explore the area

Map
1290 Independence Dr, Napoleon, OH, 43545
  • Henry County Hospital
    17 min walk
  • Napoleon Public Library
    5 min drive
  • East Riverdowns Park
    5 min drive
  • Toledo, OH (TOL-Toledo Express)
    34 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Room, 2 Queen Beds, Accessible (Comms, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Comms, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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Exterior

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Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (338)
The price is €104
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Comfort Inn & Suites

About this property

Holiday Inn Express Toledo West - Napoleon, an IHG Hotel

Hotel in Napoleon with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a meeting room.
Holiday Inn Express Toledo West - Napoleon, an IHG Hotel offers 52 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Napoleon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Holiday Inn Express Toledo West - Napoleon, an IHG Hotel, you'll be within walking distance of Henry County Hospital. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Henry County Hospital and a few minutes from Napoleon Public Library
  • Pets welcome for a fee
Holiday Inn Express Toledo West - Napoleon, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express Toledo West - Napoleon, an IHG Hotel also features a terrace, coffee/tea in a common area, and complimentary newspapers in the lobby.

This Napoleon hotel is smoke free.

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 6 AM–9 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Sofa bed

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 12.0 per day.
  • Cribs (infant beds) are available for USD 7.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 7.0 per night
  • Rollaway bed fee: USD 12.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Napoleon Inn Suites
Toledo West Napoleon
Holiday Inn Express Toledo West Napoleon an IHG Hotel
Holiday Inn Express Toledo West - Napoleon, an IHG Hotel Hotel

Holiday Inn Express Toledo West - Napoleon, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 61 out of 207 reviews" "
Rating 8 - Good. 75 out of 207 reviews" "
Rating 6 - Okay. 32 out of 207 reviews" "
Rating 4 - Poor. 19 out of 207 reviews" "
Rating 2 - Terrible. 20 out of 207 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Midhilesh

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I had a prepaid room via Orbitz. Facility charged me an extra $20 for Fees on arrival. It has never happened before.
Stayed 1 night in Jun 2024

6/10 Okay

Zachary

Stayed 1 night in May 2024

8/10 Good

Sheri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was only noisy due to being by a highway, but that’s not the fault of the property.
Stayed 1 night in Feb 2024

10/10 Excellent

Kimberly

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept and staff was kind. A little bit off of I-80 but not too bad. We only stopped for the night and the hotel was perfect for the 1 night stay. Room had ample room to unpack suitcases. Shower/bathroom was updated and well maintained.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Business traveller
Stayed 1 night in Nov 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was very easy and the staff was very friendly. Our room was very clean as was the whole hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A convenient place to stay
We have stayed here before, so it is a very convenient place. We visited family and went to a local fair. We needed a place to stay that was close to both.
Stayed 1 night in Sep 2023

10/10 Excellent

William

Stayed 1 night in Jul 2023

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities
Our Room was dirty and had blood on the bath tub, black hair inside tub, in the sink, and on the tile walls. We found dirt and debris and black hair between the sheets,and called 5 times for clean sheets. Housekeeping was unprofessional and rudely insinuated we were lying about the hair, dirt, etc. We showed her the evidence as well as semen stains on both box springs. Bedside lamps were both broken with flickering lights & Phone Charging ports not working. Housekeeping told us to turn lamps off for safety. Hot tub was closed for repairs. Laundry room and work out area were locked. 1st we were told it was due to a party, then we were told it was locked every Friday, Sat. and Sun. Each time we needed to attend the washer or dryer, we needed to find the one staff member working the night shift, and wait for her to unlock the laundry room. Web site states the gym is open 24 hours, but in reality it is locked Friday through Sunday, with access given by finding a staff member. One of their 2 washing machines were broken,so I stayed up until 4AM doing laundry. Continental breakfast is advertised 7-10am, but staff closed it at 9:30am. We had a 10 hour drive & counted on eating breakfast at the hotel. When I stated that we were verbally told that breakfast ended at 10AM & it was in writing on their website, a female staff member began yelling at me. The male manager kindly brought food items out afterwards. He was the only professional and courteous staff in the entire hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Marie

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

4/10 Poor

Heidi

Travelled with family and small children
Disliked: Amenities
Was charged almost 70 dollars more than what i booked it for, there was nothing online stating the pool and Jacuzzi were being redone.
Stayed 1 night in Feb 2023

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip
Great location for my trip
Stayed 1 night in Jan 2023

4/10 Poor

Adam

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs recycling.
Stayed 1 night in Jan 2023

2/10 Terrible

Kimberly

Stayed 1 night in Oct 2022

4/10 Poor

James

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Denielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I did not like was when i booked it said nothing about the swimming pool and hot tub was down permanently,due to a leak in the pool ,which i did not see no water going downcin the pool,and what that has to do with the hot tub not in use,at least they need to be honest with you,i think that they did not want to mess with it,if the pool was leaking then why was their water in the pool
Stayed 1 night in Sep 2022

6/10 Okay

Mary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This seem to be a newly renovated hotel which advertised free breakfast but nothing was offered and didn't reflect on a lower rate either and no discount offered. On top of that there are very limited breakfast options around town.
Stayed 1 night in Oct 2021

8/10 Good

Mikayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was nice and the service was friendly but the pool and hot tub were closed and no one told us at check in or when we made our reservation. My kids were very disappointed. Then we came down for breakfast and there was none. Also very disappointed.
Stayed 2 nights in Jul 2021