6/10 Okay
Cindy D., Phoenix
17 Mar 2025
Liked: Cleanliness
A little misleading
I booked this place because of the 5-star reviews with a couple commenting on how comfortable the beds were (they were absolutely not comfortable). First, check-in was super stressful. The keypad lock, which should've been set with a four-digit pin was not letting us in. We arrived at 9:45 p.m. and tried numerous times. I tried to call the host with no answer. He called back after 10 minutes and was super apologetic and SO nice. He reset the key pad and after about 10 minutes, it worked. There were no toiletries or hairdryer. It's essentially just an empty house that you need to bring the stuff you need to get ready. Here are the real issues:- The upstairs shower wouldn't drain, so you're standing in water as you're washing up.- The downstairs shower leaks at the wall. - The downstairs bedroom/bathroom door handles are lose and don't close.- The photos online are misleading and strategically don't show the lack of care. It appears this is a new rental and no maintenance has been done. The upstairs bathroom has big patches of missing paint and the ceiling need attention (Wish I could share photos). Walls and door jambs throughout the house need attention. The outside is a wreck. There was a random towel in the front yard, the handrails are rusty. It just looks like a rundown house but you can't tell from the photos.So many of the things could be fixed with a weekend of work in the house. I did bring these issues up with the host and he said he would address them.
Cindy D.
Stayed 2 nights in Mar 2025