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Summit Swiss Heritage Hotel & Spa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Summit Swiss Heritage Hotel & Spa

Exterior
Aerial view
Aerial view
Deluxe Room | Mountain view
Lobby sitting area

Reviews

6.0 out of 10

Popular amenities

  • Spa
    Spa
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
15/A Gandhi Road, Darjeeling, 734101
  • Darjeeling Himalayan Railway
    7 min walk
  • Chapramari Wildlife Sanctuary
    10 min walk
  • Aloobari Gompa Monastery
    13 min walk
  • Bagdogra (IXB)
    268 min drive

Room options

View all photos for Kabru Heritage Suite Room

Kabru Heritage Suite Room

Kabru Heritage Suite Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room with Rhododendron View

Deluxe Room with Rhododendron View

Deluxe Room with Rhododendron View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Kachenjunga Family Cottage

Kachenjunga Family Cottage

Kachenjunga Family Cottage

  • 37 sq m
  • Mountain view
  • Sleeps 5
  • 2 King Beds

View all photos for Heritage Premium City View Room

Heritage Premium City View Room

Heritage Premium City View Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe View Room

Deluxe View Room

Deluxe View Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Junior Suite View Room

Heritage Junior Suite View Room

Heritage Junior Suite View Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Rathong Heritage Suite

Rathong Heritage Suite | Mountain view

Rathong Heritage Suite

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room With Lawn View

Deluxe Room With Lawn View

Deluxe Room With Lawn View

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

King Suite

King Suite

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Pandim Family Cottage Room

Pandim Family Cottage Room

Pandim Family Cottage Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium View Room

Premium View Room

Premium View Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Mountain view

Deluxe Room

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Heritage Premium Room

Heritage Premium Room | Mountain view

Heritage Premium Room

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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Front of property
Istana Resorts
The price is €80
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Summit Swiss Heritage Hotel & Spa

Hotel in Darjeeling with spa services and a 24-hour front desk
This hotel features a restaurant, spa services, and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Summit Swiss Heritage Hotel & Spa offers 12 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. 28-inch LED televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Darjeeling hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments. A variety of treatment therapies are provided, including reflexology.
During your stay at Summit Swiss Heritage Hotel & Spa, you're just a quick walk from Darjeeling Himalayan Railway. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at ALPINA
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Steps from Darjeeling Himalayan Railway and 13 minutes by foot from Aloobari Gompa Monastery
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. You'll find a business center on site. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Summit Swiss Heritage Hotel & Spa. Free self parking is available.
For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10 AM.
ALPINA - This restaurant specializes in international cuisine and serves dinner only.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: INR 500 for adults and INR 500 for children
  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • ALPINA

Things to do

  • Playground
  • Spa services

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body treatments
  • Massages
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 28-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Summit Swiss Heritage Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 500 for adults and INR 500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Summit Swiss Heritage Hotel Darjeeling
Summit Swiss Heritage Hotel
Summit Swiss Heritage Darjeeling
Summit Swiss Heritage
Summit Swiss Heritage & Spa
Summit Swiss Heritage Hotel Spa
Summit Swiss Heritage Hotel & Spa Hotel
Summit Swiss Heritage Hotel & Spa Darjeeling
Summit Swiss Heritage Hotel & Spa Hotel Darjeeling

Summit Swiss Heritage Hotel & Spa Reviews

Reviews

6.0
Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 3 out of 10 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

5.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family
Very close to attractions of Darjeeling. Had good quality time with family.
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had 2 days in new building(not heritage)and overall experience was good w.r.t staff behaviour,rooms. Buffet breakfast was good. Food quality was good though it was bit costly.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Stayed 12 nights in Feb 2019

8/10 Good

Son Long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good restaurant.
Very good restaurant in both service and food. The Hotel Management should work more on advertising for the restaurant to attract more people from outside.
Stayed 2 nights in Feb 2019

6/10 Okay

Dinesh

Liked: Staff & service
Disliked: Room comfort
It was not very comfortable. Would not like to recommend.

4/10 Poor

avinash chitnis

Disliked: Cleanliness, staff & service, property conditions & facilities
Old property needs to be restored
The stay was ok but the property needs renovation especially toilets

2/10 Terrible

Imran, Ranchi

Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel with insufficient amenities.
Not worthy at all… We stayed here for one night in standard room and trust me we had never encountered such a pathetic hotel in our life. Old building with shaky wooden floors, outdated furniture, no heater in the dining (restaurant), very dim lightning, no Wifi, fireplace without fire, insufficient amenities in the bathroom, shower was out of order and one had to make use of bucket, the spider in the bathroom and the disturbance caused by the mouse in midnight was absolutely disgusting. Though we got a warm welcome by the hotel staff when we had checked in and were told that it was a 'heritage’ hotel we never got such kind of feeling during our one day stay at the hotel. Well, what one could say is that the pictures of the room that were available online at the time of booking were quite contrary and deceptive. It’s not a star hotel, not worthy of the price (Rs 3k).

10/10 Excellent

SHINICHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1週間ダージリンに奥さんと滞在した際、こちらのホテルを利用させて頂きました。こちらは避暑地にふさわしく非常に静かな環境で気持ちよく過ごすことができます。また天候に恵まれれば屋上から世界3位の標高を誇るカンチェンジュンガ等素晴らしい景色も眺望できるかもしれません。 更にホテルスタッフの素晴らしいサービス、特に以下の3点を挙げさせてください。 まず1点目は、フロントの方々の対応です。 タクシーの手配を依頼した際、ホテルの前は一方通行のため、買い物エリアまで大幅に時間がかかること、また日本寺まで依頼した際は、ホテルの離れた駐車場で下車することなど細かく教えてくれました。 また、体調を崩した際、薬局の場所を教えてくれたり、高山病ではないかと考え、酸素ボンベまでご用意頂きました。体調が戻るまでスタッフ全員が気遣ってくれ非常に暖かさを感じました。 2点目は、レストランのスタッフ、特にマネージャーのRojayさんとPahinさんは初日から素敵な笑顔で私たち夫婦を出迎えてくれ、体調が悪い時にはルームサービスで提供できそうなメニューを提案してもらい嬉しく思いました。 3点目は、ルームサービスの方々です。 彼女たちは、基本的な清掃はもちろんのこと、我々が好んでサービスのティーパックを飲むのを見て、多めに置いてくれていたのは驚きと嬉しさがありました。 総じてこちらでの滞在は現地の方々の暖かさと日本人の感覚に近いおもてなしの心を感じ、非常に思い出深い旅となりました。 皆さま本当にありがとうございました。
Stayed 5 nights in Jul 2023

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, room comfort
最高の景色！
歴史を感じる古い洋館という感じで、大英帝国統治時代を思い出させる作りでした。部屋からのカンチャンジュンガの景色は最高でした。暖炉は使えたら最高でしたが、やはり飾りだけでした。寒い季節だったのでヒーターがあればもっと良かったかと。スタッフは友好的で、一生懸命働いてくれました。ウェルカム・ティーと言って紅茶を出してくれましたが、できたら砂糖やマサラの入っていないストレートなダージリンティーだったら最高だったのにと思いました。でも、楽しく過ごさせていただきました。
Stayed 2 nights in Nov 2017

2/10 Terrible

mo, new delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel sucks.
TERRIBLE in every point. Costly but not worthy hotel ever. Comfort: there is no equipment for cold weather in Darjeeling. You cannot expect the fire places as pictures show. These are out of service. Staff: You better not book any tours here. Exp, in order to go to Tiger hill, we ended up paying 10 times the rate of average. The problem is that the owner used lead-to-misunderstand words when we booked. We protested, but the owner persisted in with huge excuses untill we gave up. Cleanliness: Awful. in the room we stayed laid dead moth.