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Sumitel Darjeeling

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sumitel Darjeeling

Restaurant
Exterior detail
Reception
Family Quadruple Room | Living area
Family Quadruple Room

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
J P Sharma Road, Near Jai Complex, Darjeeling, WEST BENGAL, 734101
  • Chapramari Wildlife Sanctuary
    2 min walk
  • The Park Restaurant
    1 min walk
  • Darjeeling Station
    6 min walk
  • Bagdogra (IXB)
    278 min drive

Room options

Premium Room (with Bunk Beds)

  • 22 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 33 sq m
  • Sleeps 5
  • 2 King Beds

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Front of property

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includes taxes & fees
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About this property

Sumitel Darjeeling

Hotel in Darjeeling with a full-service spa and a 24-hour front desk
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, valet parking, and massage/treatment rooms. Change of towels is available on request.
Sumitel Darjeeling offers 21 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Darjeeling hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Sumitel Darjeeling, you're just a quick walk from Darjeeling Himalayan Railway. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Treat yourself to aromatherapy or Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Darjeeling Himalayan Railway and Botanical Gardens
Sumitel Darjeeling offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business center. Event space at this hotel measures 700 square feet (65 square meters) and includes a conference center. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly Sumitel Darjeeling. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Darjeeling hotel.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.
Blue Charcoal - Onsite family restaurant.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (INR 400 per day)
  • Valet parking on site (INR 400 per day)

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: INR 366 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Blue Charcoal

Things to do

  • Designer shops
  • Full-service spa
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (700 square feet of space)

Spa

  • Aromatherapy
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 137
  • Fixed shower seat
  • Front entrance ramp
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sumitel Darjeeling

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 366 per person
  • Secured self parking fee: INR 400 per day
  • Valet parking fee: INR 400 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sumitel Suites Spa
Sumitel Darjeeling Hotel
Sumitel Darjeeling Darjeeling
Sumitel Darjeeling Hotel Darjeeling
Sumitel Suites Spa by Sumi Yashshree

Sumitel Darjeeling Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 2 out of 12 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Namgyal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is small , we were supposed to have two king bed but got queens size and also it’s far from attractions spot
Stayed 1 night in Aug 2024

2/10 Terrible

Hitesh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Pritam

Travelled with family
We online booked a family suite for 4 person (2 Adults 2 children). Room allocation to us was very small to accommodate and charges for the room was also double.
Stayed 1 night in Jun 2024

8/10 Good

Jeffrey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is attractive and well appointed Staff are friendly, knowledgeable and helpful. Coffee/bakery is fantastic. The setting is in a congested section of the Darjeeling bazaar without on site parking making arrival and departure complicated. We enjoyed our stay.
Stayed 2 nights in Mar 2024

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Staff & service
Total Fail!
The service at this hotel is a disaster. When booking a tour to go to Tiger Hill to watch the sunrise, we were told to wait in the street, down the hotel 3 minutes walking, from 0300 to 0400 to wait for the driver in very cold temperatures. We were later given different information. After booking the car to take us to the railway station, there was no note in the system about the booking or the payment. This was sorted out however at thst time of departure we called the driver who informed us he was never informed of the departure time. They did provide a heater in the room as there is no heat in the hotel and we were there mid December. Room was large. The restaurant is horrible, wouldnt recommend. Bad food, cant pay by card as machine doesnt work. Cant pay by cash as no change. Staff are completely not trained and for this reason i would not recommend. As full time travellers, we appreciate helpful staff and unfortuntely there werent any at this hotel with tge exception of the night desk clerk. Very nice young man.
Stayed 4 nights in Dec 2023

10/10 Excellent

Shipra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Sumitel was great. The staff was extremely friendly and took care of all of our requests in a timely manner, even when we ordered our dinner late, they accommodated us. We could see Kanchunjangha from our room, which was an added bonus. The front desk attendants and the night manager was also very friendly, including the kitchen staff Pranesh, Lakpa and Sovana. The only room for improvement I would suggest is Wifi, which was extremely slow. Otherwise a great stay.
Stayed 2 nights in Jun 2023

8/10 Good

Mandy

Stayed 1 night in Dec 2022

8/10 Good

Arijit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in a good place. Staffs and amenities were good.
Stayed 2 nights in Dec 2021

8/10 Good

Shubham

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Neat and clean property with good staff. A lift would have been great for people staying on higher floors.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Staff & service
It was great! I enjoyed my stay a lot. Would recommend!
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Cleanliness, Location and Staff Behaviour were the major factors that motivated me to rate this hotel 5 stars
Stayed 5 nights in Nov 2020