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Frogshollow Backpackers

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Frogshollow Backpackers

Exterior
Outdoor pool
Property grounds
Laundry
Fridge, microwave

Reviews

5.4 out of 10

Popular amenities

  • Room service
  • Hot tub
  • Housekeeping
  • Pool
  • Laundry
  • Air conditioning

Explore the area

Map
27 Lindsay Street, Darwin, NT, 0800
  • The Esplanade
    8 min walk
  • Darwin Entertainment Centre
    8 min walk
  • Crocosaurus Cove
    9 min walk
  • Darwin, NT (DRW-Darwin Intl.)
    19 min drive

Room options

View all photos for Double Room

Double Room

Double Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Shared Dormitory, Mixed Dorm

In-room safe, bed sheets

Shared Dormitory, Mixed Dorm

  • 28 sq m
  • Park view
  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for Shared Dormitory, Women only

In-room safe, bed sheets

Shared Dormitory, Women only

  • 30 sq m
  • Sleeps 8
  • 4 Twin Bunk Beds

View all photos for Shared Dormitory, Mixed Dorm

In-room safe, bed sheets

Shared Dormitory, Mixed Dorm

  • 28 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Bunk Beds

View all photos for Shared Dormitory, Mixed Dorm

In-room safe, bed sheets

Shared Dormitory, Mixed Dorm

  • 30 sq m
  • Sleeps 10
  • 5 Twin Bunk Beds

View all photos for Shared Dormitory, Mixed Dorm

In-room safe, bed sheets

Shared Dormitory, Mixed Dorm

  • 28 sq m
  • Park view
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Twin Room, Accessible, Ensuite

Twin Room, Accessible, Ensuite

Twin Room, Accessible, Ensuite

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Shared Dormitory, Women only

In-room safe, bed sheets

Shared Dormitory, Women only

  • 28 sq m
  • Sleeps 10
  • 10 Twin Beds

View all photos for Shared Dormitory, Mixed Dorm

In-room safe, bed sheets

Shared Dormitory, Mixed Dorm

  • 35 sq m
  • Park view
  • Sleeps 12
  • 6 Twin Bunk Beds

View all photos for Shared Dormitory, Mixed Dorm

In-room safe, bed sheets

Shared Dormitory, Mixed Dorm

  • 28 sq m
  • Sleeps 8
  • 4 Twin Bunk Beds

View all photos for Shared Dormitory, Women only

In-room safe, bed sheets

Shared Dormitory, Women only

  • 35 sq m
  • Sleeps 6
  • 3 Twin Bunk Beds

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includes taxes & fees
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About this property

Frogshollow Backpackers

Hostel with 2 spa tubs, near Darwin Waterfront
This hostel features an outdoor pool, a snack bar/deli, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are onsite. Limited housekeeping is available.
Frogshollow Backpackers offers 27 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies or patios. Guests can make use of the shared/communal kitchen. Rooms have partially open bathrooms. Bathrooms include showers. Housekeeping is provided daily.
2 spa tubs are on site along with an outdoor pool.
During your stay at Frogshollow Backpackers, you're just a quick walk from St Mary Star of the Sea Catholic Cathedral. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool or soak in the 2 spa tubs
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Within a 10-minute walk of St Mary Star of the Sea Catholic Cathedral and The Esplanade
There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi is free in public spaces. Frogshollow Backpackers offers its guests 2 spa tubs and an outdoor pool. A library, a terrace, and barbecue grills are also featured at Frogshollow Backpackers. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Darwin hostel.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 2 hot tubs
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet

More

  • Designated smoking areas
  • Shared microwave
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Shower
  • Towels

Food and drink

  • Shared kitchen access

More

  • Safe

Policies

Check-in

Check-in from 11:00 AM - 1:00 PM and 5:30 PM - 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:30 AM - 8 PM) and Saturday - Sunday (9 AM - 12:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 9 AM to 11 AM on public holidays.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

This property is closed from February 13 2023 to January 31 2025 (dates subject to change).
The property is closed during February, March, January, December, November, and October.
This property will be closed from February 13 2023 to February 12 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 9:30 AM - 8 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Frogshollow Backpackers Hostel Darwin
Frogshollow Backpackers Darwin
Frogshollow Backpackers
Frogshollow Backpackers Darwin
Frogshollow Backpackers Hostel/Backpacker accommodation
Frogshollow Backpackers Hostel/Backpacker accommodation Darwin

Frogshollow Backpackers Reviews

Reviews

5.4
Rating 10 - Excellent. 5 out of 42 reviews" "
Rating 8 - Good. 7 out of 42 reviews" "
Rating 6 - Okay. 12 out of 42 reviews" "
Rating 4 - Poor. 6 out of 42 reviews" "
Rating 2 - Terrible. 12 out of 42 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

6/10 Okay

Ho Long, Epping

Slow Wi-Fi for laptop
Stayed 2 nights in Sep 2022

2/10 Terrible

Nathaniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite literally the worst place I’ve ever started at and I’ve stayed in backpackers around the world. Dirty rooms. Dirty sheets. Dirty bathrooms. Outside yard was a mess. Reception is hardly open and closed early. Disgusting is the word that comes to mind.
Stayed 1 night in Aug 2022

8/10 Good

Francis

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

2/10 Terrible

Stu

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is a third rate dive mixing noisy residents and visitors. Avoid it if you want to sleep. A car stolen from inside the property didn't improve its image.
Stayed 1 night in Jul 2022

2/10 Terrible

Lisa

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The place was dirty and hygenic. I was given a room and there wasn't any bed available. All of the beds had clothes, blankets, pillows etc... on them. So basically they did not actually have room for me. I couldn't even get into the room as there were suitcases stacked up behind the door. I checked in and checked out twenty minutes later. The young women serving me was friendly enough but she did not really speak enough English to understand what I was saying.
Stayed 4 nights in Sep 2021

6/10 Okay

Verified traveller

Stayed 4 nights in Aug 2021

6/10 Okay

Graham E

Stayed 8 nights in Aug 2021

2/10 Terrible

Molly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty + rude service, didnt get the bed I paid for
The hostel was absolutely disgusting in terms of service and cleanliness. My partner and I paid for two beds in a shared dorm but when we arrived there were no lockers available (even though we were supposed to have one each) and all surfaces and the floor were covered in rubbish, so we had to put our bags on one bed and share the other. However when we returned to the hostel after dinner our second bed had been taken so we had no where to sleep! The reception was closed so we had no staff members to talk to so we had to last minute find somewhere else to stay. When we came back in the morning to check out the staff refused to refund us for the three other nights we were supposed to stay but didn't because of the terrible service we'd recieved and not getting the bed we paid for. The staff said we should have asked everyone in the room if they were supposed to be there or not, NOT the job of the guest! This backpackers is the worst accommodation I have ever had the displeasure of visiting and I urge people to not waste their money on this dump.
Stayed 4 nights in Aug 2021

2/10 Terrible

Julien

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it was opposite a park Did not like that I was unable to check in until 5pm, place not cleaned properly, other guests being allowed to stay up drinking with loud music until late, broken power sockets not disconnected, no comfortable seats to relax in, fridges hadnt been cleaned out since mid May, no cutlery, bowls, plates, cups etc available in the kichen - had to buy my own, slat missing in bottom of the bed frame I slept in, other guests being able to set up a TV to watch soccer on the verandah outside my room at 1am, place in poor condition.
Stayed 9 nights in Jun 2021

10/10 Excellent

GEOFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Good place to stay and not far from the action - quiet and clean . Great management Good complimentary breakfast.
Stayed 1 night in May 2021

2/10 Terrible

Lydia

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay
Was a last minute booking and we thought it couldn’t be that bad.. it was! The place just felt dirty, the mattress was as hard as a rock and we left after 10 hours, didn’t even want to shower there. The only upside was the check on process was easy and the workers were nice
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cracker
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2021

6/10 Okay

Karin

Liked: Staff & service
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

One of your staff was very rude and nasty when talking asking her a simple question she would be off topic and rude. Didn't end up coming to the property requested for my money back and nothing happened up to now.
Stayed 13 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Booked two dorm beds for my girlfriend and myself and when we got there we were upgraded for free to our own double room with private bathroom. WiFi basically does not work.

6/10 Okay

doug, NSW

Liked: Staff & service
Older hostel close to town
The hollow frog... Is an old property with friendly staff. Not the flashiest option but clean and free breakfast was good. Plenty of wifi and a great pool. Relaxed crowd and quiet at night.
Stayed 1 night in Mar 2018

4/10 Poor

Sue

Disliked: Cleanliness, staff & service, property conditions & facilities
Not the best
The only good thing I can say about this hostel is that they have lockable cupboards in the rooms and the aircon works, if you want a place for a night or two it's ok
Stayed 4 nights in Oct 2017

2/10 Terrible

clancy, dublin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nasty nasty nasty
this place absolutely stinks. its so nasty. not the type of smell you can ignore inside of the dorm room!!! and outside it smells like rotting flesh. odd atmosphere with people hanging around drinking from 9am until... well the next morning. only positive is the night staff are lovely. you couldn't pay me to stay here again
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Loving the dry season; brief showers - free lagoon
Love the wooden slated bunks, who cares about the mattress? Plenty of free things to do in Darwin; beautiful weather. Pretty central; quiet pool side. Plenty of staff to keep the place clean.
Stayed 8 nights in Jul 2017

4/10 Poor

Jillian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
It was terrible. Reception was closed at strange hours, so had to wait in the swimming area with all the bags. Then they insisted I hadn't paid when I had, and charged. Got the money back the next day, because apparently the person who recorded the payment didn't record it properly. Also very dirty. Went to a different backpacker (YHA) the moment the 3 day booking was finished here.
Stayed 3 nights in May 2017

4/10 Poor

Linda, Seattle, Washington

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Budget hostel
Showers are dirty. I pulled a big hairball out of the drain on day 1 and on day 4 it was still in the corner of the shower. Mattresses are sitting outside on the sidewalk. My food went missing from the fridge. 2 "hot tubs" are not heated. Kitchen is closed at 9pm. Staff is very nice.